Albert Juhé Lluveras

Thanks for the details @robword. I have been trying to reproduce the issue with no luck yet. Are you using some Complementary Add-ons for WPSSO?

Thanks for testing WooCommerce Admin @michaldybczak. Could you give us some more information to help us find the source of the issue?

– Which version of WordPress, WooCommerce and WooCommerce Admin have you installed?

– Which browser and version do you use?

In order to get reports show data, you need to run the import tool under Analytics > Settings > Import Historical Data and click Start. You will need your server to automatically run Scheduled Actions. In order to know if they are running, you can go to WooCommerce > Status > Scheduled Actions > Pending and verify there are no import tasks there. If there are, you can run them manually. In order for them to be run automatically, you will need to contact your server provider, since it’s probably an issue with the server setup.

Hi @robword, thanks for testing WooCommerce Admin. Could you give us some more information in order to help us diagnose the issue?

– Which version of WordPress, WooCommerce and WooCommerce Admin have you installed?

– Which browser and version do you use?

– What do you see exactly? Just an empty blank page or is there any error?

Thank you in advance!

Thanks for testing WooCommerce Admin and reporting this issue, @becosfx. We have an open issue regarding this so the team can look into it:

https://github.com/woocommerce/woocommerce-admin/issues/2345

Thank you @aplusdesign!

Hi @netspy, @umakantsharmamwb and @dotcominfo, thanks for testing WooCommerce Admin and reporting your experience. We are currently doing some improvements to the import tool that will make it more reliable and better report issues in the following versions.

In the meanwhile, you can try if importing the data again fixes the issue:

– Go to Analytics > Settings.

– In the period selector make sure you have All selected and Skip previously imported customers and orders is unchecked. Then, click on Start.

That will import all your data again, so it might take a while if your store has a lot of orders and customers.

Also, make sure you don’t have Pending tasks waiting in WooCommerce > Status > Scheduled Actions.

Thanks for the review @aplusdesign. We are currently making some improvements to the import tool which will be available in the next versions. Happy to know it finally imported all your data.

Thanks for your review @vsbnjmn! We are currently doing some improvements to the import tool that will make it more reliable and better report issues in the following versions.

In the meanwhile, you can try if this process fixes your issue:

– Go to Analytics > Settings and click on Delete Previously Imported Data.

– Once it finishes, in the date selector make sure you have All selected and Skip previously imported customers and orders is unchecked. Then, click on Start.

That will import all your data again, so it might take a while if your store has a lot of orders and customers.

Hi @jotaf, thanks for trying WooCommerce Admin and reporting your experience. It sounds like your WP Cron is not running automatically in your store and that’s why jobs are not running and you get a long list of pending tasks in Scheduled Actions.

You can run them manually one by one. To run them automatically, you might need to contact with your server provider since it’s probably a server setup issue.

Hope this helps!

@eclipse16v, @comcart and @borgeolsen, thanks for reporting this issue. I created a bug in GitHub so the team can investigate further what’s going on and start working on a fix:

https://github.com/woocommerce/woocommerce-admin/issues/2336

Hi @harry_lime, thanks for testing WooCommerce Admin. We are doing some improvements to the import tool that will make it more reliable and better report issues in the following versions.

In the meanwhile, you can try if this process fixes your issue:

– Go to Analytics > Settings and click on Delete Previously Imported Data.

– Once it finishes, in the date selector make sure you have All selected and uncheck Skip previously imported customers and orders. Then, click on Start.

That will import all your data again, so it might take a while if your store has a lot of orders and customers.

Hi @joelalexandersson, thanks for testing WooCommerce Admin. This plugin shouldn’t affect the Edit Product page neither the process to upload an image. Could you please share with us the following information in order to better diagnose the bug?

– WordPress, WooCommerce and WooCommerce Admin versions you have installed.

– Other plugins (besides WooCommerce and WooCommerce Admin) you have installed in your store.

– In which step does the upload process fail? Can you select a file from your computer? Does the file appear in /wp-content/uploads/? Any further details you can give us about what you see when it fails will be helpful for us.

Thank you in advance!

Thanks for testing and giving your feedback @standard141. We are not currently planning to add this level of fine-grained options in the date selector, but I created an issue so the team can discuss your suggestion:

https://github.com/woocommerce/woocommerce-admin/issues/2307

Thanks for the feature request johnlewisdesign. It’s not currently planned to show any new box in the screen options of the WordPress Dashboard. However, I opened an issue so the team is aware about this suggestion and can discuss it further:

https://github.com/woocommerce/woocommerce-admin/issues/2298

Thank you for the review johnlewisdesign. Even though your suggestion is not something we have planned for future versions. I opened an issue so the team can consider it in the future:

https://github.com/woocommerce/woocommerce-admin/issues/2298