Blake
Forum Replies Created
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Forum: Plugins
In reply to: [WooCommerce] Completed Orders getting kicked back into processingOkay, here are two long notes. You can see when a user sets the order to completed, and you can also see when the system kicks it back to pending.
https://snipboard.io/dWF2px.jpg
https://snipboard.io/dIVaLb.jpgThe products are set to regular products because there are variables on several of them (doses, bottle size, etc.) so I can’t convert them all to virtual.
If you message me, I can provide you with a site login so you can check it out yourself.
Thanks!
System Report //
### WordPress Environment ### WordPress address (URL): https://hormonetherapyntx.com Site address (URL): https://hormonetherapyntx.com WC Version: 6.8.2 REST API Version: ? 6.8.2 WC Blocks Version: ? 8.0.0 Action Scheduler Version: ? 3.4.0 Log Directory Writable: ? WP Version: 6.0.2 WP Multisite: – WP Memory Limit: 256 MB WP Debug Mode: – WP Cron: ? Language: en_US External object cache: – ### Server Environment ### Server Info: Apache/2.4.29 (Ubuntu) mod_fcgid/2.3.9 OpenSSL/1.1.1 PHP Version: 7.4.30 PHP Post Max Size: 300 MB PHP Time Limit: 3000 PHP Max Input Vars: 1000 cURL Version: 7.58.0 OpenSSL/1.1.1 SUHOSIN Installed: – MySQL Version: 5.7.39-0ubuntu0.18.04.2 Max Upload Size: 300 MB Default Timezone is UTC: ? fsockopen/cURL: ? SoapClient: ? DOMDocument: ? GZip: ? Multibyte String: ? Remote Post: ? Remote Get: ? ### Database ### WC Database Version: 6.8.2 WC Database Prefix: wp_ Total Database Size: 117.65MB Database Data Size: 94.83MB Database Index Size: 22.82MB wp_woocommerce_sessions: Data: 4.38MB + Index: 0.17MB + Engine MyISAM wp_woocommerce_api_keys: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_woocommerce_downloadable_product_permissions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_woocommerce_order_items: Data: 0.69MB + Index: 0.32MB + Engine MyISAM wp_woocommerce_order_itemmeta: Data: 4.33MB + Index: 3.28MB + Engine MyISAM wp_woocommerce_tax_rates: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_woocommerce_shipping_zones: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_woocommerce_shipping_zone_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_woocommerce_shipping_zone_methods: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_woocommerce_payment_tokens: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_woocommerce_payment_tokenmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_woocommerce_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_actionscheduler_actions: Data: 0.41MB + Index: 0.23MB + Engine MyISAM wp_actionscheduler_claims: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_actionscheduler_groups: Data: 0.00MB + Index: 0.01MB + Engine MyISAM wp_actionscheduler_logs: Data: 0.34MB + Index: 0.24MB + Engine MyISAM wp_aiowps_debug_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_aiowps_events: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_aiowps_failed_logins: Data: 0.34MB + Index: 0.00MB + Engine InnoDB wp_aiowps_global_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_aiowps_login_activity: Data: 0.05MB + Index: 0.00MB + Engine InnoDB wp_aiowps_login_lockdown: Data: 0.25MB + Index: 0.00MB + Engine InnoDB wp_aiowps_permanent_block: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_commentmeta: Data: 0.01MB + Index: 0.02MB + Engine MyISAM wp_comments: Data: 3.50MB + Index: 1.74MB + Engine MyISAM wp_db7_forms: Data: 1.91MB + Index: 0.05MB + Engine MyISAM wp_ess_social_networks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_ess_social_statistics: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_gf_addon_feed: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_gf_draft_submissions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_gf_entry: Data: 0.14MB + Index: 0.03MB + Engine InnoDB wp_gf_entry_meta: Data: 1.52MB + Index: 1.88MB + Engine InnoDB wp_gf_entry_notes: Data: 0.11MB + Index: 0.03MB + Engine InnoDB wp_gf_form: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_gf_form_meta: