Forum Replies Created

Viewing 10 replies - 1 through 10 (of 10 total)
  • Thread Starter alexclinky

    (@alexclinky)

    Hello support,

    I am not sure what I updated but I made some updates and it now works! Thank you!

    I was using Xstore with Elementor 3.7.4.

    Thanks!

    Thread Starter alexclinky

    (@alexclinky)

    Hello everbody,

    Yes, that problem solved on its own. Honestly, I didn’t do anything and it’s now working.

    Thanks to everyone once again.

    I will now close the thread.

    Thanks
    Alex

    Thread Starter alexclinky

    (@alexclinky)

    What is interesting is that on another staging https://yrecenttestdev.wpengine.com/ it is working completely fine.

    Thread Starter alexclinky

    (@alexclinky)

    Hi again,

    I have created a clone and switched to Storefront and disabled all plugins except WooCommerce and Yith Recently viewed products (it is identical to Elementor’s Products element). It does not work, unfortunately anyway. I cleared server cache and browser cache, no luck.

    Link to staging: https://bpdev22.wpengine.com/shop/
    After viewing a few products: https://gyazo.com/29d48a580734a72415d9e8d935ebba1b

    Thread Starter alexclinky

    (@alexclinky)

    Thank you, as said before theme devs have said that they were able to recreate but I will try myself and report back!

    I doubt it is a problem with the plugin. Everyone would be having this issue. Best to debug and see what is causing this issue in your case.

    Thread Starter alexclinky

    (@alexclinky)

    Theme developers support forum conversation: 8theme x com/topic/recently-viewed-products-not-working-2/#post-305740

    Products element: gyazo x com/774491df6a4c8ca09453495d785c31e4

    • This reply was modified 3 years, 1 month ago by alexclinky.
    Thread Starter alexclinky

    (@alexclinky)

    
    ### WordPress Environment ###
    
    WordPress address (URL): https://brandparty.com
    Site address (URL): https://brandparty.com
    WC Version: 5.8.0
    REST API Version: ? 5.8.0
    WC Blocks Version: ? 5.9.1
    Action Scheduler Version: ? 3.3.0
    WC Admin Version: ? 2.7.2
    Log Directory Writable: ?
    WP Version: 5.8.1
    WP Multisite: –
    WP Memory Limit: 512 MB
    WP Debug Mode: –
    WP Cron: ?
    Language: en_US
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: Apache
    PHP Version: 7.4.24
    PHP Post Max Size: 100 MB
    PHP Time Limit: 3600
    PHP Max Input Vars: 10000
    cURL Version: 7.58.0
    OpenSSL/1.1.1
    
    SUHOSIN Installed: –
    MySQL Version: 5.7.35-38-log
    Max Upload Size: 50 MB
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ?
    DOMDocument: ?
    GZip: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ?
    
    ### Database ###
    
    WC Database Version: 5.8.0
    WC Database Prefix: wp_
    Total Database Size: 59.24MB
    Database Data Size: 42.50MB
    Database Index Size: 16.74MB
    wp_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
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    wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
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    ### Post Type Counts ###
    
    attachment: 786
    custom_css: 1
    customize_changeset: 43
    elementor_library: 9
    elementskit_content: 1
    mc4wp-form: 3
    nav_menu_item: 238
    page: 66
    post: 2
    product: 141
    product_variation: 153
    revision: 5
    staticblocks: 34
    testimonials: 9
    wpcf7_contact_form: 3
    
    ### Security ###
    
    Secure connection (HTTPS): ?
    Hide errors from visitors: ?
    
