alexis888

Hello @zahardoc ,
thanks for your answer.

I tried steps one to 3.
1 – switching theme to Twenty Twenty three : error still here unless I disable SSP

2 –
2.A – Critical Error still here unless I disable SSP or CookieYes | GDPR Cookie Consent

Then I tried switching to a different Cookie plugin I use without issue on other websites : GDPR Cookie Compliance Plugin (CCPA ready)

The critical error but there is still several bugs, see 2.B.

So first it seems there is a conflict between SSP and CookieYes | GDPR Cookie Consent and GDPR Cookie Compliance Plugin (CCPA ready)

2.B – If no cookie plugin is enabled and only SSP I don’t have the critical error bug but :

• the whole block with the loop displaying the podcasts is not displayed at all
• I can’t edit the page where podcasts are displayed with element or as the ? Edit the page with Elementor ? link in the top bar isn’t displayed, .
• my menu doesn’t work anymore on that specific page

3 – I removed all blocks on the page except the custom loop displaying the podcasts episodes from SSP, still bugging like explained above in 2.B.
Same thing with the custom loop block removed and put again.??

4 – seems to be a temporary fix, it might fix the issue (making it possible to run a script using to much memory) but not the cause (the actual script using to much memory) so I’d prefer the issue to be fixed in the plugin / script rather than / before asking my hosting provider who might tell me that there is an issue anyway.

As I said in the original message if I disable SSP plugin, the critical error message / visual bug disappears for good. And the page where the plugin displays podcasts is the only page on the website where I can see this critical error, no other page has the issue.

So it looks like it is SSP that cause the problem.
Don’t you think?

Hello @zahardoc! thanks for your answer.

Here you go with the debug logs :

