Allen Snook
Forum Replies Created
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Forum: Plugins
In reply to: [WooCommerce Stripe Payment Gateway] Stripe API 2019-10-08Howdy!
The latest version of the plugin (4.3.0) is set for and was tested with Stripe API Version 2019-09-09.
Forum: Plugins
In reply to: [WooCommerce Shipping & Tax] Wrong Flat Rate Box SelectedHi Amanda!
I was able to reproduce this situation on a test site. Unfortunately it appears to be a weakness in our automatic packing algorithm in that it doesn’t “see” that the 4 soaps can fit in the smaller box.
I’ve opened an issue for us to try to come up with a fix or better workaround for you, but I don’t have an ETA on when we will be able to do so.
You’re welcome!
You’re most welcome!
We were able to reproduce this issue and have provided a fix in a new version just now – version 1.6.8 – please try that version and let us know if it does not resolve the problem.
We were able to reproduce this issue and have provided a fix in a new version just now – version 1.6.8 – please try that version and let us know if it does not resolve the problem.
Forum: Fixing WordPress
In reply to: Export Personal Data Email Not Sending – (Not Found)?Please try this:
Navigate to the export personal data page.
Open the Javascript console tool in your browser.
Select the network tab in that tool.
Clear the log.
Hit the export personal data link for the admin account.Which request 404s? The very first one? What params are being sent? You should see things like exporter (an int), page (also an int), id (the request id), action (wp-privacy-export-personal-data), etc
Forum: Everything else WordPress
In reply to: Regarding Personal Data Deletion functionalityFor a registered user, after erasing their personal data, follow up with deleting the user using the flow WordPress already included for that. In a future version we’ll likely be adding an action to the erasure request row to quickly start that Delete User flow.
Forum: Plugins
In reply to: [Klarna Checkout for WooCommerce] Maybe warn in admin if T and C page not setThe new notice looks great – ty!
Forum: Plugins
In reply to: [Connect for WooCommerce] Free ShippingHi kptgreg – I’m sorry the new version did not get things working. There should have been no changes needed on your end besides installing and activating the new version. I am thinking that the error may look the same, but might be slightly different with the new version.
Would you reply with the exact text of the error you are getting now with 0.9.4?
Thank you!
Forum: Plugins
In reply to: [Connect for WooCommerce] Free ShippingHi kptgreg! Here is a pre-release copy that we’d love you to try out – it should resolve the packages error you’re seeing. You can download it here:
Please let us know if that solves the problem. Thank you!
Forum: Plugins
In reply to: [Connect for WooCommerce] Free ShippingHi kptgreg! We’ve reproduced the problem. There is a bug in our code that happens when free shipping is used during checkout that causes the “packages” error you are getting. We are working on fixing it now and will give you an update when it is resolved.
Forum: Plugins
In reply to: [Connect for WooCommerce] Free ShippingHi kptgreg! We may have a problem on our end – we’re taking a look now.
Hi alipally!
We think we have identified the bug. If a store owner connects to PayPal Powered by Braintree, but doesn’t make any changes to the settings for the plugin, the gateway will appear to be enabled when it is not fully enabled.
Please proceed to wp-admin > WooCommerce > Settings > Checkout > PayPal Powered by Braintree and hit the Save Changes button (it is not necessary to make any changes) as a workaround. After doing that, checkouts should work correctly.
We are working on an updated version of the plugin that corrects this bug.
Forum: Plugins
In reply to: [Seamless Donations is Sunset] Can't find DashboardYou should see an top-level menu item in your dashboard for “Seamless Donations” after the Settings top-level menu item. If you don’t, another plugin may be conflicting with Seamless Donations. Try deactivating other plugins one at a time to find the conflict.