    ### Active Plugins (20) ###
    
    WPML Multilingual CMS: by OnTheGoSystems – 4.5.0
    WPML SEO: by OnTheGoSystems – 2.0.1
    Contact Form 7: by Takayuki Miyoshi – 5.5.1
    Cookie Notice & Compliance for GDPR / CCPA: by Hu-manity.co – 2.1.5
    Elementor: by Elementor.com – 3.4.5
    XStore Core: by 8theme – 4.0.7
    Gplzone Updater Plugin: by Gplzone.com – 1.7
    MC4WP: Mailchimp for WordPress: by ibericode – 4.8.6
    WooCommerce Infinite Scroll and Ajax Pagination: by SB Themes – 1.1
    Premmerce Permalink Manager for WooCommerce: by premmerce – 2.3.3
    WooCommerce Multilingual: by OnTheGoSystems – 4.12.1
    WooCommerce PDF Invoices: by Andrew Benbow – 4.14.4
    WooCommerce: by Automattic – 5.8.0
    Yoast SEO Premium: by Team Yoast – 17.1.2
    Yoast SEO: by Team Yoast – 17.3
    MailChimp for WordPress Multilingual: by OnTheGoSystems – 0.0.3
    WPML Media: by OnTheGoSystems – 2.7.0
    WPML String Translation: by OnTheGoSystems – 3.2.0
    Yoast SEO: WooCommerce: by Team Yoast – 14.4
    YITH WooCommerce Wishlist Premium: by YITH – 3.0.21
    
    ### Inactive Plugins (3) ###
    
    WPML Translation Management: by OnTheGoSystems – 2.10.8
    WP phpMyAdmin: by Puvox.software – 5.1.1.05
    YITH WooCommerce Recently Viewed Products Premium: by YITH – 2.0.5
    
    ### Dropin Plugins (1) ###
    
    advanced-cache.php: advanced-cache.php
    
    ### Must Use Plugins (5) ###
    
    Force Strong Passwords - WPE Edition: by Jason Cosper – 1.6.4
    WPE ElasticPress Autosuggest Logger: by WP Engine – 1.0.0
    WP Engine Seamless Login Plugin: by WP Engine – 1.5.5
    WP Engine Security Auditor: by wpengine – 1.0.10
    WP Engine System: by WP Engine – 4.1.0
    
    ### Settings ###
    
    API Enabled: –
    Force SSL: –
    Currency: EUR (€)
    Currency Position: left
    Thousand Separator: .
    Decimal Separator: ,
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: –
    
    ### WC Pages ###
    
    Shop base: #11 - /shop/
    Cart: #7 - /cart/
    Checkout: #12 - /checkout/
    My account: #13 - /my-account/
    Terms and conditions: ? Page not set
    
    ### Theme ###
    
    Name: XStore Child
    Version: 0.0.1
    Author URL: https://8theme.com
    Child Theme: ?
    Parent Theme Name: XStore
    Parent Theme Version: 8.0.7
    Parent Theme Author URL: https://www.8theme.com
    WooCommerce Support: ?
    
    ### Templates ###
    
    Overrides: xstore/woocommerce/archive-product.php
    xstore/woocommerce/cart/cart-empty.php
    xstore/woocommerce/cart/cart-item-data.php
    xstore/woocommerce/cart/cart-shipping.php
    xstore/woocommerce/cart/cart.php
    xstore/woocommerce/cart/cross-sells.php
    xstore/woocommerce/cart/mini-cart.php
    xstore/woocommerce/checkout/form-billing.php
    xstore/woocommerce/checkout/form-checkout.php
    xstore/woocommerce/checkout/form-shipping.php
    xstore/woocommerce/checkout/thankyou.php
    xstore/woocommerce/content-product-cat.php
    xstore/woocommerce/content-product.php
    xstore/woocommerce/content-single-product.php
    xstore/woocommerce/content-widget-product.php
    xstore/woocommerce/content-widget-reviews.php
    xstore-child/woocommerce/emails/email-footer.php
    xstore-child/woocommerce/emails/email-header.php
    xstore-child/woocommerce/emails/email-order-details.php
    xstore-child/woocommerce/emails/email-styles.php
    xstore-child/woocommerce/emails/plain/admin-new-order.php
    xstore/woocommerce/global/breadcrumb.php
    xstore/woocommerce/global/form-login.php
    xstore/woocommerce/global/wrapper-end.php
    xstore/woocommerce/global/wrapper-start.php
    xstore/woocommerce/loop/loop-end.php
    xstore/woocommerce/loop/loop-start.php
    xstore/woocommerce/loop/no-products-found.php
    xstore/woocommerce/loop/result-count.php
    xstore/woocommerce/myaccount/dashboard.php
    xstore/woocommerce/myaccount/form-login.php
    xstore/woocommerce/myaccount/navigation.php
    xstore/woocommerce/single-product/add-to-cart/simple.php
    xstore/woocommerce/single-product/meta.php
    xstore/woocommerce/single-product/product-image.php
    xstore-child/woocommerce/single-product/related.php
    xstore/woocommerce/single-product/tabs/tabs.php
    xstore/woocommerce/single-product/title.php
    xstore/woocommerce/single-product/up-sells.php
    xstore/woocommerce/single-product.php
    