Data: 0.11MB + Index: 0.00MB + Engine InnoDB wp_gf_form_revisions: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_gf_form_view: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_gf_rest_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_links: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_mail_bank: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_mail_bank_logs: Data: 41.90MB + Index: 0.07MB + Engine MyISAM wp_mail_bank_meta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_masterslider_options: Data: 0.06MB + Index: 0.02MB + Engine InnoDB wp_masterslider_sliders: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_options: Data: 4.14MB + Index: 0.15MB + Engine MyISAM wp_postmeta: Data: 20.73MB + Index: 10.85MB + Engine MyISAM wp_posts: Data: 5.18MB + Index: 0.72MB + Engine MyISAM wp_prli_clicks: Data: 0.23MB + Index: 0.58MB + Engine InnoDB wp_prli_links: Data: 0.02MB + Index: 0.17MB + Engine InnoDB wp_prli_link_metas: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_revslider_css: Data: 0.09MB + Index: 0.00MB + Engine MyISAM wp_revslider_css_bkp: Data: 0.09MB + Index: 0.00MB + Engine MyISAM wp_revslider_layer_animations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_revslider_layer_animations_bkp: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_revslider_navigations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_revslider_navigations_bkp: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_revslider_sliders: Data: 0.09MB + Index: 0.00MB + Engine MyISAM wp_revslider_sliders_bkp: Data: 0.13MB + Index: 0.00MB + Engine MyISAM wp_revslider_slides: Data: 0.43MB + Index: 0.00MB + Engine MyISAM wp_revslider_slides_bkp: Data: 0.72MB + Index: 0.00MB + Engine MyISAM wp_revslider_static_slides: Data: 0.03MB + Index: 0.00MB + Engine MyISAM wp_revslider_static_slides_bkp: Data: 0.04MB + Index: 0.00MB + Engine MyISAM wp_termmeta: Data: 0.00MB + Index: 0.01MB + Engine MyISAM wp_terms: Data: 0.00MB + Index: 0.01MB + Engine MyISAM wp_term_relationships: Data: 0.02MB + Index: 0.04MB + Engine MyISAM wp_term_taxonomy: Data: 0.00MB + Index: 0.01MB + Engine MyISAM wp_usermeta: Data: 0.09MB + Index: 0.04MB + Engine MyISAM wp_users: Data: 0.00MB + Index: 0.01MB + Engine MyISAM wp_wc_admin_notes: Data: 0.04MB + Index: 0.00MB + Engine MyISAM wp_wc_admin_note_actions: Data: 0.02MB + Index: 0.01MB + Engine MyISAM wp_wc_category_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_wc_customer_lookup: Data: 0.19MB + Index: 0.20MB + Engine MyISAM wp_wc_download_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_wc_order_coupon_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_wc_order_product_lookup: Data: 1.02MB + Index: 0.89MB + Engine MyISAM wp_wc_order_stats: Data: 0.48MB + Index: 0.36MB + Engine MyISAM wp_wc_order_tax_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wc_product_meta_lookup: Data: 0.01MB + Index: 0.01MB + Engine MyISAM wp_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wc_reserved_stock: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_wc_tax_rate_classes: Data: 0.00MB + Index: 0.01MB + Engine MyISAM wp_wc_webhooks: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_wpforms_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wpmailsmtp_debug_events: Data: 0.22MB + Index: 0.00MB + Engine InnoDB wp_wpmailsmtp_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wpr_rocket_cache: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wp_wpr_rucss_used_css: Data: 0.02MB + Index: 0.08MB + Engine InnoDB wp_yoast_indexable: Data: 0.27MB + Index: 0.13MB + Engine InnoDB wp_yoast_indexable_hierarchy: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wp_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_yoast_seo_links: Data: 0.02MB + Index: 0.03MB + Engine InnoDB ### Post Type Counts ### attachment: 221 cf_mega_menu: 1 custom_css: 1 flamingo_contact: 3 flamingo_inbound: 455 mpc_content_preset: 12 nav_menu_item: 20 page: 40 post: 11 pretty-link: 1 product: 65 product_variation: 8 revision: 356 service: 5 shop_coupon: 1 shop_order: 7427 