Amit Barai Alit

Hi @camborain,
Hope you are doing well.

1) In order to do that you need to create the template or layout separately. You can simply go to your child’s theme and create a folder called ‘Template’ if there’s not any. Afterward, create another folder called ‘Eicon-Woocommerce’, and inside that create a PHP file which will be your layout.

This template will be available in your Layout Settings here (Here we used Post Grid as an example): https://d.pr/i/IYZKZv

You can find the default ones in: wp-content/plugins/essential-addons-for-elementor-lite/includes/Template/Eicon-Woocommerce

But if you want to make small changes to the default layout then you can do that using CSS also.

2) If you add short description to the product and click on the Quick View icon on the Product Grid widget, then you can see the product description. Please check this screencast: https://d.pr/v/fVnukd

But if you want to show the description outside (like the Description box in the Quick view), then you can create a custom field to the EA Product Grid widget using the Advanced Custom Field plugin.

Thank you.

Hi @classunicorn,

Actually, this issue is not created due to our plugin Essential Addons for Elementor. This is a common issue of that you will find while saving the page in Elementor. Please check this documentation to get the detail on how to fix this issue: https://elementor.com/help/publish-update-button-not-work/

Please check the following also to resolve this issue:

Please install WordFence plugin on your website. Then go to WP Admin Dashboard > Wordfence > Allowlisted URLs > Here in the URL field insert: /wp-admin/admin-ajax.php > Param Type: POST Body > Param name (Insert here: actions) > Click on ADD > Save Changes. Then refresh the page that you were editing.

You can also go to the Cpanel of your website and search for Modsecurity. You can search mod security in the control panel of the server or scroll down to the Security section and select Mod Security. Select the website name where you are facing the issue > Set Status (off). Please check this screenshot to get the detail: https://d.pr/i/CQYUZ6

Thank you.

Hi @classunicorn,
Hope you are doing well.

Thanks for describing the issue.

Are you facing this issue while saving the settings on specific pages or all pages?

This may happen due to various reasons. Please check the following steps to resolve the issue:

1. Maybe your server isn’t allowing you to increase the PHP Memory Limit despite it showing 512M on your website. Can you please contact your hosting provider regarding this and tell them to increase the Memory Limit from their end? This usually happens if you are using Shared hosting.

2. Please check for plugin conflicts by following this: You can check for Plugin conflicts by deactivating all the third-party plugins one by one except for Elementor and Essential Addons for Elementor. Simply go to your WordPress Dashboard and navigate to wp-admin -> Plugins and then, deactivate other Plugins.

Let me know how it goes.
Thank you!

Hi @markoze,
Hope you are doing well.

We are glad to inform you that this caret issue related to Advanced Tabs widget has been resolved in one of the developer versions of the Essential Addons for Elementor plugin. Please download the developer version of the Essential Addons for Elementor plugin here: https://d.pr/f/g9qa1T

Let me know how it goes.
Thank you.

Hi @mammadz,

Thanks for the queries, but I didn’t get some of the queries. Please check the following according to the queries:

1. It seems like caching issue. Can you please try doing this following: To regenerate assets, you can go to wp-admin -> Essential Addons then, switch to the ‘Tools’ tab and hit the ‘Regenerate Assets’ button. Check out this screenshot: https://d.pr/i/iBccDw

Also, make sure to Regenerate Files from wp-admin -> Elementor -> Tools -> General as well. Check out this screenshot: https://d.pr/i/N6WC1d

If the issue still persists, please try clearing your browser cache (by pressing shift+ctrl+R) or try another browser too.

2. Will you please provide the screencast of the issue so that we can check and assist you?

3. Please use the following CSS code to get the equal columns on the Woo Product Carousel:

.eael-product-carousel {
    height: 439px !important;
}

Note: Please change the height value according to your preference.

4. Currently, you can use the following queries – Recent Products, Featured Products, Best Selling Products, Sale Products, Top Rated Products.

If you want to add more queries, then you need to modify the preset template by yourself, simply go to your child theme and create a folder called ‘Template‘ if there’s not any. Afterward, create another folder called ‘woo-product-carousel‘ and inside that create a PHP file which will be your layout.