[14-Apr-2023 04:58:14 UTC] PHP Notice:  La fonction ID a été appelée de fa?on <strong>incorrecte</strong>. Les propriétés du produit ne doivent pas être accessible directement. Backtrace: require('wp-blog-header.php'), require_once('wp-includes/template-loader.php'), include('/themes/oceanwp/page.php'), get_template_part, locate_template, load_template, require('/themes/oceanwp/partials/page/layout.php'), get_template_part, locate_template, load_template, require('/themes/oceanwp/partials/page/article.php'), the_content, apply_filters('the_content'), WP_Hook->apply_filters, Elementor\Frontend->apply_builder_in_content, Elementor\Frontend->get_builder_content, Elementor\Core\Base\Document->print_elements_with_wrapper, Elementor\Core\Base\Document->print_elements, Elementor\Element_Base->print_element, Elementor\Element_Base->print_content, Elementor\Element_Base->print_element, Elementor\Element_Base->print_content, Elementor\Element_Base->print_element, Elementor\Widget_Base->print_content, Elementor\Widget_Base->render_content, Elementor\Co in /home/uabezuwx/uvpr.fr/wp-includes/functions.php on line 5865
[14-Apr-2023 04:58:14 UTC] PHP Notice:  La fonction ID a été appelée de fa?on <strong>incorrecte</strong>. Les propriétés du produit ne doivent pas être accessible directement. Backtrace: require('wp-blog-header.php'), require_once('wp-includes/template-loader.php'), include('/themes/oceanwp/page.php'), get_template_part, locate_template, load_template, require('/themes/oceanwp/partials/page/layout.php'), get_template_part, locate_template, load_template, require('/themes/oceanwp/partials/page/article.php'), the_content, apply_filters('the_content'), WP_Hook->apply_filters, Elementor\Frontend->apply_builder_in_content, Elementor\Frontend->get_builder_content, Elementor\Core\Base\Document->print_elements_with_wrapper, Elementor\Core\Base\Document->print_elements, Elementor\Element_Base->print_element, Elementor\Element_Base->print_content, Elementor\Element_Base->print_element, Elementor\Element_Base->print_content, Elementor\Element_Base->print_element, Elementor\Widget_Base->print_content, Elementor\Widget_Base->render_content, Elementor\Co in /home/uabezuwx/uvpr.fr/wp-includes/functions.php on line 5865
[14-Apr-2023 04:58:14 UTC] PHP Notice:  La fonction ID a été appelée de fa?on <strong>incorrecte</strong>. Les propriétés du produit ne doivent pas être accessible directement. Backtrace: require('wp-blog-header.php'), require_once('wp-includes/template-loader.php'), include('/themes/oceanwp/page.php'), get_template_part, locate_template, load_template, require('/themes/oceanwp/partials/page/layout.php'), get_template_part, locate_template, load_template, require('/themes/oceanwp/partials/page/article.php'), the_content, apply_filters('the_content'), WP_Hook->apply_filters, Elementor\Frontend->apply_builder_in_content, Elementor\Frontend->get_builder_content, Elementor\Core\Base\Document->print_elements_with_wrapper, Elementor\Core\Base\Document->print_elements, Elementor\Element_Base->print_element, Elementor\Element_Base->print_content, Elementor\Element_Base->print_element, Elementor\Element_Base->print_content, Elementor\Element_Base->print_element, Elementor\Widget_Base->print_content, Elementor\Widget_Base->render_content, Elementor\Co in /home/uabezuwx/uvpr.fr/wp-includes/functions.php on line 5865
[14-Apr-2023 04:58:14 UTC] PHP Notice:  La fonction ID a été appelée de fa?on <strong>incorrecte</strong>. Les propriétés du produit ne doivent pas être accessible directement. Backtrace: require('wp-blog-header.php'), require_once('wp-includes/template-loader.php'), include('/themes/oceanwp/page.php'), get_template_part, locate_template, load_template, require('/themes/oceanwp/partials/page/layout.php'), get_template_part, locate_template, load_template, require('/themes/oceanwp/partials/page/article.php'), the_content, apply_filters('the_content'), WP_Hook->apply_filters, Elementor\Frontend->apply_builder_in_content, Elementor\Frontend->get_builder_content, Elementor\Core\Base\Document->print_elements_with_wrapper, Elementor\Core\Base\Document->print_elements, Elementor\Element_Base->print_element, Elementor\Element_Base->print_content, Elementor\Element_Base->print_element, Elementor\Element_Base->print_content, Elementor\Element_Base->print_element, Elementor\Widget_Base->print_content, Elementor\Widget_Base->render_content, Elementor\Co in /home/uabezuwx/uvpr.fr/wp-includes/functions.php on line 5865
[14-Apr-2023 04:58:34 UTC] PHP Fatal error:  Allowed memory size of 536870912 bytes exhausted (tried to allocate 182154176 bytes) in /home/uabezuwx/uvpr.fr/wp-includes/Requests/src/Transport/Curl.php on line 481
[14-Apr-2023 04:59:01 UTC] PHP Fatal error:  Allowed memory size of 536870912 bytes exhausted (tried to allocate 182153704 bytes) in /home/uabezuwx/uvpr.fr/wp-includes/Requests/src/Requests.php on line 740
[14-Apr-2023 04:59:07 UTC] PHP Fatal error:  Allowed memory size of 536870912 bytes exhausted (tried to allocate 182153704 bytes) in /home/uabezuwx/uvpr.fr/wp-includes/Requests/src/Requests.php on line 740
[14-Apr-2023 05:02:25 UTC] PHP Fatal error:  Allowed memory size of 536870912 bytes exhausted (tried to allocate 182154176 bytes) in /home/uabezuwx/uvpr.fr/wp-includes/Requests/src/Transport/Curl.php on line 481
[14-Apr-2023 05:02:43 UTC] PHP Fatal error:  Allowed memory size of 536870912 bytes exhausted (tried to allocate 182153704 bytes) in /home/uabezuwx/uvpr.fr/wp-includes/Requests/src/Requests.php on line 740

Hello @xue28 ,
thanks for your quick answer.

However did you really go through the thread I mentioned ?

The issue seems to be the same, even though the person was using Loco Translate. But Loco translate’s developer clearly stated it was a WooCommerce related issue and not a translation plugin related issue:

Tim W (@timwhitlock)
2 years, 11 months ago
The setting of language is a function of WordPress, not of my plugin.

What you describe sounds like a question for WooCommerce.

See answer in the original thread

and

Tim W (@timwhitlock)
2 years, 11 months ago
Loco Translate does not control, or interfere with the language setting returned from get_locale or get_user_locale.

It stands to reason that if you’re logged into the admin area, translations according to the current user setting would be used. WooCommerce would have to override this to send a customer an email in their language while someone else is logged in. Such a function has nothing to do with my plugin which simply saves MO files to disk.

See answer in the original thread

Everyone was still complaining they were facing the issue but the support people stopped answering.

So it would be great not to be rerouted to another support in the blink of an eye when issues are not coming from them ??

Looking forward to reading you.

Thanks I’ll look into that !

For your information, I happened to discover that having this plugin installed (free version) solved the problem for me WooCommerce Product Video Gallery

Hello @vimeodev
I have the same issue on a website built with WP Baker and Vigor theme.

Do you have any idea when this issue will be fixed so I can use your plugin ?

All the best !

Hey, I’ll ask my client about that.

