alexwrld

Yes, testing was done on localhost and two developers concluded that it was timthumb that caused the trouble..We asked them to fix it; one failed and the other one succeeded…He said he was going to find an alternative..but he could not…Now the whole theme looks so messed up (except for individual posts)
We have the backup of the theme but restoring is again bringing us to where we were..the website fails to load.

Existing one is loading so fast (if you can check) but Mousumi’s hardwork is gone..it is no more attractive.

The WP developer replaced timthumb.php with some code and the website started loading fast. But the what worst happened that the theme’s layout is completely gone. If you visit the front page of the blog you’ll find uneven images and some categories aren’t showing images at all….I extended his work hour thinking he’d be able to find an alternative but he gave up…Now I have no idea how and where to move from here ??

Nothing worked so I hired a developer. He says that the problem was due to timthumb.php and deleted it from the directory. Now the website looks ugly..all the pics are gone..and he is yet to find the solution.

On the same note, can you have a look into the following .htaccess file and tell me if something’s wrong here. Since the website is almost dead by now, we have deleted W3Total cache and 8 other plugins:

# USE FCGI
AddHandler fcgid-script .php

# BEGIN W3TC Browser Cache
<IfModule mod_mime.c>
    AddType text/css .css
    AddType application/x-javascript .js
    AddType text/x-component .htc
    AddType text/html .html .htm
    AddType text/richtext .rtf .rtx
    AddType image/svg+xml .svg .svgz
    AddType text/plain .txt
    AddType text/xsd .xsd
    AddType text/xsl .xsl
    AddType text/xml .xml
    AddType video/asf .asf .asx .wax .wmv .wmx
    AddType video/avi .avi
    AddType image/bmp .bmp
    AddType application/java .class
    AddType video/divx .divx
    AddType application/msword .doc .docx
    AddType application/vnd.ms-fontobject .eot
    AddType application/x-msdownload .exe
    AddType image/gif .gif
    AddType application/x-gzip .gz .gzip
    AddType image/x-icon .ico
    AddType image/jpeg .jpg .jpeg .jpe
    AddType application/vnd.ms-access .mdb
    AddType audio/midi .mid .midi
    AddType video/quicktime .mov .qt
    AddType audio/mpeg .mp3 .m4a
    AddType video/mp4 .mp4 .m4v
    AddType video/mpeg .mpeg .mpg .mpe
    AddType application/vnd.ms-project .mpp
    AddType application/x-font-otf .otf
    AddType application/vnd.oasis.opendocument.database .odb
    AddType application/vnd.oasis.opendocument.chart .odc
    AddType application/vnd.oasis.opendocument.formula .odf
    AddType application/vnd.oasis.opendocument.graphics .odg
    AddType application/vnd.oasis.opendocument.presentation .odp
    AddType application/vnd.oasis.opendocument.spreadsheet .ods
    AddType application/vnd.oasis.opendocument.text .odt
    AddType audio/ogg .ogg
    AddType application/pdf .pdf
    AddType image/png .png
    AddType application/vnd.ms-powerpoint .pot .pps .ppt .pptx
    AddType audio/x-realaudio .ra .ram
    AddType application/x-shockwave-flash .swf
    AddType application/x-tar .tar
    AddType image/tiff .tif .tiff
    AddType application/x-font-ttf .ttf .ttc
    AddType audio/wav .wav
    AddType audio/wma .wma
    AddType application/vnd.ms-write .wri
    AddType application/vnd.ms-excel .xla .xls .xlsx .xlt .xlw
    AddType application/zip .zip
</IfModule>
<IfModule mod_expires.c>
    ExpiresActive On
    ExpiresByType text/css A604800