This template will be available in your Layout Settings here (here we have used Post Grid template as an example): https://d.pr/i/IYZKZv

You can find the default ones example in: wp-content/plugins/essential-addons-for-elementor-lite/includes/Template/Woo-product-carousel

I’m assuming you have the development skills to execute the above process.

Thank you.

5. The query is not clear to me. Can you please describe it a bit more? So that I can understand it and get back to you with a good solution.

6. I have tested this on my end and found that the color is changing properly. Please check this screencast: https://d.pr/v/dKlynz

Quantity box is showing properly, but if you want to decrease the width then please use the following custom CSS:

.eael-product-popup.woocommerce div.product form.cart div.quantity input[type=number] {
    width: 150px !important;
} 

Note: Please change the width value according to your preference.

Hope to hear from you.
Thank you.

Hi @mammadz,
Hope you are doing well.

This feature is available in our free version of EA Woo Product Carousel also. You can change the number of visible products according to the device from the Content > Carousel Settings > Visible Product. From here you can select the number of visible products. Please check this screencast: https://d.pr/v/8qemwR

Let me know how it goes.
Thank you.

Hi @markoze,

We are really sorry for the inconvenience. I forwarded this issue to the team. I will let you know once it gets fixed.

Thank you for your patience.

Hi @markoze ,
Hope you are doing well.

I have tested the Advanced Tabs widget vertical layout on my end, but didn’t find such an issue. Please check this screencast: https://d.pr/v/ddCI8m

Can you please check for plugin or theme conflicts by following this: You can check for Plugin conflicts by deactivating all the third-party plugins one by one except for Elementor and Essential Addons for Elementor. Simply go to your WordPress Dashboard and navigate to wp-admin -> Plugins and then, deactivate other Plugins.

Besides, you can switch to a different theme like Astra, Flexia or Twenty Twenty. And, check back as well.

Let me know how it goes.
Thank you!

Hi @cwhlin,
Hope you are doing well.

In order to get the LearnDash Course excerpt, you need to install another plugin called LearnDash Course Grid. You will get the add-on here: https://www.learndash.com/add-on/course-grid/ . After installing the plugin, you will get the option “Short Description” while creating/editing the course from the LearnDash LMS > Courses. Then go to the settings page from the course editing page. After scrolling down, you will get the option Short Description. Here, insert the excerpt that you want to show. Please check this screencast to get the detail: https://d.pr/v/eR0wD3

Thank you.

Hello @orakel70,

Greetings. Hope you are doing well.

We didn’t hear from you since then. Can you please inform me whether your issue mentioned above is already fixed or not?

Let us know the update.

Thank you.
Have a good day!

Hi @orakel70,

Hope you are doing well.

I have checked this by creating a doc using Gutenberg editor. But I didn’t find any issue. Please check this screencast where you can see that when I press enter button, the text goes to the next line: https://d.pr/v/iknjQX

Will you please check once again by changing the theme that you are using? Also please use the latest version of BetterDocs.

Let me know how it goes.
Thank you.

Hi @biznessshelter,

Hope you are doing well ??

I’ve forwarded your message to the developer team regarding the new feature. Hope this will be implemented in near future.

Thank you.

Hi @biznessshelter ,
Hope you are doing well.

I have checked the query and the website that you have shared. But unfortunately, such a feature/widget is unavailable right now. However, Thank you so much for your idea. It would help us to improve the plugin.

Thank you.
Have a great day.

Hi @shahmanish877 ,

We are really sorry to say that, unfortunately, it is not possible to insert the argument wp_query args in the Post Grid widget. In order to insert the argument, you need to create a template separately.

I hope you understand.

Thank you.
Have a good day!

Hi @abhishekyesankar ,
Hope you are doing well.

First of all, sorry for the inconvenience.

In EA Advanced Tabs, if any JavaScript element is present, The JS doesn’t load correctly (In your case Logo Carousel element).

Our dev team is already aware of this and they are investigating the issue for this. Hopefully, this will be solved in the future version of Essential Addons for Elementor.

Hope you understand.
Thank you.