Amanda

It’s been two weeks since my last message, and I’m still waiting for some help with the issue between the Shield Security plugin and the WordPress Customizer. My client’s calendar is still uneditable with the plugin active, and we’re really hoping for a solution.

Can someone please assist or provide an update? I’d really appreciate it!

This works, thank you!

Thanks for your quick response! I’ve attached a screenshot for reference, showing how the WordPress customizer appears when Shield Security is deactivated.

SECURITY ZONES

WP LOG ACTIVITY – I used the most recent information while running the deactivation test for you.

This Server and not authenticated
67.20.76.214
Plugin Activated
[Discovered] Plugin “wp-simple-firewall/icwp-wpsf.php” was activated (v20.1.2).

Your Current IP and authenticated as
207.12.171.22
Plugin Deactivated
Plugin “wp-simple-firewall/icwp-wpsf.php” was deactivated (v20.1.2).

• This reply was modified 2 months, 3 weeks ago by Amanda.

Hello,

I am still encountering the error. Please find attached screenshots for your reference. Let me know if you need any additional information. Thanks!

@agilelogix,

I appreciate you taking the time to respond and clarify the situation for me. Looking forward to your next plugin release!

Hey @andreic86 ,

Just wanted to drop a quick note to say thanks for your help. With your assistance, I managed to update the Kali Forms plugin, and it’s back to working smoothly!

Thank you for your assistance, I’ve submitted a support ticket. @collizo4sky

• This reply was modified 1 year, 2 months ago by Amanda.

Hey @wpmudevsupport18

Just sent over my suggestion through the link you provided.

Thanks a ton!??

Hi @rajat1192,

Appreciate the prompt reply! I’ve successfully submitted the support ticket through the provided link, maintaining the original title. Thanks for your assistance!

• This reply was modified 1 year, 4 months ago by Amanda.

@mahfuz87 This worked! Thank you!