The debug log has always been enabled, here is the last one:

[11/16/2021 04:18:47 PM] - Payment processing started.
[11/16/2021 04:18:47 PM] - Original $_POST data: {"asp_product_id":"307","asp_amount":"42,40","asp_stripeCustomFieldName":"dossier N\u00b0 (voir num\u00e9ro offre de prix figurant en haut de votre devis)","asp_stripeCustomField":"91392","asp_billing_name":"MME XXXXXX ","asp_email":"[email protected]","asp_payment_intent":"pi_3JwUMoLuHbSxFgQn0wMCmew9","asp_btn_uniq_id":"","asp_process_ipn":"1","asp_is_live":"1","asp_thankyou_page_url":""}
[11/16/2021 04:18:47 PM] - Got product ID: 307
[11/16/2021 04:18:47 PM] - Firing asp_ng_process_ipn_product_item_override filter.
[11/16/2021 04:18:47 PM] - Firing asp_ng_process_ipn_payment_data_item_override filter.
[11/16/2021 04:18:47 PM] - The transaction ID of this notification is: ch_3JwUMoLuHbSxFgQn0oRZNIQk
[11/16/2021 04:18:47 PM] - Constructing checkout result and order data.
[11/16/2021 04:18:47 PM] - Firing asp_ng_payment_completed filter.
[11/16/2021 04:18:47 PM] - Firing asp_ng_handle_metadata filter.
[11/16/2021 04:18:47 PM] - Updating payment metadata.
[11/16/2021 04:18:47 PM] - Firing asp_ng_payment_completed_update_pi filter.
[11/16/2021 04:18:47 PM] - Updating payment intent data.
[11/16/2021 04:18:48 PM] - Firing asp_stripe_payment_completed action.
[11/16/2021 04:18:48 PM] - Notification email sent to buyer: [email protected], from email address used: XXXXXX <[email protected]>
[11/16/2021 04:18:49 PM] - Notification email sent to seller: [email protected], [email protected], from email address used: XXXXXX <[email protected]>
[11/16/2021 04:18:49 PM] - Payment has been processed successfully.
[11/16/2021 04:18:49 PM] - Redirecting to results page "https://www.atlanmac.fr/stripe-checkout-result/"

[11/17/2021 03:01:07 PM] - Saved form data: {"amount":"435,03","stripeCustomFieldName":"dossier N\u00b0 (voir num\u00e9ro offre de prix figurant en haut de votre devis)","stripeCustomField":"2111048004","billing_name":"XXXXXX XXXXXX","email":"[email protected]","payment_intent":"","btn_uniq_id":"","product_id":"307","process_ipn":"1","is_live":"1","thankyou_page_url":""}
[11/17/2021 03:01:43 PM] - Payment processing started.
[11/17/2021 03:01:43 PM] - Custom $_POST data: {"asp_amount":"435,03","asp_stripeCustomFieldName":"dossier N\u00b0 (voir num\u00e9ro offre de prix figurant en haut de votre devis)","asp_stripeCustomField":"2111048004","asp_billing_name":"Bouvet Emilie","asp_email":"[email protected]","asp_payment_intent":"pi_3JwpdCLuHbSxFgQn0OhNI7hB","asp_btn_uniq_id":"","asp_product_id":"307","asp_is_live":"1","asp_thankyou_page_url":""}
[11/17/2021 03:01:43 PM] - Got product ID: 307
[11/17/2021 03:01:43 PM] - Firing asp_ng_process_ipn_product_item_override filter.
[11/17/2021 03:01:43 PM] - FAILURE: You cannot confirm this PaymentIntent because it's missing a payment method. You can either update the PaymentIntent with a payment method and then confirm it again, or confirm it again directly with a payment method.
[11/17/2021 03:01:43 PM] - Error email sent to [email protected], from email address used: [email protected]
[11/17/2021 03:01:43 PM] - Redirecting to results page "https://www.atlanmac.fr/stripe-checkout-result/"

Hey @alexanderfoxc ,
sorry for the late answer.

I tried that and my client got back to me today reporting me a new error. Not from the same customer that had issues paying and which was my reason to open this thread but another customer that seems to experience the same issue.

Two other payments from two other customers went through without problem after I changed the settings. This one having an issue is the 3rd one after I changed the settings.

This time, according to Stripe dashboard it does seem to be a 3D secure issue. But for the previous issue for the other customer, it wasn’t mentionned there was a 3D secure issue on Stripe dashboard.

See log and screenshot below.
Thanks !

https://ibb.co/6Rs4nm6

état
400 ERR
ID
req_3jH2fqFAgUq7Mn
Date et heure
17/11/2021 16:01:43
Adresse IP
HIDDEN
Version de l'API
2020-03-02
Source
Stripe/v1 PhpBindings/7.32.1 Stripe Payments/2.0.51 (https://www.ads-software.com/plugins/stripe-payments/)
Idempotence
Clé — HIDEN

payment_intent_unexpected_state
You cannot confirm this PaymentIntent because it's missing a payment method. You can either update the PaymentIntent with a payment method and then confirm it again, or confirm it again directly with a payment method.

