Mazed

Hi Tia, I have checked your site but can’t figure out what the problem is. Could you kindly share perhaps a screenshot or a video clip.

Thanks ??

It seems like you’re dealing with a complex issue involving both the Slider Revolution plugin and potential conflicts with the Unyson framework on your WordPress site. Here are some steps you can take to troubleshoot and resolve the problem:

1. Backup Your Site: Before making any changes, ensure you have a complete backup of your site. This will allow you to restore it if anything goes wrong during the troubleshooting process.
2. Update Everything: Make sure your WordPress core, theme, and all plugins (including Slider Revolution) are up-to-date. Sometimes, compatibility issues are resolved in the latest versions.
3. Plugin Conflict Test: Deactivate all plugins except Slider Revolution and check if the issue persists. If not, reactivate each plugin one by one to identify the conflicting plugin.
4. Theme Switch: Temporarily switch to a default WordPress theme (e.g., Twenty Twenty-One) to check if the problem is related to your current theme.
5. Slider Revolution Settings: Review the Slider Revolution plugin settings to ensure they are configured correctly. Check for any specific settings related to page editing and rendering.
6. Cache and CDN: Clear your browser cache and any caching plugins on your site. Additionally, if you are using a Content Delivery Network (CDN), clear its cache.
7. Unyson Framework: Check if there are any updates available for the Unyson framework. If not, consider reaching out to their support or community forums for assistance.
8. PHP Version and Error Logs: Ensure your server is running a compatible PHP version with both Slider Revolution and Unyson. Check your server’s error logs for any relevant error messages that might provide clues.
9. Child Theme: If you are not already using a child theme, consider creating one. This ensures that any modifications you make won’t be lost during theme updates.
10. Professional Help: If the issue persists and you are unable to identify the root cause, consider seeking help from a professional developer or support forums related to Slider Revolution and Unyson.

Remember, troubleshooting can be complex, and it’s crucial to make changes cautiously, especially on a live site. If possible, perform these steps on a staging environment first.

Also I am surprised to see “resolved” on my post! this is very strange. I have NOT confirmed “resolved”, unsure how or who labelled it as “resolved”.

Hi, I have contacted Contact form 7 but no one replied. I am considering changing to WPForm.

Hi, have you contacted your web hosting provider? They should be able to resolve it.