Alexis Pandaan

Hi @zailushang! Thanks for letting us know. Upon checking the linked page, we found out that something in your current theme’s CSS is preventing the display of the images at their proper size. To fix this, you may add the following snippet to your custom CSS:

.ub_review_image {
    overflow: unset;
}

Please let us know how it goes.

Hi @dtrwebdev! Thanks for letting us know. While we’re unable to recreate the error on our end, we’re now working on a fix to deal specifically with the error message you encountered. We’ll let you know when it becomes available.

Hi @yogendrarai! The “Collapsed” switch for the Content Toggle works fine at the frontend during our tests. A panel being rendered in its Collapsed state at the editor is not a guarantee of it being initially collapsed at the frontend unless the its setting is set at “Collapsed”. Have you checked the preview to confirm if the switch worked?

Hi @manugs8888! We’ve released a new version of the plugin that includes a fix for this issue. Please update to the latest version and let us know how it goes.

Hi @rulle91! Thanks for letting us know. We’ve received reports of similar issues while the Gutenberg plugin is active, and we’ve made a fix for it, which seems to work with both the Gutenberg plugin and the latest WordPress version. We’ll let you know when it becomes available.

Hi @andrmcal! Here’s a custom CSS snippet you could use for making the numbered box grow on hover:

.ub-number-panel{
	transition: all 0.3s linear;
}

.ub-number-panel:hover{
	transform: scale(2);
}

You can adjust the values of the transform scale and animation duration to fit your use case.

Please let us know it goes.

Hi @andrmcal! None of the modes available within the styled box can be turned into a massive link. Adding a hover effect for them might be possible through custom CSS, though. If the hover effect could work without a link for your use case, what styled box mode are you using, and what kind of hover effect do you want for it?

Hi @jtsbrown70! We don’t yet have the option to change the font of the button text. It’s something we may consider for a future version of the plugin, though.

For now, you can use custom CSS to make our button block use another font. Please share a link to the custom font here so that we’d be able to assist you.

Hi @archie_n! We currently don’t have support for loading localization files. However, it’s something we’re hoping to fix in a future version of the plugin. We’ll let you know when the fix becomes available.

Hi @mpotter21! Do you have access to the e-mail address used as the site admin e-mail? A more detailed error message is usually sent to the e-mail address provided during the site setup.

If not, you can try adding the following to your wp-config.php file:

  define( 'WP_DEBUG', true );
  define( 'WP_DEBUG_LOG', true );

Afterwards, you can do the steps you initially took leading to the error, then look for the debug.log file within the wp-content folder of your current WordPress installation. Switching to Twenty Twenty-two, Twenty Twenty-one, or any other built-in WordPress theme would help, just to rule out theme issues as the cause.

Either way, if you find errors related to Ultimate Blocks there, you can paste them here.

Hi @manugs8888! Thanks for letting us know about your issue with the review block. We’re able to recreate it on our end and we’re now working on a fix. We’ll let you know when the fix becomes available.

Hi @testbewertungen! Thanks for letting us know. Upon further inspection, we noticed that your current theme is causing the misalignment you’re seeing in our content toggle block. To override it, you can add the following code snippet to your custom CSS:

.wp-block-ub-content-toggle-accordion .wp-block-ub-content-toggle-accordion-title-wrap .wp-block-ub-content-toggle-accordion-toggle-wrap {
    margin-top: 0;
}

Please let us know how it goes.

Hi @mpotter21! How did you set up the Redirection plugin? Simply installing and activating it doesn’t trigger errors on our end. Have you checked if the error still persists after deactivating Ultimate Blocks? If not, please share the error messages you received, the setup of the pages involved, and the configuration of the redirects that involve those pages.

Hi @jwrhodes2008! We’re unable to recreate your issue with the content toggle so far. Have you checked the browser’s console (usually accessible by pressing F12 on your keyboard) if anything comes up? Sometimes, errors would generate error messages there but not prevent the rest of the block from working.

Hi @phungmylinh! Upon checking the page, we noticed that the scripts that handle the frontend behavior of the image slider block didn’t load at all. Scripts for our table of contents block, on the other hand, are being loaded.

We noticed that you’re using a caching plugin, so please try turning it off to see if it prevents the proper loading of some files from our plugin. If it does, then check the caching plugin’s settings for anything that might interfere with the loading process. Otherwise, please make sure that the swiper-bundle.js and front.build.js files exist within the src/blocks/image-slider folder. You can get fresh copies of those files from within the plugin’s zip file if for whatever reason they disappeared in your installation.

Please let us know how it goes.