Ali Basheer

Hi @kennchiba ,

Could you please grant me admin access on my email so I can check it for you?

[email protected]

Hi @shaiq-uddin,

I suggest not editing the plugin, instead just use a lower API version.

You can remove the edited plugin and install fresh one again, then use API version lower than 55. Try with 49 and 54 and let me know if this fixes your issue.

We are in the process of publishing new version that contain the line of code that your provider suggested, this will help us cater for newer versions above 55.

I hope this helps.

Best,
Ali

Hi @kennchiba,

This means the merchant details you entered and the password is correct and the plugin was able to communicate with the bank.

The error you are receiving could be for many reasons, but the most common one is having website currency different than Merchant account currency.

I checked your website and found that it is using USD, could you check if your merchant accounts active for USD?

I tried to proceed with the checkout but Could not found the error you mentioned. For me it is redirecting back to the checkout. So maybe you have another issue as well.

For the API I suggest using 49 or 55, try if this has any effect on your case.

Best,
Ali

Hi @dubaimegadeals ,

To migrate from MIGS to MPGS you need to ask your bank to provide new credentials for the MPGS integration.

You will use these credentials on the configuration page of my plugin.

Best,
Ali

Hi @mounirawy,

Yes, this is possible, you can copy paste the plugin as much as you want, but you need to do some edits to the code, so no PHP Fatal errors show up.

I think you just need to change the main class name. But didn’t try it before.

Best,
Ali

Hi @jirehdc,

Yes, American Express supported and tested on a live website. I remember I tested it with API version 49, could you check if the API version affects your results?

Best,
Ali

Hi @thierrydana ,

Yeah please send me access to [email protected] and I will check it for you.

Best,
Ali

Hmmm this is good question @steve211 ,

Could you please check with your bank?

Hi @sup1993 , I didn’t get your request. Please open a new support ticket or contact me at [email protected]

Hi @jincygeorge0001
I can see that your website is using BHD. Is your Merchant ID configured to accept BHD currency? You need to check that with your bank.

Hi @jincygeorge0001 ,

The screenshot you shared (https://prnt.sc/tmi94g) is not an error!

This is the MasterCard emulator to test transactions. Since you are using a test Merchant Account you will see this emulator to be able to test it. Once you go live by using the live Merchant account you will not be seeing it anymore.

For now, to proceed, all that you need to do is to click submit and proceed. Or you can specify different Authentication Result from the dropdown and then hit submit.

Best,
Ali

Hi @jincygeorge0001 ,

The screenshot you shared (https://prnt.sc/tmi94g) is not an error!

This is the MasterCard emulator to test transactions. Since you are using a test Merchant Account you will see this emulator to be able to test it. Once you go live by using the live Merchant account you will not be seeing it anymore.

For now, to proceed, all that you need to do is to click submit and proceed. Or you can specify different Authentication Result from the dropdown and then hit submit.

Best,
Ali

Hi @thierrydana ,

I tested the checkout and I was able to reach the pay-order page which means that the communication between your website and MasterCard is successful. (link, merchant ID, auth pass are correct).

However, there is an error on the pay-order page that is caused due to bad request sent to MasterCard. There could be a lot of reasons for this to happen. Let’s confirm the following:
– The currency used on the website is the same currency active in the Merchant ID (check that with the bank)
– Try to use API version 55 then 49 instead of 56, to make sure that the problem is not caused due to API version incompatibility.

Best,
Ali

This was really helpful. I used Cloudflare page rules and it worked properly.

This is a helpful youtube video on how to use the page rules:

I used something similar to this URL matcher:
*mywebsite.com/wp-content/plugins/onesignal-free-web-push-notifications/sdk_files/OneSignalSDKWorker.js.php*

Thanks @onesignal

Hi @steve211 ,

Unfortunately, we do not have this feature on our plugin. You can use only one Merchant ID.

However, as a workaround, you can install 2 instances of our plugin and use each copy with different Merchant IDs.

To do that you need to rename the plugin folder, plugin main file, plugin class… so that WordPress and PHP allow the existence if this duplicate plugin without any conflict.