alkemiko

HI,
thanks for replying!

no fatal-error logs appear in the woocommerce log –

Has this also happened with other payment methods? I can’t tell you because we only have payments with PayPal (I can tell you that the last voucher purchased and successful was on 4/11/2024).

In this order with problems I can add that the customer made a mistake in entering the email recipient of the voucher (he left a character) while the billing email was the same but entered correctly. However, even if you manually edit the email in the voucher panel and then click on send email, nothing happens.

Yes, the plugin is always kept at the latest version like the theme, the WP core and the other plugins

Best regards.

Hi,

same problem, V3 Re-captcha not working
v2 visible captcha work

Regards

Hi,

tested, but the problem persist.

Hi @webtoffee ,

I contacted the hosting which replies to me like this:

“Hello,

I don’t see log requests to something that should be reported with cookieyes.com but the following which should refer to the plugin actually in question which has http 200 responses.

79.25.50.120 – – [02 / Apr / 2021: 12: 26: 05 +0200] “GET /wp-content/plugins/cookie-law-info/public/css/cookie-law-info-table.css HTTP / 2.0 “200 1743” https://www.galileiottica.it/ “” Mozilla / 5.0 (Windows NT 10.0; Win64; x64) AppleWebKit / 537.36 (KHTML, like Gecko) Chrome / 89.0.4389.114 Safari / 537.36 ”

Then, if there are to be requests to external service (server and port perhaps) based on cookieyes.com, in order to have a better knowledge and deepen the verification, we should know the request to which host: port, in case, is performed . By carrying out a connection test to cookieyes.com from the server on which your service is hosted I do not detect any problems, therefore I exclude a blacklisting or filtering speech for that host.
If you have the opportunity to give me more information on the problem you are experiencing, by asking for the actual request that should be made from our server to the cookieyes.com server we can verify further. With all the checks and analyzes performed there is nothing abnormal about it or blocking requests.”

Alex

Hi,

https://www.galileiottica.it/

Regards

Hi Danieliser,

a big thank you for your support, I finally managed to solve the problem. With the help of WPML support, some data was probably corrupted during the update.
Now everything works properly. Long last!

Thanks again for the support.

Great plugin and great support

regards

Hi,

installed Action Scheduler plugin but nothing change.

Disabling alls plugins except WPML, the problem persists even setting the default wordpress theme (twenty twenty)

Hello,

thanks for replying.

We tested the problem with the basic wordpress template (twenty twenty) and the following plugins (all updated to the latest version):

Popup Maker

Popup Maker – Advanced Theme Builder

WPML CMS Nav

WPML Media

WPML Multilingual CMS

WPML Sticky Links

WPML String Translation

WPML Translation Management

Yoast SEO

Hello,

why is my ticket solved?
the plugin still doesn’t work, no console error. On a backup prior to updating the plugin it works correctly in all languages. However I see that in general, the latest update caused a lot of damage not only to me …

Yes!

is on Entries in Excel Configurations -> Multiple columns -> Split multi-fields (name, address) into multiple columns

Thank you!

Hello,
I have the same need. Could you share the solution?
Regards

No errors in js console…

Hi,
I confirm that it is an incompatibility with the CF7 Smart Grid Design Extension plugin.

Regards

Hi,

I think it’s due to incompatibility with one of the following plugins: Contact Form 7 – Dynamic Text Extension; or CF7 Smart Grid Design Extension. I’ll do tests tomorrow and I’ll let you know. Thanks

Buongiorno,

è possibile ricevere una risposta alla nostra richiesta di assistenza?

abbiamo acquistato la versione pro