Amit Barai Alit

Hello?djdavit1990,
I hope you are doing well.

I am writing to follow up as I have not received a response from you regarding the EmbedPress issue we discussed earlier. Could you kindly inform me if you have tried the previous solution that I suggested? Has your issue been resolved, or are you still experiencing difficulties?

I look forward to hearing from you.
Thank you.

Hello?@karl94,
Hope you are doing well.

I am pleased to inform you that our Dev team has effectively addressed and resolved this issue. The solution has been thoroughly tested and confirmed to be working properly on our end. This fix will be incorporated in the upcoming release of the?Essential Blocks?plugin. We will notify you once the update is released, so there is no need to worry.

Thank you for your patience and cooperation.

Hi?MartinW2,
Hope you are doing well.

We have tested with the different versions of the plugins on our end but unfortunately sorry to say that we can’t reproduce the issue. It is working properly on our environment with the Dev version of the plugin. I request you to download the plugin from here: https://d.pr/f/1B4Oe7 , and install it on your website.

I hope this will resolve your issue. If that doesn’t work, then will you please provide us the page content so that we can investigate the issue deeply and assist you? You just need to go to the editor page and the copy the content and paste it to the doc and send it. Also, it would be great if you could provide us the URL of the page also where you are facing this issue.

Looking forward to hearing from you.
Thank you.

Hello?@martinw2?,
Hope you are doing well.

I am glad to inform you that this issue is resolved in our Dev version of the Essential Blocks plugin. We will release it in the next release of the plugin, no worries. Please download the Essential Blocks plugin from here: https://d.pr/f/n0MHBX to the latest version to get this issue resolved.

Please let us know the update after checking this.
Thank you.

Hello loisrance,
Hope you are doing well.

Thanks for sharing the URL with us. I tried to visit the URL to check the issue but it is showing that “This site can’t be reached”. Will you please check once again? However, will you please tell me if you are using which widget for the Better Payment on your end? Is it the Form widget or Better Payment? so that I can check and assist you.

I have checked on my end with the Better Payment widget and found that the payment amount field is visible.

Looking forward to hearing from you.
Thank you.

Hello?irisbarlev,

Thank you so much for letting us know the update. I am so pleased to know that your issue is resolved now. ??

I hope you love my support so far.

If you don’t mind me asking, could you do me a favor, and spend 30-sec to review us following this link. This will help us to boost our energy and provide better support. And also, help us to grow more.

Link to review – https://www.ads-software.com/support/plugin/essential-addons-for-elementor-lite/reviews/?rate=5#new-post

We will be eagerly waiting for your great feedback.

Please feel free to contact our support anytime you need help, we are always here to assist you.

Thank you in advance!
Have a great day! ??

Hello?irisbarlev,
I hope you are doing well.

I am pleased to inform you that the phone field issue has been successfully resolved in our Dev version of the?Essential Addons for Elementor?plugin. Please download the?plugin from the following link and install on your website:

Essential Addons for Elementor: https://d.pr/f/9oXFwD

This will resolve your issue. Please let me know the update after checking with the plugin on your end.
Thank you.

Hello cgri,
Hope you are doing well.?

It has come to our attention that we have not received any updates from you since our last correspondence. Could you kindly inform us if the issue still persists, so that we can proceed with resolving it?

We eagerly await your response.
Thank you.

Hello cgri,
Greetings. Hope you are doing well.

We are sorry to hear about the issue. It seems like an unusual issue that we couldn’t regenerate on our end. I found that the pdf is visible well on the Firefox browser without showing any errors. Please check this screenshot: https://d.pr/i/0F8uIe

It seems like the issue is with your browser. Will you please try to check from different browser or, the incognito mode of the browser? Also, please update the EmbedPress plugin to the latest version 4.1.10 and check if that resolves your issue.

Looking forward to hearing from you.
Thank you.

Hello irisbarlev,

Thank you for bringing the update to our attention. We sincerely apologize for the inconvenience you have experienced. I have tested this on my end and identified the issue. I have created a bug report internally regarding this issue and escalated to the Development team to investigate this deeply. Rest assured, I will keep you informed of the progress and resolution.

Thanks for your patience and cooperation.

Hello?@martinw2?,

Thank you for your response and for providing the necessary details with the other topics that you created. Our Dev team is currently conducting a thorough investigation. I will keep you updated on the progress once the issue has been fully examined, no worries.

Thank you for your patience.

Hello @martinw2 ,
Hope you are doing well.

I am sorry for the confusion regarding editing the Accordion block. It seems that you are facing the trouble in changing the title, content and others of Accordion block. Actually, the padlock icon that you are talking about is actually not an issue. We took all options of inner blocks to parent blocks under the Individual Accordion Item panel, so here, lock means you can not edit individual items now; you need to edit/ style individual items of the accordion from the parent.

Please check this screencast here on how to edit the accordion: https://d.pr/v/YkeTfo.

This will resolve your issue. Let me know how it goes.
Thank you.

Hi MartinW2,

Thank you so much for providing the details. Our Development team is actively working on resolving this issue. I will keep you updated on our progress as soon as we complete a thorough investigation.

Thank you for your patience and cooperation.

Hi?MartinW2,

Thank you for getting back to us and providing the details. It appears to be an unusual issue, and we are conducting a thorough investigation. I will keep you informed of the progress once the issue has been thoroughly examined.

Thank you for your patience.

Hello andru666,

Thank you so much for letting us know the update! Our Dev team is working hard to resolve the issue, and we’ll be sure to let you know as soon as we have an update. We really appreciate your patience and cooperation.

Thank you.