shop_order_refund: 7 sln_attendant: 4 sln_booking: 3 sln_service: 6 testimonial: 8 theme_testimonial: 3 wppopups: 2 ### Security ### Secure connection (HTTPS): ? Hide errors from visitors: ? ### Active Plugins (23) ### ManageWP - Worker: by GoDaddy – 4.9.14 Gravity Forms: by Gravity Forms – 2.6.6 Schema - All In One Schema Rich Snippets: by Brainstorm Force – 1.6.5 All In One WP Security: by All In One WP Security & Firewall Team – 5.0.7 CAM Gravity Form Addon: by Clearagain – 3.0 CAM Heading Section: by Pixelomatic Team – 2.1 Classic Editor: by WordPress Contributors – 1.6.2 Disable Comments: by WPDeveloper – 2.4.1 Easy Social Sharing: by ThemeGrill – 1.3.5.1 Easy WP SMTP: by wpecommerce alexanderfoxc – 1.4.7 Featured Images in RSS for Mailchimp & More: by 5 Star Plugins – 1.5.9 Gravity Forms Email Blacklist: by hallme – 2.5.1 Gravity Forms Webhooks Add-On: by Gravity Forms – 1.4 WPBakery Page Builder: by Michael M - WPBakery.com – 6.9.0 Master Slider Pro: by averta – 3.6.1 Pretty Links: by Pretty Links – 3.2.5 Skill Bars: by Themepoints – 1.2 Themify - WooCommerce Product Filter: by Themify – 1.3.9 Place Order Without Payment for WooCommerce: by Nitin Prakash – 2.2 WooCommerce: by Automattic – 6.8.2 (update to version 6.9.2 is available) Yoast SEO: by Team Yoast – 19.6.1 WP Popups Lite: by timersys – 2.1.4.6 WP Rocket: by WP Media – 3.12.0.4 ### Inactive Plugins (5) ### Classic Widgets: by WordPress Contributors – 0.3 Flat Preloader: by Thien Nguyen – 1.10.0 Health Check & Troubleshooting: by The www.ads-software.com community – 1.4.5 Query Monitor: by John Blackbourn – 3.10.1 WooCommerce Payments: by Automattic – 4.6.0 (update to version 4.7.2 is available) ### Dropin Plugins (1) ### advanced-cache.php: advanced-cache.php ### Must Use Plugins (2) ### Health Check Troubleshooting Mode: by – 1.7.2 ManageWP - Worker Loader: by GoDaddy – 1.0.0 ### Settings ### API Enabled: – Force SSL: – Currency: USD ($) Currency Position: left Thousand Separator: , Decimal Separator: . Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) subscription (subscription) variable (variable) variable subscription (variable-subscription) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: – Enforce Approved Product Download Directories: – ### WC Pages ### Shop base: #10247 - /shop/ Cart: #10248 - /cart/ Checkout: #10249 - /checkout/ My account: #10250 - /my-account/ Terms and conditions: #3 - /privacy-policy/ ### Theme ### Name: Hormone Therapyntx Version: 1.0 Author URL: https://www.wphats.com/author/mehedi Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme WooCommerce Support: ? ### Templates ### Archive Template: Your theme has a woocommerce.php file you will not be able to override the woocommerce/archive-product.php custom template since woocommerce.php has priority over archive-product.php. This is intended to prevent display issues. Overrides: – ### Admin ### Enabled Features: activity-panels analytics coupons customer-effort-score-tracks experimental-products-task experimental-import-products-task experimental-fashion-sample-products experimental-product-tour shipping-smart-defaults shipping-setting-tour homescreen marketing mobile-app-banner navigation onboarding onboarding-tasks remote-inbox-notifications remote-free-extensions payment-gateway-suggestions shipping-label-banner subscriptions store-alerts transient-notices wc-pay-promotion wc-pay-welcome-page wc-pay-subscriptions-page Disabled Features: minified-js settings Daily Cron: ? Next scheduled: 2022-09-16 17:08:28 -05:00 Options: ? Notes: 46 Onboarding: completed ### Action Scheduler ### Complete: 1,595 Oldest: 2022-08-15 15:02:20 -0500 Newest: 2022-09-15 14:43:44 -0500 Pending: 2 Oldest: 2022-09-15 16:21:22 -0500 Newest: 2022-09-20 01:53:36 -0500 ### Status report information ### Generated at: 2022-09-15 15:01:55 -05:00
Forum: Plugins
In reply to: [WooCommerce] Completed Orders getting kicked back into processingOkay, here are two long notes. You can see when a user sets the order to completed, and you can also see when the system kicks it back to pending.
