allkary

Hello Katrina,
thanks for your kind answer.
Well, this seems to be a bit hard to achieve for me but I’ll try anyway.
Thanks again.

Thanks for your hints Ryann, I should definitely change theme as I don’t think my problems will be solved until then ??

Hello, I’m back!
So, I asked the theme developer for the new jquery file and I uploaded it to my theme, but the confirmation message still doesn’t show up. He also told me that he tried the plugin using a test site with wp 3.8 + twenty fourteen theme and is having the very same problem.
Do you have any clues?
Thanks again.
Carla

I’m going to change the website theme in the next month, buying a new one that should fix the problem. For now, I’ll contact the current theme developer and see what he can do for me. Thanks a lot for your support, I’ll let you know as soon as it will be fixed.
Happy Holidays!

Yep, with Wysija alone it does work. What javascripts should I fix? I’m sorry, but I have no coding knowledge ??

Second question, I’m triyng to update the plugin from the plugins list but it says I’m not authorized why I should be. Do I have to manually delete and install the plugin again each time there is a new release?

Please anybody answer, it becomes really frustrating when you pay to get a service and you get no answer to the questions.

That works!
Thanks a lot, I sincerely admire your knowledge.
??