alfonsomellone

Hi Nicolas,

I’ve informed the developers of YITH Request a Quote for WooCommerce Premium about the issue, but so far, they haven’t provided any insights into what might have caused the problem. Their plugin was generating two issues in combination with yours: besides incorrect currency changes on the frontend, the quotes were also displaying incorrect currencies.

After deactivating and reactivating the plugin, everything seems to be working fine again.

If the issue reoccurs or if the YITH team provides me with further details about what happened, I’ll be happy to share them with you.

In the meantime, I really appreciate the support you’ve given me so far.

Hi Nicolas,

I wanted to update you on the issue I was experiencing. It seems that the problem was caused by the YITH Request a Quote for WooCommerce Premium plugin. After deactivating and then reactivating it, the issue appeared to be resolved, as if the conversion and currencies had undergone a reset and realignment. Everything is now working correctly, but I’m not sure if the problem might occur again in the future. We’re still investigating.

If you are aware of any incompatibility between WooCommerce Multilingual & Multicurrency with WPML and YITH Request a Quote for WooCommerce Premium, please let me know.

I truly appreciate your support. Thank you so much!

Hi Nicolas,

There are no differences between the two admin accounts, and I am logging in from the same device, location, and browser.

Since the site is still in development, I can’t share a public link, but I can provide backend access privately if needed.

I tested with the Twenty Twenty-Five theme, and everything works correctly. However, when using the Woodmart theme, the issue occurs. The theme developers claim that the cause is not related to the theme itself but to a plugin with WooCommerce.

Can you let me know how I should proceed to resolve the issue?

Thanks and best regards,

Alfonso

Hi, I followed the guide you suggest (the correct link is this: https://woo.com/document/facebook-for-woocommerce-uninstall-plugin-and-remove-woocommerce-facebook-app/)

Then I redid the entire procedure, but now it won’t let me proceed, it freezes after selecting the page, showing this error:
An error occurred.
This may be due to a technical error and we are working to resolve it.
Try reloading this page.

Hi, thanks for the reply. What about the two technical problems?
– How can I change customers?from “unconfirmed” to “Subscribed”?in the Woocommerce Customers list?
–?How can?I resume sending confirmation emails?to new subscribers to the Newsletter list?

Do I still have to contact them on their website? I’ve already tried without success.

Hi, thanks for your reply.

The field contains only alphanumeric characters and a hyphen.

Precisely it includes a word, a hyphen and some numbers.

So the wc_facebook_external_business_id field is correctly filled.

The problem has not been resolved.

Hi Saif,

Two-factor authentication is already enabled in my Business Manager account and I have already tried to reconnect to Facebook several times.

How should I solve it?

I have the same problem, without updating