    ### Action Scheduler ###
    
    Complete: 1,337
    Oldest: 2021-09-22 14:34:13 +0000
    Newest: 2021-10-18 15:34:47 +0000
    
    Pending: 2
    Oldest: 2021-10-18 16:34:48 +0000
    Newest: 2021-10-19 14:22:23 +0000
    
    ### pdf-invoices ###
    
    PHP Version: ? Version 7.4.24 is installed.
    DOMDocument: ? Version 20031129 is installed.
    PCRE: ? Version 7.4.24 is installed.
    Zlib: ? Version 7.4.24 is installed.
    ZipArchive: ? Version 1.15.6 is installed.
    ICONV: ? Version 2.27 is installed.
    MBString: ? Yes
    GD: ? Version 7.4.24 is installed.
    PDF Generator: ? DOMPDF
    Order status to create invoice: ? Completed
    Remote Logo: ? False
    Which date does the invoice use?: ? Completed
    PDF Creation Method: ? File
    New order email: ? No. Recipient : 
    Cancelled order email: ? No. Recipient : 
    Failed order email: ? No. Recipient : 
    Order on-hold email: ? No. Recipient : customer
    Processing order email: ? No. Recipient : customer
    Completed order email: ? No. Recipient : customer
    Refunded order email: ? No. Recipient : customer
    Customer invoice / Order details email: ? No. Recipient : customer
    Customer note email: ? No. Recipient : customer
    Reset password email: ? No. Recipient : customer
    New account email: ? No. Recipient : customer
    Customer PDF invoice email: ? No. Recipient : customer
    Wishlist "Ask for an estimate" email email: ? No. Recipient : [email protected]
    Wishlist promotional email email: ? No. Recipient : customer
    Wishlist "Back in stock" email email: ? No. Recipient : customer
    Wishlist "On sale item" email email: ? No. Recipient : customer
    
    ### Status report information ###
    
    Generated at: 2021-10-18 16:00:41 +00:00
    
    Thread Starter alexclinky

    (@alexclinky)

    
    ### WordPress Environment ###
    
    WordPress address (URL): https://brandparty.com
    Site address (URL): https://brandparty.com
    WC Version: 5.8.0
    REST API Version: ? 5.8.0
    WC Blocks Version: ? 5.9.1
    Action Scheduler Version: ? 3.3.0
    WC Admin Version: ? 2.7.2
    Log Directory Writable: ?
    WP Version: 5.8.1
    WP Multisite: –
    WP Memory Limit: 512 MB
    WP Debug Mode: –
    WP Cron: ?
    Language: en_US
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: Apache
    PHP Version: 7.4.24
    PHP Post Max Size: 100 MB
    PHP Time Limit: 3600
    PHP Max Input Vars: 10000
    cURL Version: 7.58.0
    OpenSSL/1.1.1
    
    SUHOSIN Installed: –
    MySQL Version: 5.7.35-38-log
    Max Upload Size: 50 MB
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ?
    DOMDocument: ?
    GZip: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ?
    
    ### Database ###
    
    WC Database Version: 5.8.0
    WC Database Prefix: wp_
    Total Database Size: 59.24MB
    Database Data Size: 42.50MB
    Database Index Size: 16.74MB
    wp_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
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    wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wc_product_meta_lookup: Data: 0.06MB + Index: 0.09MB + Engine InnoDB
    wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wp_phpmyadmin_extension__errors_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_yith_wapo_addons: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_yith_wapo_blocks: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_yith_wapo_groups: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_yith_wapo_types: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_yith_wcwl: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_yith_wcwl_lists: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_yoast_indexable: Data: 1.52MB + Index: 0.50MB + Engine InnoDB
    wp_yoast_indexable_hierarchy: Data: 0.09MB + Index: 0.14MB + Engine InnoDB
    wp_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_yoast_prominent_words: Data: 0.08MB + Index: 0.09MB + Engine InnoDB
    wp_yoast_seo_links: Data: 0.17MB + Index: 0.11MB + Engine InnoDB
    