Corps de la réponse
{
  "error": {
    "code": "payment_intent_unexpected_state",
    "doc_url": "https://stripe.com/docs/error-codes/payment-intent-unexpected-state",
    "message": "You cannot confirm this PaymentIntent because it's missing a payment method. You can either update the PaymentIntent with a payment method and then confirm it again, or confirm it again directly with a payment method.",
    "payment_intent": {
      "id": "pi_3JwpdCLuHbSxFgQn0OhNI7hB",
      "object": "payment_intent",
      "amount": 43503,
      "amount_capturable": 0,
      "amount_received": 0,
      "application": null,
      "application_fee_amount": null,
      "canceled_at": null,
      "cancellation_reason": null,
      "capture_method": "automatic",
      "charges": {
        "object": "list",
        "data": [
        ],
        "has_more": false,
        "total_count": 0,
        "url": "/v1/charges?payment_intent=pi_3JwpdCLuHbSxFgQn0OhNI7hB"
      },
      "client_secret": "HIDDEN",
      "confirmation_method": "manual",
      "created": 1637161262,
      "currency": "eur",
      "customer": null,
      "description": "Je paye ma commande",
      "invoice": null,
      "last_payment_error": {
        "code": "payment_intent_authentication_failure",
        "doc_url": "https://stripe.com/docs/error-codes/payment-intent-authentication-failure",
        "message": "The provided PaymentMethod has failed authentication. You can provide payment_method_data or a new PaymentMethod to attempt to fulfill this PaymentIntent again.",
        "payment_method": {
          "id": "pm_1JwpdFLuHbSxFgQni4Qw2sJW",
          "object": "payment_method",
          "billing_details": {
            "address": {
              "city": null,
              "country": null,
              "line1": null,
              "line2": null,
              "postal_code": null,
              "state": null
            },
            "email": "HIDDEN",
            "name": "HIDDEN,
            "phone": null
          },
          "card": {
            "brand": "mastercard",
            "checks": {
              "address_line1_check": null,
              "address_postal_code_check": null,
              "cvc_check": "pass"
            },
            "country": "FR",
            "exp_month": HIDDEN,
            "exp_year": HIDDEN,
            "fingerprint": "HIDDEN",
            "funding": "credit",
            "generated_from": null,
            "last4": "HIDDEN",
            "networks": {
              "available": [
                "cartes_bancaires",
                "mastercard"
              ],
              "preferred": null
            },
            "three_d_secure_usage": {
              "supported": true
            },
            "wallet": null
          },
          "created": 1637161265,
          "customer": null,
          "livemode": true,
          "metadata": {
          },
          "type": "card"
        },
        "type": "invalid_request_error"
      },
      "livemode": true,
      "metadata": {
        "Product Name": "Je paye ma commande",
        "Product ID": "307"
      },
      "next_action": null,
      "on_behalf_of": null,
      "payment_method": null,
      "payment_method_options": {
        "card": {
          "installments": null,
          "network": null,
          "request_three_d_secure": "automatic"
        }
      },
      "payment_method_types": [
        "card"
      ],
      "receipt_email": "HIDDEN,
      "review": null,
      "setup_future_usage": null,
      "shipping": null,
      "source": null,
      "statement_descriptor": null,
      "statement_descriptor_suffix": null,
      "status": "requires_payment_method",
      "transfer_data": null,
      "transfer_group": null
    },
    "type": "invalid_request_error"
  }
}

• This reply was modified 3 years ago by alexis888.

thank you !

Hey @alexanderfoxc , thanks for the super quick answer !

1 – not only with this customer, it’s happened in the past too according to Stripe’s log but it seems my client didn’t feel the need to let me know the previous times. As far as I can go back through log history it seems this particular error message showed up only two other times, both on octobre 28 2021.

2 – It was 2.0.50 when the problem occured. After my client emailed me I updated the plugin but since I didn’t see any mention of bug fixes in the changelog I figured asking my client to ask his client to try again was maybe useless.

Thanks !

Nice, i’ll keep an eye on that !

Hello @abhikr781 ,
any news about this issue ?

Looking forward to hearing from you
Thanks !

@abhikr781 ,
great thanks.
Looking forward to hearing from you !

Yup I Know admin has the management capabilities, my question “any other options” was if you had any other options to allow Editor / Shop manager to have the same management capabilities, other than using a role editor plugin ??

Hello @keleigh824,
any other options ?

thanks