alextech

Thanks wflandon! Actually what worked was Whitelisting MyRepono’s IP on 3 places – one on the Wordfence Firewall page and twice on the Options page.
It seemed like all 3 were necessary.

Will do. Thanks!

Thanks for taking the time to address this. I earlier added the whitelist ip but it didn’t seem to make a difference. The one thing that clearly made a difference was this .php file which I got from MyRepono and added to the folder containing the MyRepono API:

<?PHP

$api_myrepono_https = “0”;
// Connections use HTTPS protocol (1 = Yes, 2 = Critical Only, 0 = No).

$api_force_curl = “1”;
// Force usage of CURL extension if allow_url_fopen not ‘on’.

If it helps, originally line 6 had a “0” and that did not work – but changing it to “1” made it work. I have no idea what any of that code means, maybe it can tell you something about the problem.

I tested this by staring a restore session and when the “Restoration Failed” messages started appearing, I used ftp to up-load it and there were no more failed messages. Then, when everything else was restored, I could restore the previously failed files.

So…for the moment I’m OK – if a restoration fails, I’ll use ftp to back up the files and MyRepono to restore the database. In a pinch I can manually upload the database, but it’s very time consuming.

I guess that’s true.

I couldn’t find any error logs on any of the sites – the field’s were completely blank.

This is what MyRepono had to say: Your restoration for ‘marjoriebarstow.com’ began correctly but it appears the connections to your API began to fail, this may have occurred if your hosting provider is using a firewall which has blocked the connections due to what they consider to be an excessive number of connections

They suggested whitelisting their IP.

The people at my hosting company said they had lots of customers with back-up services (Back-up Buddy was one) having trouble with the WordFence firewall and suggested disabling the firewall before restoring and temporarily changing the .htaccess name

Right now, restoring the data bases seems to work and so I plan on just doing a manual ftp upload of the files and using MyRepono just for the databases.

I do wonder if there is anything Wordfence is doing to address the basic problem.

Was also told to install a .php file in the folder with the MyRepono API:

<?PHP

$api_myrepono_https = “0”;
// Connections use HTTPS protocol (1 = Yes, 2 = Critical Only, 0 = No).

$api_force_curl = “1”;
// Force usage of CURL extension if allow_url_fopen not ‘on’.

Seems to work on some sites, but not others.

?>

I didn’t try disabling the plug-in – just the firewall, which didn’t help.

I’ll try the whole plug-in, but if the site is completely down and has to be restored, I wouldn’t be able to do that I think.

I’ve had the same problem with MyRepono restoraton – all database tries now come back with an error message. I’ve tried disabling the firewall, but that doesn’t help. Plus I couldn’t disable the firewall on a site that’s totally down. And I don’t see any way to delete the firewall short of deleting the entire plug-in.

Surely WordFence can come up with a solution to this problem – a lot of people use external back-up programs.