    ExpiresByType application/x-javascript A604800
    ExpiresByType text/x-component A604800
    ExpiresByType text/html A3600
    ExpiresByType text/richtext A3600
    ExpiresByType image/svg+xml A3600
    ExpiresByType text/plain A3600
    ExpiresByType text/xsd A3600
    ExpiresByType text/xsl A3600
    ExpiresByType text/xml A3600
    ExpiresByType video/asf A31536000
    ExpiresByType video/avi A31536000
    ExpiresByType image/bmp A31536000
    ExpiresByType application/java A31536000
    ExpiresByType video/divx A31536000
    ExpiresByType application/msword A31536000
    ExpiresByType application/vnd.ms-fontobject A31536000
    ExpiresByType application/x-msdownload A31536000
    ExpiresByType image/gif A31536000
    ExpiresByType application/x-gzip A31536000
    ExpiresByType image/x-icon A31536000
    ExpiresByType image/jpeg A31536000
    ExpiresByType application/vnd.ms-access A31536000
    ExpiresByType audio/midi A31536000
    ExpiresByType video/quicktime A31536000
    ExpiresByType audio/mpeg A31536000
    ExpiresByType video/mp4 A31536000
    ExpiresByType video/mpeg A31536000
    ExpiresByType application/vnd.ms-project A31536000
    ExpiresByType application/x-font-otf A31536000
    ExpiresByType application/vnd.oasis.opendocument.database A31536000
    ExpiresByType application/vnd.oasis.opendocument.chart A31536000
    ExpiresByType application/vnd.oasis.opendocument.formula A31536000
    ExpiresByType application/vnd.oasis.opendocument.graphics A31536000
    ExpiresByType application/vnd.oasis.opendocument.presentation A31536000
    ExpiresByType application/vnd.oasis.opendocument.spreadsheet A31536000
    ExpiresByType application/vnd.oasis.opendocument.text A31536000
    ExpiresByType audio/ogg A31536000
    ExpiresByType application/pdf A31536000
    ExpiresByType image/png A31536000
    ExpiresByType application/vnd.ms-powerpoint A31536000
    ExpiresByType audio/x-realaudio A31536000
    ExpiresByType image/svg+xml A31536000
    ExpiresByType application/x-shockwave-flash A31536000
    ExpiresByType application/x-tar A31536000
    ExpiresByType image/tiff A31536000
    ExpiresByType application/x-font-ttf A31536000
    ExpiresByType audio/wav A31536000
    ExpiresByType audio/wma A31536000
    ExpiresByType application/vnd.ms-write A31536000
    ExpiresByType application/vnd.ms-excel A31536000
    ExpiresByType application/zip A31536000
</IfModule>
<IfModule mod_deflate.c>
    <IfModule mod_setenvif.c>
        BrowserMatch ^Mozilla/4 gzip-only-text/html
        BrowserMatch ^Mozilla/4\.0[678] no-gzip
        BrowserMatch \bMSIE !no-gzip !gzip-only-text/html
        BrowserMatch \bMSI[E] !no-gzip !gzip-only-text/html
    </IfModule>
    <IfModule mod_headers.c>
        Header append Vary User-Agent env=!dont-vary
    </IfModule>
    <IfModule mod_filter.c>
        AddOutputFilterByType DEFLATE text/css application/x-javascript text/x-component text/html text/richtext image/svg+xml text/plain text/xsd text/xsl text/xml image/x-icon
    </IfModule>
</IfModule>
<FilesMatch "\.(css|js|htc|CSS|JS|HTC)$">
    <IfModule mod_headers.c>
        Header set Pragma "public"
        Header append Cache-Control "public, must-revalidate, proxy-revalidate"
    </IfModule>
    FileETag MTime Size
    <IfModule mod_headers.c>
         Header set X-Powered-By "W3 Total Cache/0.9.2.4"
    </IfModule>
</FilesMatch>
<FilesMatch "\.(html|htm|rtf|rtx|svg|svgz|txt|xsd|xsl|xml|HTML|HTM|RTF|RTX|SVG|SVGZ|TXT|XSD|XSL|XML)$">
    <IfModule mod_headers.c>
        Header set Pragma "public"
