alina98

Hi @tiagojoliveira ,

Thanks for coming today.

After checking the page you attached, I could not see an option created by YayExtra, not a button or checkbox etc.

Also, please note that YayExtra options does not have anything to do with the main product prices you set.

Maybe you are missing something or can you give more clearer details about your concern, please?

Regards.

Hi @ulafox ,

Thanks for coming here today.

In a bid to improve the relatively new theme, we would like to discuss further with you to address all the issues together, so we can implement changes in a new update, as we are constantly working to improve the theme.

Please reach our technical team here that:
yaycommerce.com/support

Regards.

Thanks a lot for the great review ??

Hi @arno-kools ,

Thanks for the great reviews ??

I am glad to forward all your suggestions to the Dev unit, and you can also leave a note here too:
https://feedbo.io/board/fastdup/

Regards.

Hi @ridee ,

In this case, you can try to reach our technical support for assistance, please:

yaycommerce.com/support

Regards.

Hi @briandmg ,

Thanks for coming here today.

Unfortunately, your query is not quite clear yet, can you please record a short screencast to show exactly what the issue is on that page?

You can use loom.com for that.

Regards.

Hi @ridee ,

Thanks for coming today.

Please let me check this with our technical team, and I will get back to you as soon as possible.

Regards.

Hi @patibravo ,

Thanks for coming here.

If email is not sending, it usually means that there is an issue with the SMTP setup of the site.

Can you try using YaySMTP please:
https://www.ads-software.com/plugins/yaysmtp/
https://docs.yaycommerce.com/yaysmtp/how-to-set-up-smtps

Let us know if that helps.

Regards.

Hi @malinaboy ,

Thanks for coming today.

I am checking this with my colleague, please anticipate my feedback as soon as possible. Since we are technically out of the office at the moment:

Mon – Fri | 8:30am – 5pm (GMT+7)

Thank you.

Hi?@syntaxerrorno ?,

In this case, please reach our technical team to further debug this for you:

yaycommerce.com/support

Regards.

Hi @neidundr ,

Please reach our technical team to further debug this for you:

ninjateam.org/support

Regards.

Hi @federico81 ,

Thanks for coming today.

Please send a screenshot showing what you described?

Also, give us a link to the page to check for you.

Regards.

Hi @maven1129

Thanks for coming today.

Yes, both features are available in Pro version only:

https://ninjateam.gitbook.io/filebird/features/filebird-library-left-section/how-to-download-folders-and-files

https://ninjateam.gitbook.io/filebird/features/filebird-library-left-section/how-to-upload-folders-and-files

Regards

Hi @mattcass ,

Thanks a lot for bringing this to our attention.

We will review and get back to you with a feedback as soon as possible.

Regards.

Thanks a lot for the awesome review, it gives us a great pleasure to serve and make you happy.

Please be sure to get back to us again if you need anything at any time ??