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Viewing 6 replies - 1 through 6 (of 6 total)
  • Thread Starter amandalakey

    (@amandalakey)

    It’s extremely frustrating to have no reply Petra, I know, I have had the exact same experience. I had high hopes for the Gridsby theme and was happy to upgrade to the pro version, but still they dont respond.
    Having wasted 2 months trying to get my site to look right, I have now decided to look elsewhere due to the lack of communication by the theme authors.

    Modern Themes – take note!

    Thread Starter amandalakey

    (@amandalakey)

    I have managed to make the changes I needed by going into dashboard – widget and doing it from there.
    Does this suggest there’s a problem with the customizer?

    Thanks

    Thread Starter amandalakey

    (@amandalakey)

    Hi, thanks for that info.

    I have now decided to upgrade to a pro theme. I was looking at your themes and I prefer the home page slider on your Sensible theme to Gridsby. However portfolios are important to my site. Is it possible to create portfolio’s using the sensible theme?

    Also whilst you’re here, I would really like to congratulate you on your step by step video guides. They are incredibly helpful to someone without technical knowledge, and you are the only theme maker I have come across to take the trouble to explain it all.

    Thanks you!

    Thread Starter amandalakey

    (@amandalakey)

    Bojan,

    Thank you so much for spending your valuable time helping me with this. I wish I had an ounce of your knowledge & skill!
    I have added my review of the theme and appealed for help on this issue. I will wait upon the developers as you suggest. I have a feeling that they mixed up the video’s and the only way you can add more portfolios is by upgrading to the premium. I really like the theme so I’m happy to upgrade if needs be.

    Best wishes, and thank you for your kind support & help Bojan ??

    Thread Starter amandalakey

    (@amandalakey)

    Hi Bojan,

    Thank you I’ll definitely leave a review for them. However since I’m using the free version of the theme I’m not sure they will provide support.

    According to the video documentation the free theme provides the post format gallery, the idea being you can create different portfolios using different categories to differentiate them.
    However when I try to create a post, I only see 2 options on the drop down list – standard and image – not gallery. I have the screen options enabled, but I’m wondering if I’m missing a setting somewhere in WP dashboard to enable the other formats that the theme provides.

    Hope that makes a little more sense.

    Best wishes Amanda

    Thread Starter amandalakey

    (@amandalakey)

    Thank you so much Bojan, the CSS worked perfectly – you make it look so easy but you made my day! ??

    I have another query if it’s ok, or I can start a new thread if you prefer. When writing a post I dont see any post format options other than the default and image. This allowed me to make one gallery, but I’m unable to create any additional galleries. I’ve searched everywhere in dashboard & I have screen options enabled. Do you have any suggestions for me?

    Also, I would just like to say that your theme is the first I’ve come across that has made everything so much easier to set up. You have amazing documentation! Please congratulate your team…

    All the best
    Amanda

Viewing 6 replies - 1 through 6 (of 6 total)