    ### Post Type Counts ###
    
    attachment: 786
    custom_css: 1
    customize_changeset: 43
    elementor_library: 9
    elementskit_content: 1
    mc4wp-form: 3
    nav_menu_item: 238
    page: 66
    post: 2
    product: 141
    product_variation: 153
    revision: 5
    staticblocks: 34
    testimonials: 9
    wpcf7_contact_form: 3
    
    ### Security ###
    
    Secure connection (HTTPS): ?
    Hide errors from visitors: ?
    
    ### Active Plugins (20) ###
    
    WPML Multilingual CMS: by OnTheGoSystems – 4.5.0
    WPML SEO: by OnTheGoSystems – 2.0.1
    Contact Form 7: by Takayuki Miyoshi – 5.5.1
    Cookie Notice & Compliance for GDPR / CCPA: by Hu-manity.co – 2.1.5
    Elementor: by Elementor.com – 3.4.5
    XStore Core: by 8theme – 4.0.7
    Gplzone Updater Plugin: by Gplzone.com – 1.7
    MC4WP: Mailchimp for WordPress: by ibericode – 4.8.6
    WooCommerce Infinite Scroll and Ajax Pagination: by SB Themes – 1.1
    Premmerce Permalink Manager for WooCommerce: by premmerce – 2.3.3
    WooCommerce Multilingual: by OnTheGoSystems – 4.12.1
    WooCommerce PDF Invoices: by Andrew Benbow – 4.14.4
    WooCommerce: by Automattic – 5.8.0
    Yoast SEO Premium: by Team Yoast – 17.1.2
    Yoast SEO: by Team Yoast – 17.3
    MailChimp for WordPress Multilingual: by OnTheGoSystems – 0.0.3
    WPML Media: by OnTheGoSystems – 2.7.0
    WPML String Translation: by OnTheGoSystems – 3.2.0
    Yoast SEO: WooCommerce: by Team Yoast – 14.4
    YITH WooCommerce Wishlist Premium: by YITH – 3.0.21
    
    ### Inactive Plugins (3) ###
    
    WPML Translation Management: by OnTheGoSystems – 2.10.8
    WP phpMyAdmin: by Puvox.software – 5.1.1.05
    YITH WooCommerce Recently Viewed Products Premium: by YITH – 2.0.5
    
    ### Dropin Plugins (1) ###
    
    advanced-cache.php: advanced-cache.php
    
    ### Must Use Plugins (5) ###
    
    Force Strong Passwords - WPE Edition: by Jason Cosper – 1.6.4
    WPE ElasticPress Autosuggest Logger: by WP Engine – 1.0.0
    WP Engine Seamless Login Plugin: by WP Engine – 1.5.5
    WP Engine Security Auditor: by wpengine – 1.0.10
    WP Engine System: by WP Engine – 4.1.0
    
    ### Settings ###
    
    API Enabled: –
    Force SSL: –
    Currency: EUR (€)
    Currency Position: left
    Thousand Separator: .
    Decimal Separator: ,
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: –
    
    ### WC Pages ###
    
    Shop base: #11 - /shop/
    Cart: #7 - /cart/
    Checkout: #12 - /checkout/
    My account: #13 - /my-account/
    Terms and conditions: ? Page not set
    
    ### Theme ###
    
    Name: XStore Child
    Version: 0.0.1
    Author URL: https://8theme.com
    Child Theme: ?
    Parent Theme Name: XStore
    Parent Theme Version: 8.0.7
    Parent Theme Author URL: https://www.8theme.com
    WooCommerce Support: ?
    