        Header append Cache-Control "public, must-revalidate, proxy-revalidate"
    </IfModule>
    FileETag MTime Size
    <IfModule mod_headers.c>
         Header set X-Powered-By "W3 Total Cache/0.9.2.4"
    </IfModule>
</FilesMatch>
<FilesMatch "\.(asf|asx|wax|wmv|wmx|avi|bmp|class|divx|doc|docx|eot|exe|gif|gz|gzip|ico|jpg|jpeg|jpe|mdb|mid|midi|mov|qt|mp3|m4a|mp4|m4v|mpeg|mpg|mpe|mpp|otf|odb|odc|odf|odg|odp|ods|odt|ogg|pdf|png|pot|pps|ppt|pptx|ra|ram|svg|svgz|swf|tar|tif|tiff|ttf|ttc|wav|wma|wri|xla|xls|xlsx|xlt|xlw|zip|ASF|ASX|WAX|WMV|WMX|AVI|BMP|CLASS|DIVX|DOC|DOCX|EOT|EXE|GIF|GZ|GZIP|ICO|JPG|JPEG|JPE|MDB|MID|MIDI|MOV|QT|MP3|M4A|MP4|M4V|MPEG|MPG|MPE|MPP|OTF|ODB|ODC|ODF|ODG|ODP|ODS|ODT|OGG|PDF|PNG|POT|PPS|PPT|PPTX|RA|RAM|SVG|SVGZ|SWF|TAR|TIF|TIFF|TTF|TTC|WAV|WMA|WRI|XLA|XLS|XLSX|XLT|XLW|ZIP)$">
    <IfModule mod_headers.c>
        Header set Pragma "public"
        Header append Cache-Control "public, must-revalidate, proxy-revalidate"
    </IfModule>
    FileETag MTime Size
    <IfModule mod_headers.c>
         Header set X-Powered-By "W3 Total Cache/0.9.2.4"
    </IfModule>
</FilesMatch>
# END W3TC Browser Cache
# BEGIN W3TC Page Cache core
<IfModule mod_rewrite.c>
    RewriteEngine On
    RewriteBase /
    RewriteRule ^(.*\/)?w3tc_rewrite_test$ $1?w3tc_rewrite_test=1 [L]
    RewriteCond %{HTTP:Accept-Encoding} gzip
    RewriteRule .* - [E=W3TC_ENC:_gzip]
    RewriteCond %{REQUEST_METHOD} !=POST
    RewriteCond %{QUERY_STRING} =""
    RewriteCond %{HTTP_HOST} =www.successstories.co.in
    RewriteCond %{REQUEST_URI} \/$ [OR]
    RewriteCond %{REQUEST_URI} (sitemap(_index)?\.xml(\.gz)?|[a-z0-9_\-]+-sitemap([0-9]+)?\.xml(\.gz)?) [NC]
    RewriteCond %{REQUEST_URI} !(\/wp-admin\/|\/xmlrpc.php|\/wp-(app|cron|login|register|mail)\.php|wp-.*\.php|index\.php) [NC,OR]
    RewriteCond %{REQUEST_URI} (wp-comments-popup\.php|wp-links-opml\.php|wp-locations\.php) [NC]
    RewriteCond %{HTTP_COOKIE} !(comment_author|wp-postpass|wordpress_\[a-f0-9\]\+|wordpress_logged_in) [NC]
    RewriteCond %{HTTP_USER_AGENT} !(W3\ Total\ Cache/0\.9\.2\.4) [NC]
    RewriteCond "%{DOCUMENT_ROOT}/wp-content/w3tc/pgcache/%{REQUEST_URI}/_index%{ENV:W3TC_UA}%{ENV:W3TC_REF}%{ENV:W3TC_SSL}.html%{ENV:W3TC_ENC}" -f
    RewriteRule .* "/wp-content/w3tc/pgcache/%{REQUEST_URI}/_index%{ENV:W3TC_UA}%{ENV:W3TC_REF}%{ENV:W3TC_SSL}.html%{ENV:W3TC_ENC}" [L]
    RewriteCond %{REQUEST_METHOD} !=POST
    RewriteCond %{QUERY_STRING} =""
    RewriteCond %{HTTP_HOST} =www.successstories.co.in
    RewriteCond %{REQUEST_URI} \/$ [OR]
    RewriteCond %{REQUEST_URI} (sitemap(_index)?\.xml(\.gz)?|[a-z0-9_\-]+-sitemap([0-9]+)?\.xml(\.gz)?) [NC]
    RewriteCond %{REQUEST_URI} !(\/wp-admin\/|\/xmlrpc.php|\/wp-(app|cron|login|register|mail)\.php|wp-.*\.php|index\.php) [NC,OR]
    RewriteCond %{REQUEST_URI} (wp-comments-popup\.php|wp-links-opml\.php|wp-locations\.php) [NC]
    RewriteCond %{HTTP_COOKIE} !(comment_author|wp-postpass|wordpress_\[a-f0-9\]\+|wordpress_logged_in) [NC]
    RewriteCond %{HTTP_USER_AGENT} !(W3\ Total\ Cache/0\.9\.2\.4) [NC]
    RewriteCond "%{DOCUMENT_ROOT}/wp-content/w3tc/pgcache/%{REQUEST_URI}/_index%{ENV:W3TC_UA}%{ENV:W3TC_REF}%{ENV:W3TC_SSL}.xml%{ENV:W3TC_ENC}" -f
    RewriteRule .* "/wp-content/w3tc/pgcache/%{REQUEST_URI}/_index%{ENV:W3TC_UA}%{ENV:W3TC_REF}%{ENV:W3TC_SSL}.xml%{ENV:W3TC_ENC}" [L]
</IfModule>
# END W3TC Page Cache core
# BEGIN WordPress
<IfModule mod_rewrite.c>
RewriteEngine On
RewriteBase /
RewriteRule ^index\.php$ - [L]
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteRule . /index.php [L]
</IfModule>

