alexschneider_ru

Another problem of your widget is uncorrect display of a checkbox. e.g. https://c2n.me/4lCPj7C.jpg

Hello again,
I examined the page code in Elementor editing mode and in the final version and found that the following style sheets do not load in editing mode:

<link rel='stylesheet' id='gform_basic-css' href='/wp-content/plugins/gravityforms/assets/css/dist/basic.min.css' />
<link rel='stylesheet' id='gform_theme-css' href='/wp-content/plugins/gravityforms/assets/css/dist/theme.min.css' />

while they are present in the code of the final page. It is these two css files that are responsible for the layout of the form (the mutual arrangement of fields). I suppose this is a bug in your widget. If I add these styles to the page (for example, using the ‘html’ widget), the form starts to display correctly.

P.S. These style sheets are valid if the ‘GF 2.5’ theme is selected in the Gravity Forms settings. If one uses the ‘Orbital’ theme, then they need other files, namely:

<link rel='stylesheet' href='/wp-content/plugins/gravityforms/assets/css/dist/gravity-forms-theme-framework.min.css' />
<link rel='stylesheet' href='/wp-content/plugins/gravityforms/assets/css/dist/gravity-forms-theme-foundation.min.css' />

• This reply was modified 1 month, 1 week ago by alexschneider_ru.

Yes, when I disabled the “Inline Font Icons” option, the editor panel started loading.

Thanks.

Hi,

1. I have now switched to the Hello Elementor theme, same situation – editor is not loaded: https://c2n.me/4lmAkjQ.jpg
2. I switched off ALL the plugins besides Elementor.
3. My site is https://id.sahas.ru . The layout is broken because all the plugins and original theme are switched off.

Hi,

here is my settings (sorry for russian, I hope it is evident):
files: https://c2n.me/4lkiVzQ.jpg
media: https://c2n.me/4lkiXAG.jpg
preload: https://c2n.me/4lkiXQ2.jpg

I do not use CDN.

Thanks for an answer. Seems everything is ok now, the error disappeared.

Great, can’t wait ??

Hi,

this is my report https://quickforget.com/s/02e62bba0fd2710b71e51e0e8503970c4fbbbdf89a1139a6

Or it is one payment gateway overall??

The essence of the problem lies precisely in the fact that the customer pays, but the order is not created. I have single payment gateway on my site, so naturally the problem arises when choosing this gateway.

Hello,
thank you for your answer.

I followed all the preliminary steps recommended by your support team before requesting help. On the same day that I posted this post, I created a test version of the site, submitted a support request via the contact form on your site, and sent my site access details.

I can assume that the attached protocol of the errors that occurs when trying to export the list of applications simplifies the problem considerably.

As you probably understand, the inability to export form submissions is a serious problem and needs to be addressed as quickly as possible. I hope for your understanding.

As of this moment, I have not received any response from the support. I am looking forward to it.

• This reply was modified 11 months, 3 weeks ago by alexschneider_ru.
• This reply was modified 11 months, 3 weeks ago by alexschneider_ru.

When trying to export, for example, the last two submissions ( https://c2n.me/4jQFVKg.png ), the export occurs, but the resulting file contains only the field names, not the content of the submissions ( https://c2n.me/4jQFZnh.png ).

After I enabled ‘legacy mode’ to display submissions and tried to export a single submission from the list using the context menu command ( https://c2n.me/4jQGnuz.png ), the site displayed a WordPress error.
Here is the text of the error notification email:

Ошибка с типом E_ERROR возникла на строке 608 файла /var/www/хххххх/wp-content/plugins/ninja-forms/includes/Helper.php. Сообщение об ошибке: Uncaught TypeError: Return value of WPN_Helper::maybe_escape_csv_column() must be of the type string, array returned in /var/www/хххххх/wp-content/plugins/ninja-forms/includes/Helper.php:608
Stack trace:
#0 /var/www/xxxxxx/wp-content/plugins/ninja-forms/includes/Fields/Textbox.php(41): WPN_Helper::maybe_escape_csv_column()
#1 /var/www/xxxxxx/wp-includes/class-wp-hook.php(324): NF_Fields_Textbox->filter_csv_value()
#2 /var/www/xxxxxx/wp-includes/plugin.php(205): WP_Hook->apply_filters()
#3 /var/www/xxxxxx/wp-content/plugins/ninja-forms/includes/Database/Models/Submission.php(545): apply_filters()
#4 /var/www/xxxxxx/wp-content/plugins/ninja-forms/includes/Abstracts/ModelFactory.php(520): NF_Database_Models_Submission::export()
#5 /var/www/xxxxxx/wp-content/plugins/ninja-forms/includes/Admin/Menus/Submissions.php(444): NF_Abstracts_ModelFactory->export_subs()
#6 /var/www/xxxxxx/wp-includes/class-wp-hook.php(324): NF_Admin_Menus_Submissions->export_listen()
#7 /var/www/xxxxxx/wp-includes/class-w

• This reply was modified 12 months ago by alexschneider_ru.

Same problem with the other similar plugin. Same website/hosting), so probably Russian hosting is the reason: https://www.ads-software.com/support/topic/php-error-in-chatbot/

I am using AI Engine v1.9.99.

Here is my settings:

• https://c2n.me/4jM875Q.png
• https://c2n.me/4jM89CE.png

I tried to change the model but the error remained the same.

The error in php error log is:

[17-Nov-2023 09:00:14 UTC] PHP Warning: Trying to access array offset on value of type null in /*********/public_html/wp-content/plugins/ai-engine/classes/engines/openai.php on line 478
[17-Nov-2023 09:00:14 UTC]
[17-Nov-2023 09:00:14 UTC] Got an unexpected response from OpenAI. Check your PHP Error Logs.

In this case, please explain me how it is a valid syntax.

• This reply was modified 1 year, 3 months ago by alexschneider_ru.

Thanks for help, @mohammedeisa. I will definitely try it. Before this I have changed this line to

define('WP_REDIS_DISABLED', true) 

but have not thought to delete or comment all the directives of Redis Cache.