algonzalez

No, it still won’t work,
i get the same error.

I didn’t try to deactivate it or even uninstall it and then get it again, cause i’m afraid i will lose all the submissions i got so far.

Is there any way to back that information up?

• This reply was modified 7 years, 1 month ago by algonzalez.

Hi! im having the same issue
i get the csv file with this:
<br />
<b>Warning</b>: mb_convert_encoding(): Unknown encoding &quot utf8mb4&quot in <b>/www/cerrocred.com.ar/htdocs/wp-content/plugins/contact-form-submissions/Admin.php</b> on line <b>481</b><br />

I am using the same plugin in another site, and it works perfectly but in the other site, i get this error.
What can i do?

It worked!!! Thank you!!!

Will do that, thank you!!!