amokdesign

Hi ! Thankyou so much for all your help, im really new at this and was in such a panic trying to get the site up i forgot to come back here to thank you or close the thread! I appreciate your help so much. It turned out to be an issue with wordpress updating and not being compatible with my theme. My theme has since released an update but im a bit nervous about updating it now that its live! I still have a bit of work to do on it and need to resolve the slider but its doing the job for the time being.

if you want to take a peek. Thanks again!
Steph

Thankyou so much!!! I’ve removed masterslider and everything seems to work fine now … do you know of any other plugins that would give me a nice slider to try and replace it? or should i just try renstalling it now there is a newer version available? by all means please go to sleep if you need to! i at least have my site back now thankyou!!

Thankyou so much for your help, im way out of my depth! You dont know anything about renaming the masterslider plugin or anything do you to disable it?

Thankyou, i replaced it and saved it, is there another step? I still get same error message when trying to access my site

No, im a complete novice with this sorry! How do i download a new version of wordpress, i have simply used softaculous to install it for me on my domain so far, do i need to create a new file for it through file manager?
thanks,

Line 75 reads :

return request_filesystem_credentials( $url, '', $error, $context, $extra_fields, $allow_relaxed_file_ownership );

Hi, its not live yet, it has an under construction plugin blocking it. It has been suggested that it is masterslider causing the error. What is strange is that i have been trying all morning to access wordpress and just getting this error message, and then randomly one attempt was succesful and the site looked good with everything working, but when i tried to delete the plugin i got stuck behind the same fatal error screen.
Fatal error: Call to undefined function request_filesystem_credentials() in /home/loveh237/public_html/wp-admin/includes/class-wp-upgrader-skins.php on line 75
if i use the browsers back button i can back to my site preview, navigate around different pages etc, but everytime i try to “edit page” or go to dashboard etc i get the same error

I really appreciate your help, i am so stuck here and its ready to go live if i can just resolve this issue!!
Thanks so much,
Steph

Thankyou, it was included in my theme so i dont know if it was pro version or not, do you know how i could upgrade it if i cant access my admin panel? can i do it through c-panel? Thanks for your quick reply

Hi Stardrive,
I think this may be the cause of my problem also, everything was working fine until I activated a slider last night and now i cant access my admin or site at all … please inform me if you are given a solution or can suggest another slider plugin i could try? I will try deleting that through c-panel now. Thankyou