# END WordPress

# BEGIN Expire headers
<ifModule mod_expires.c>
ExpiresActive On
ExpiresDefault "access plus 1 seconds"
ExpiresByType image/x-icon "access plus 2592000 seconds"
ExpiresByType image/jpeg "access plus 2592000 seconds"
ExpiresByType image/png "access plus 2592000 seconds"
ExpiresByType image/gif "access plus 2592000 seconds"
ExpiresByType application/x-shockwave-flash "access plus 2592000 seconds"
ExpiresByType text/css "access plus 604800 seconds"
ExpiresByType text/javascript "access plus 216000 seconds"
ExpiresByType application/javascript "access plus 216000 seconds"
ExpiresByType application/x-javascript "access plus 216000 seconds"
ExpiresByType text/html "access plus 600 seconds"
ExpiresByType application/xhtml+xml "access plus 600 seconds"
</ifModule>
# END Expire headers

# BEGIN Cache-Control Headers
<ifModule mod_headers.c>
<filesMatch "\.(ico|jpe?g|png|gif|swf)$">
Header set Cache-Control "max-age=2592000, public"
</filesMatch>
<filesMatch "\.(css)$">
Header set Cache-Control "max-age=604800, public"
</filesMatch>
<filesMatch "\.(js)$">
Header set Cache-Control "max-age=216000, private"
</filesMatch>
<filesMatch "\.(x?html?|php)$">
Header set Cache-Control "max-age=600, private, must-revalidate"
</filesMatch>
</ifModule>
# END Cache-Control Headers

# BEGIN Compress text files
<ifModule mod_deflate.c>
<filesMatch "\.(css|js|x?html?|php)$">
SetOutputFilter DEFLATE
</filesMatch>
</ifModule>
# END Compress text files

We are working on #2. Meanwhile, you can take a look at https://tinypic.com/r/2rhai5u/6 (CPU Throttling Log)
The support guy is saying that we need to fix our PHP and MySQL files.

Thanks very much ??

Working on timthumb but unable to locate php.ini memory_limit

I’m currently chatting with BlueHost support. Here is what he is suggesting: But I’m not getting any hold yet ??

Aaron B.:Its the throttling on your account, anything about ~600 seconds is where problems start, and you are over 34,000 seconds.
(1:12:28am)Aaron B.:Your account is currently being throttled. This generally means there are processes or queries being abusive to the server, and using up a good majority of the servers overall resources. We have information on throttled as well as steps to resolve it here: https://my.bluehost.com/cgi/help/564 If you are unsure how to resolve this, or can’t figure it out, you can also send a ticket into the “CPU Exceede Errors” section here: https://my.bluehost.com/cgi/help/ticket

Another new option that we offer is cloud flare in your cPanel. This is a free and paid service (paid is only necessary if you have an SSL on the domain you are activating it on). This service caches your content on a server that is closer to your intended customer. It also stops processes from starting as the content is already cached with them. In most cases this will drastically cut throttling, or stop it all together.
(1:12:46am)Udhaw Kumar:A developer gave me the following answer:
The real reason for that error will be logged within your sites error log. That error usually occurs due to problem with the servers configuration. PHP may also trigger the error if there is a problem in your script. Bluehost should provide a facility for viewing your logs.
(1:13:35am)Aaron B.:If you log into cPanel, under “logs” there is an “error logs” section, the php section below is what you would want to look at.

Here it is, after loading for a minute, this is what pops up:

500 Server Error
A misconfiguration on the server caused a hiccup. Check the server logs, fix the problem, then try again.

Going to try all your suggestions….dinner time in Delhi (a bit late though)

Thank you for your time!

Thanks for the suggestion cinghaman!

You know just yesterday, the site was loading in about 7-8 seconds in Gtmetrics. It happened soon after Mousumi fixed w3 validator errors and warnings. It lasted for about 3 hours and then got back to the snail’s pace.

By the way, I posted the same thread on W3 Total cache but got no response. Can you guys tell me where to find more info on How to set up browser cache and Minify in the same plugin. Ours is active (except minify) but it doesn’t seem to be giving us any result.

It was developed by Mousumi as a student of web design…So it is her theme that she developed from scratch.

The same very theme kept working fine for over a year. In the month of October, when one of her artciles was featured on BBC, we have over 10,000 people visiting us in 24 hours. I wonder why we did not have any problem then.
Switching to another theme will be a huge task. The blog has over 800 posts.

Yogi,

I have taken BlueHost’s premium hosting account. I had a word with them and they seem to put the blame on us (the theme)

Hi Cinghaman!

If the timthumb are the real pain, then what are the options do we have?