https://snipboard.io/dWF2px.jpg
https://snipboard.io/dIVaLb.jpgThe products are set to regular products because there are variables on several of them (doses, bottle size, etc.) so I can’t convert them all to virtual.
If you message me, I can provide you with a site login so you can check it out yourslef.
Thanks!
System Report //
### WordPress Environment ### WordPress address (URL): https://hormonetherapyntx.com Site address (URL): https://hormonetherapyntx.com WC Version: 6.8.2 REST API Version: ? 6.8.2 WC Blocks Version: ? 8.0.0 Action Scheduler Version: ? 3.4.0 Log Directory Writable: ? WP Version: 6.0.2 WP Multisite: – WP Memory Limit: 256 MB WP Debug Mode: – WP Cron: ? Language: en_US External object cache: – ### Server Environment ### Server Info: Apache/2.4.29 (Ubuntu) mod_fcgid/2.3.9 OpenSSL/1.1.1 PHP Version: 7.4.30 PHP Post Max Size: 300 MB PHP Time Limit: 3000 PHP Max Input Vars: 1000 cURL Version: 7.58.0 OpenSSL/1.1.1 SUHOSIN Installed: – MySQL Version: 5.7.39-0ubuntu0.18.04.2 Max Upload Size: 300 MB Default Timezone is UTC: ? fsockopen/cURL: ? SoapClient: ? DOMDocument: ? GZip: ? Multibyte String: ? Remote Post: ? Remote Get: ? ### Database ### WC Database Version: 6.8.2 WC Database Prefix: wp_ Total Database Size: 117.65MB Database Data Size: 94.83MB Database Index Size: 22.82MB wp_woocommerce_sessions: Data: 4.38MB + Index: 0.17MB + Engine MyISAM wp_woocommerce_api_keys: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_woocommerce_downloadable_product_permissions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_woocommerce_order_items: Data: 0.69MB + Index: 0.32MB + Engine MyISAM wp_woocommerce_order_itemmeta: Data: 4.33MB + Index: 3.28MB + Engine MyISAM wp_woocommerce_tax_rates: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_woocommerce_shipping_zones: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_woocommerce_shipping_zone_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_woocommerce_shipping_zone_methods: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_woocommerce_payment_tokens: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_woocommerce_payment_tokenmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_woocommerce_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_actionscheduler_actions: Data: 0.41MB + Index: 0.23MB + Engine MyISAM wp_actionscheduler_claims: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_actionscheduler_groups: Data: 0.00MB + Index: 0.01MB + Engine MyISAM wp_actionscheduler_logs: Data: 0.34MB + Index: 0.24MB + Engine MyISAM wp_aiowps_debug_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_aiowps_events: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_aiowps_failed_logins: Data: 0.34MB + Index: 0.00MB + Engine InnoDB wp_aiowps_global_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_aiowps_login_activity: Data: 0.05MB + Index: 0.00MB + Engine InnoDB wp_aiowps_login_lockdown: Data: 0.25MB + Index: 0.00MB + Engine InnoDB wp_aiowps_permanent_block: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_commentmeta: Data: 0.01MB + Index: 0.02MB + Engine MyISAM wp_comments: Data: 3.50MB + Index: 1.74MB + Engine MyISAM wp_db7_forms: Data: 1.91MB + Index: 0.05MB + Engine MyISAM wp_ess_social_networks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_ess_social_statistics: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_gf_addon_feed: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_gf_draft_submissions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_gf_entry: Data: 0.14MB + Index: 0.03MB + Engine InnoDB wp_gf_entry_meta: Data: 1.52MB + Index: 1.88MB + Engine InnoDB wp_gf_entry_notes: Data: 0.11MB + Index: 0.03MB + Engine InnoDB wp_gf_form: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_gf_form_meta: Data: 0.11MB + Index: 0.00MB + Engine InnoDB wp_gf_form_revisions: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_gf_form_view: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_gf_rest_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_links: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_mail_bank: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_mail_bank_logs: