Ambika Poddar

I placed it in the main wp-content/themes folder as well,but through ftp.
How shall I install it through dashboard?a s a zip file?Because if I upload only the style.css file,where will it be placed.It should be placed inside the child theme folder.
Thanks

I wrote to my hosting provider and the technical support’s reply was this;
“Thank you for your patience.

I have checked that ”style.css” import URL is correct for the child theme. On further checking the wordpress forum posts, I could infer that the child theme folder should be within ‘/wp-content/themes/my-child-theme’ not inside current theme folder. Please move the child theme folder and check if the issue is still persisting. If it doesn’t, please check the following forum post to modify the import URL in style.css.

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https://www.ads-software.com/support/topic/child-themes-not-working-properly —– Also please note that this kind of issues should be dealt with the assistance of wordpress support as they will be in a better position to assist you better. In case any changes are to be made from our end, please do not hesitate to contact us. We shall be glad to assist you in resolving the issue.”>https://www.ads-software.com/support/topic/child-themes-not-working-properly
—–

Also please note that this kind of issues should be dealt with the assistance of wordpress support as they will be in a better position to assist you better. In case any changes are to be made from our end, please do not hesitate to contact us. We shall be glad to assist you in resolving the issue.

Thank you”

What am I needed to do?
[Moderator’s note: Please do NOT post everything in bold letters ]

Hi,esmi,
I tried it with the twenty-eleven child theme you provided the link for,but it doesn’t work correctly just like the other 2 themes.
What can be the problem?
Thanks for your support.

Sorry,esmi.

Thanks semi,for your jet response.I’ll try and update the post according to the results I get.