Alexander Kovalev

Hi,
In the evening there are peak loads on the server, mainly more heavily loaded by larger multisite networks. We are working on limiting and balancing the load.

You can find another free solution, we do not insist on using our plugin.

Я прошу прощения, за проблемы с плагином и поддержкой. Можете связаться со мной лично через телеграм @alex_kovalevv, чтобы решить все проблемы связанные с плагином. До сих пор не нашел письма от вас, но скорее всего это связано с перебоем в работе серверов. Сейчас мы готовим обновление, по улучшению работы северов и плагина. Если вы покупали лицензию на год, мы увеличим вам срок действия еще на год в качестве компенсации.

Вы можете отключить оптимизацию миниатюр, если они не используются. Лимит установлен в том количестве, чтобы ресурсов сервера хватало на всех и он не падал.

1 токен равен одной оптимизации картинки, по мимо основного изображения оптимизируются превью этого изображения, а их может быть 3-5, итого в среднем может 6 токенов расходоваться за оптимизацию.

The problem has been fixed, there were temporary problems with the server

The main function of this plugin is to hide notifications, this function is completely free. We see nothing wrong with getting extra finances to maintain the plugin. How often do you do work for free? It’s hard to understand.

@resmushit

The plugin description stated that the free server uses the resmush.it infrastructure, and we had agreements with the previous owners of the service.

We also did not refuse to pay you a monthly fee, since you became the new owners of the resmush.it service. However, you regularly increase the cost of the server, although the number of requests to your servers only decreases.

We paid you for using the server until January 9, after our refusal, you sharply limited access, not taking into account that we had not yet had time to deploy a new server.

Your goal was to harm Robin users, it was not very friendly, despite the fact that we complied with our agreements with you.

And in order to spend the New Year holidays with my family, I worked on solving the problems with the servers. Bravo ShortPixel, an excellent solution to get rid of competitors!

Since version 1.8.3, your server is no longer in use.

We have fixed this issue in new versions, sorry for the inconvenience!

Sorry for the delay in response, the plugin re-optimizes only images that were optimized with an error before. This happens because some images could not be optimized for some reason, the plugin tries to optimize them again.

We have added a new server Free Server 2, it uses other compression algorithms. Try to optimize the images with errors again. If this does not help, let us know, we will analyze in detail why the images are not optimized.

Sorry for the delay in response, the plugin re-optimizes only images that were optimized with an error before. This happens because some images could not be optimized for some reason, the plugin tries to optimize them again.

We are regularly working on the problem with the servers. Unfortunately, Server 1 is no longer available for use, we are replacing it with an alternative. Server 2 was introduced as an alternative, it is stable and fast. At the moment there is a limit of 300 optimizations per day, but we will increase this limit, now we are testing the server for fault tolerance. The plugin is developing and this is only a temporary problem that suddenly appeared.

Hi,

This issue has been fixed in the new version.

Hi,

We apologize that this happened!

We will try to test our plugins better before releasing. We have released patch 1.7.2, which fixes the issue. Please try the new version.

@sas717 Try release 2.2.9

@sas717 What error do you see?