Data: 41.90MB + Index: 0.07MB + Engine MyISAM wp_mail_bank_meta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_masterslider_options: Data: 0.06MB + Index: 0.02MB + Engine InnoDB wp_masterslider_sliders: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_options: Data: 4.14MB + Index: 0.15MB + Engine MyISAM wp_postmeta: Data: 20.73MB + Index: 10.85MB + Engine MyISAM wp_posts: Data: 5.18MB + Index: 0.72MB + Engine MyISAM wp_prli_clicks: Data: 0.23MB + Index: 0.58MB + Engine InnoDB wp_prli_links: Data: 0.02MB + Index: 0.17MB + Engine InnoDB wp_prli_link_metas: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_revslider_css: Data: 0.09MB + Index: 0.00MB + Engine MyISAM wp_revslider_css_bkp: Data: 0.09MB + Index: 0.00MB + Engine MyISAM wp_revslider_layer_animations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_revslider_layer_animations_bkp: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_revslider_navigations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_revslider_navigations_bkp: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_revslider_sliders: Data: 0.09MB + Index: 0.00MB + Engine MyISAM wp_revslider_sliders_bkp: Data: 0.13MB + Index: 0.00MB + Engine MyISAM wp_revslider_slides: Data: 0.43MB + Index: 0.00MB + Engine MyISAM wp_revslider_slides_bkp: Data: 0.72MB + Index: 0.00MB + Engine MyISAM wp_revslider_static_slides: Data: 0.03MB + Index: 0.00MB + Engine MyISAM wp_revslider_static_slides_bkp: Data: 0.04MB + Index: 0.00MB + Engine MyISAM wp_termmeta: Data: 0.00MB + Index: 0.01MB + Engine MyISAM wp_terms: Data: 0.00MB + Index: 0.01MB + Engine MyISAM wp_term_relationships: Data: 0.02MB + Index: 0.04MB + Engine MyISAM wp_term_taxonomy: Data: 0.00MB + Index: 0.01MB + Engine MyISAM wp_usermeta: Data: 0.09MB + Index: 0.04MB + Engine MyISAM wp_users: Data: 0.00MB + Index: 0.01MB + Engine MyISAM wp_wc_admin_notes: Data: 0.04MB + Index: 0.00MB + Engine MyISAM wp_wc_admin_note_actions: Data: 0.02MB + Index: 0.01MB + Engine MyISAM wp_wc_category_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_wc_customer_lookup: Data: 0.19MB + Index: 0.20MB + Engine MyISAM wp_wc_download_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_wc_order_coupon_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_wc_order_product_lookup: Data: 1.02MB + Index: 0.89MB + Engine MyISAM wp_wc_order_stats: Data: 0.48MB + Index: 0.36MB + Engine MyISAM wp_wc_order_tax_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wc_product_meta_lookup: Data: 0.01MB + Index: 0.01MB + Engine MyISAM wp_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_wc_reserved_stock: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_wc_tax_rate_classes: Data: 0.00MB + Index: 0.01MB + Engine MyISAM wp_wc_webhooks: Data: 0.00MB + Index: 0.00MB + Engine MyISAM wp_wpforms_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wpmailsmtp_debug_events: Data: 0.22MB + Index: 0.00MB + Engine InnoDB wp_wpmailsmtp_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_wpr_rocket_cache: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wp_wpr_rucss_used_css: Data: 0.02MB + Index: 0.08MB + Engine InnoDB wp_yoast_indexable: Data: 0.27MB + Index: 0.13MB + Engine InnoDB wp_yoast_indexable_hierarchy: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wp_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_yoast_seo_links: Data: 0.02MB + Index: 0.03MB + Engine InnoDB ### Post Type Counts ### attachment: 221 cf_mega_menu: 1 custom_css: 1 flamingo_contact: 3 flamingo_inbound: 455 mpc_content_preset: 12 nav_menu_item: 20 page: 40 post: 11 pretty-link: 1 product: 65 product_variation: 8 revision: 356 service: 5 shop_coupon: 1 shop_order: 7427 shop_order_refund: 7 sln_attendant: 4 sln_booking: 3 sln_service: 6 testimonial: 8 theme_testimonial: 3 wppopups: 2 ### Security ### Secure connection (HTTPS): ? 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Yep! Works great! I just needed to clear cache. I have it set not to cache that page, just to be safe.
