alesvanek

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  • Thread Starter alesvanek

    (@alesvanek)

    I deactivated both plugins, purged the cash from the server and test on completely new device and the chat is still showing up…
    (I actually did this in the past, but I did repeat it again in the right order now.)

    It seems it is a FB’s mess…

    Thank you
    Ales

    Thread Starter alesvanek

    (@alesvanek)

    Hello Felipe,

    I also have PixelYourSite, but I was trying to disable this plugin to no avail as well.

    Here is my system report: https://easyupload.io/2dpkqk

    I can’t find any other Facebook or Meta plugin I could disable or remove.

    Furthermore, since I have the full control about the Chat plugin from the Facebook webpage – I can change the style of the chat window – why I simply can’t disable it from there?

    Thank you
    Ales

    Thread Starter alesvanek

    (@alesvanek)

    So in my case the Marketing > Facebook > Messenger checkbox is unticked/unchecked and the FB chat is still showing on my website.
    https://ibb.co/RvWRJ6N

    Furthermore, from the FB control page, I can still change the Chat Button appearance for example (Button display Decide how the chat button will look.)
    Yet I am still not able to disable it altogether!!

Viewing 3 replies - 1 through 3 (of 3 total)