Alessandra Del Puglia

hi Bryle

thanks for your reply. I used to save all the backups from all the websites in the same folder before. Now (since last month) I’m saving all the backups in the same folder BUT then moving each one in a subfolder (i created a subfolder for any different website). So that the root folder has only subfolders and no backups.

is that fine? I mean, is that going to solve the problem?

thanks

Hi Bryle,

here is the log of an updraft backup locked but not to be found in google drive.
https://pastebin.com/MDGAswms

Thanks,
Alessandra

Hi,
there is no copy of the backup log for this backup, as you can see from the same screenshot. I don’t know why but it’s not keeping in memory the older logs.
I can send you a copy of the last backup log, if this is useful.
Let me know,
thanks

Hi,
I keep having issues with old backups.
This is with a different Google Drive account, and a different website.
As you can see from sceenshot https://snipboard.io/7HX5TG.jpg
backup is supposed to be saved in Google Drive, and is locked.
But when I go to look for it in the folder, it’s not there. In fact I cannot even download it and it says “no copy present”.

Any idea why older backups are disappearing from Google Drive with no manual action from my part? This is a big issue, since all my websites (100+) relies on Updraft Plus backups.
Thanks

thannks

sorry I solved
Thanks

i see
thanks

Hi
it is the lateste version. sorry to hear that you didn’t receive any reports because this would have explained the problem.

If we cannot detect the issue in my case, i’ll change to a different plugin because it’s too risky to take backups and not found them after a few months ??
thanks

Hi Bryle,
thanks for getting back to me.
As I wrote, for both backups I chose them not to be overwritten, that is I locked them, so this is not why they got deleted (screenshot https://snipboard.io/WQBhLr.jpg).
I know where backups should be, in fact the one from August 13th is there but the other from August 2nd is not, so it’s not a matter of sync either, since the older is not there.

Did you experience any bug with the last updates?
All my backups dated prior to August 7th have disappeard and I didn’t delete them.
thanks for helping me understand.

thanks

hi
it works now
sorry, maybe it was some builder issue

thanks anyway for the support offered

• This reply was modified 3 years, 3 months ago by Alessandra Del Puglia.

hello tom
thanks for replying. url is https://www.osterialagopontedoro.it/ristorante-pisa/

now i temporarily changed it to one review slider in order to avoid the problem but the section where it is it’s the same with the same settings.

thanks

thanks for your clear reply. in the same website I’m also using a plugin to display Instagram feed. isn’t it creating any cookie request? Because in the website scan there is any.
thanks again

THank you Joel

Hi Wasiliy
thank you very much!