Thanks!
Blake
Is there a way to edit this in the plugin code? It is marked ‘resolved’ here, but the latest version of the plugin doesn’t seem to limit this.
In the code, there’s a spot that looks like it works, but it’s not applying anything:
public function description_length( $str ) { return wp_trim_words( $str, 50 ); }
Can you help?
- This reply was modified 4 years, 7 months ago by Blake.
Same issue. Tried to add data without <script> holder, and nothing is saved in the editor, and nothing displays on the page.
It must be a plugin interaction issue because I couldn’t get my script to work after creating a custom field either.
Did you find out the OP’s issue?
Thanks
Good idea!
I want to be able to display a category of KB articles in a specific page too. I’m going to experiment and if I figure anything out, I’ll post my results here.
Forum: Fixing WordPress
In reply to: Adding content to “enter password” pageHey Steve!
Thanks for that link. It definitely helps walk me through changing the text on the “insert your password” section.
What I want to do it add an image and some text to the blank space below the password request. Do I enter that in the functions.php file? I don’t think I do, but the link above has me changing code in a custom plugin file (or functions.php).
So I’m a bit confused as to where else I need to look. I feel like we’re getting closer though.
As far as the knowledgebase is concerned, I had no problem searching your site and coming up with results. I actually don’t know why you would use it if all you’re writing are blogs and articles for your main WP site. They overlap too much.
As far as your SEO and search-engine-index results are concerned, I would up your on-page SEO with Yoast. I see you already have it installed, so I’m not sure how you could be experiencing errors. The source code shows all the descriptions, key phrases, ALT tags, and links… so you’re on the right track.
It’s been 2 weeks, so maybe this was a short-term issue. Has it been resolved for you?
There’s no knowledgebase on your site. Please provide a link to the actual knowledgebase.
I’m sure some text would look good. Essentially, you want to build the text into the header portion so it will show on the main page, but not on every subsequent page. Is that correct?
Oh man, this is something I can’t help with, but here’s what I did.
I took the template folder and renamed it wp-knowledgebase and put it in my theme folder. That gave me the files to edit from the appearance editor in WordPress (in my theme).
I just added the shortcode to the KB page directly, and it all came together. I had to add a bunch of CSS to my theme panel to get the KB to look more like how I wanted it, but that’s all I did.
I wish I could help more.
Blake
I can’t help you there. I received some help a few weeks ago, but then it stopped. No worries, we’ll keep digging and coming up solutions as a group.
If I find a solution, I’ll let you know!
Blake
Well it IS working for me. I can’t completely reproduce what you see.
Maybe it’s an issue with your browser… which, I know sounds like such a “tech support” answer. I’m running out of ideas though.
It may say “no search results found” but if you hit enter, your page still reloads with suggestions of articles that might help.
MAYBE the “no results” page template can be modified to showcase a few of your most popular articles, so no matter what results “don’t appear” the user still gets some usable result.
AH. I see. That makes more sense now.
The top one is beautiful. That’s your theme.
The second one if the KB, and when I searched it, I saw what you were talking about. (no articles found) appears in the drop-down when I search for ‘unicorns’ now. I still get results when I search for ‘password’ though.
Man, I have no idea now.
On a side note, how did you get your searchbar to be centered in the header? I have it set to auto with margins on my site, but it’s NOT QUITE center… it’s it’s driving me crazy.
Strange. I just went to your site and searched for “password” and came up with two articles.
I searched for ‘password’ because it was mentioned in two articles I saw, so I knew it would deliver results.
And it did.
I also searched for ‘unicorns’ and I received a results page with no results.
I wish I could help more…