    ### Templates ###
    
    Overrides: xstore/woocommerce/archive-product.php
    xstore/woocommerce/cart/cart-empty.php
    xstore/woocommerce/cart/cart-item-data.php
    xstore/woocommerce/cart/cart-shipping.php
    xstore/woocommerce/cart/cart.php
    xstore/woocommerce/cart/cross-sells.php
    xstore/woocommerce/cart/mini-cart.php
    xstore/woocommerce/checkout/form-billing.php
    xstore/woocommerce/checkout/form-checkout.php
    xstore/woocommerce/checkout/form-shipping.php
    xstore/woocommerce/checkout/thankyou.php
    xstore/woocommerce/content-product-cat.php
    xstore/woocommerce/content-product.php
    xstore/woocommerce/content-single-product.php
    xstore/woocommerce/content-widget-product.php
    xstore/woocommerce/content-widget-reviews.php
    xstore-child/woocommerce/emails/email-footer.php
    xstore-child/woocommerce/emails/email-header.php
    xstore-child/woocommerce/emails/email-order-details.php
    xstore-child/woocommerce/emails/email-styles.php
    xstore-child/woocommerce/emails/plain/admin-new-order.php
    xstore/woocommerce/global/breadcrumb.php
    xstore/woocommerce/global/form-login.php
    xstore/woocommerce/global/wrapper-end.php
    xstore/woocommerce/global/wrapper-start.php
    xstore/woocommerce/loop/loop-end.php
    xstore/woocommerce/loop/loop-start.php
    xstore/woocommerce/loop/no-products-found.php
    xstore/woocommerce/loop/result-count.php
    xstore/woocommerce/myaccount/dashboard.php
    xstore/woocommerce/myaccount/form-login.php
    xstore/woocommerce/myaccount/navigation.php
    xstore/woocommerce/single-product/add-to-cart/simple.php
    xstore/woocommerce/single-product/meta.php
    xstore/woocommerce/single-product/product-image.php
    xstore-child/woocommerce/single-product/related.php
    xstore/woocommerce/single-product/tabs/tabs.php
    xstore/woocommerce/single-product/title.php
    xstore/woocommerce/single-product/up-sells.php
    xstore/woocommerce/single-product.php
    
    ### Action Scheduler ###
    
    Complete: 1,336
    Oldest: 2021-09-22 14:34:13 +0000
    Newest: 2021-10-18 14:33:59 +0000
    
    Pending: 2
    Oldest: 2021-10-18 15:33:17 +0000
    Newest: 2021-10-19 14:22:23 +0000
    
    ### pdf-invoices ###
    
    PHP Version: ? Version 7.4.24 is installed.
    DOMDocument: ? Version 20031129 is installed.
    PCRE: ? Version 7.4.24 is installed.
    Zlib: ? Version 7.4.24 is installed.
    ZipArchive: ? Version 1.15.6 is installed.
    ICONV: ? Version 2.27 is installed.
    MBString: ? Yes
    GD: ? Version 7.4.24 is installed.
    PDF Generator: ? DOMPDF
    Order status to create invoice: ? Completed
    Remote Logo: ? False
    Which date does the invoice use?: ? Completed
    PDF Creation Method: ? File
    New order email: ? No. Recipient : 
    Cancelled order email: ? No. Recipient : 
    Failed order email: ? No. Recipient : 
    Order on-hold email: ? No. Recipient : customer
    Processing order email: ? No. Recipient : customer
    Completed order email: ? No. Recipient : customer
    Refunded order email: ? No. Recipient : customer
    Customer invoice / Order details email: ? No. Recipient : customer
    Customer note email: ? No. Recipient : customer
    Reset password email: ? No. Recipient : customer
    New account email: ? No. Recipient : customer
    Customer PDF invoice email: ? No. Recipient : customer
    Wishlist "Ask for an estimate" email email: ? No. Recipient : [email protected]
    Wishlist promotional email email: ? No. Recipient : customer
    Wishlist "Back in stock" email email: ? No. Recipient : customer
    Wishlist "On sale item" email email: ? No. Recipient : customer
    
    ### Status report information ###
    
    Generated at: 2021-10-18 14:43:21 +00:00
    
    • This reply was modified 3 years, 1 month ago by alexclinky.
    Thread Starter alexclinky

    (@alexclinky)

    Hi there!

    Yes, that was with the premium version installed.

Viewing 10 replies - 1 through 10 (of 10 total)