Access-keys Support

Hi there,

Thank you for writing in,

Please check your facebook account settings, maybe you have to set your account with the two-way verification like a mobile pin or Gmail verification when you log in from the new devices and also please read this information kindly https://access-keys.com/documentation/social-auto-post-additional-note-for-facebook-issues/

Reards!

Hi there,

Thank you for writing back,

The required plugins need when you try to import the demo data on a fresh site. If you do not want to make your site with the eCommerce features then you ignore the woocommerce plugin. Contact form is used to create a contact section and the Elementor plugin is for the page builder.

You are facing these issues because we have removed the theme option and moved all the options to the customizer. The reason behind this change is the WordPress soon stop supporting such old options frameworks.

Please update the latest version of the theme and go to the appearance >> customize >> parallax section >> check all the parallax sections that you have configured before using the theme options and save.

Regards!

Hi @mevrouwhendrik,

Thank you for the review,

We are expecting the 5 start review from your side because the feature is not available in the free version of the theme so that we have customized the theme for you according to your requirement.

This is the first review for this theme. If you change the review to 5 star then it will be appreciated.

Regards!

Hi there,

Thank you for these error details,

We will check this error in our testing site and we will release the update of the theme with the fix.

Regards!

HI @meymigrou,

Thank you for writing in,

We have tested our plugin in the latest version of the WordPress and some default themes but we did not find such issues. Could you please check by disabling all the plugins then try to save the option. If same issues found then please let us know with the screenshot.

Regards!!

HI @aikzhobi,

Sorry for the late response,

We have tested our plugin in the latest version of the WordPress and some default themes but we did not find such issues. We have also tried look into your issues but we are unable to find the popup in your site. If you enable the popup then we can look into it and provide you with the best solution.

Regards!!

Hi there,

Thank you for writing in,

We have tested the theme with latest version of the PHP but we did not find such issues.
Could you please let us know which version of PHP are you using.

Regards!!

Hi there,

Thank you for your contributions,

We will look into these codes and get back to you soon.

Regards!!

Hi there,

Thank you for writing in,

The plugin is designed for a single facebook account as the API key and the access token is generated for a single facebook page. For instance, it does not support more than one account configuration in the plugin. As Facebook has set high security in API credentials.

If we bring additional updates on our plugin, we will let you know. Please get updated with our plugin.

Thank you!
Suvechchha Subedi
AP Support team

Hi there,

Thank you for writing in,

As keeping your prior issues into consideration, we would like to let you know that this is not the only issue in our plugin. This has been a major security concern for other author’s plugin as well. This problem has occurred from official facebook.

we won’t disappoint our clients and make them wait for a long period. We will fix these issues and bring an update in our plugin as soon as facebook maintain their security concern.

please have patience and get updated with our plugin.

Regards!
Suvechchha Subedi,
AP Support Team

Hi there,

Thank you for writing in,

This plugin is not designed for a single post format. Due to which,it does not display the contents of a single post. The display feature is related to the theme rather than the plugin functionality. Please do contact your theme author to enable display features in the single post’s content for your convenience.

Regards!
Suvechchha Subedi
AP Support Team

Hi there,

Thank you for writing in,

Could you please provide us some screenshot of you post editor of any post that you have added images.

We have checked your posts div structure but we did not find any images in the code that means the images are not added in your post.

Regards!!

Hi there,

Thank you for writing in,

Normally themes do not provide the feature to change the codes manually especially in the free version because it is non-profitable themes.

Regards!!

Hi there,

Thank you for writing back,

Did you try to follow the instruction that our team provided you? The sorting issue related to the Woocommerce plugin and it is fact. Did you try to contact the Woocommerce plugin support team at least once? as our team suggests you so many times.

Please use the themes recommended plugins only then if you have any issues then let us know. You are using too many plugins and it is making issues within your site so that our team suggested you to deactivate the plugins.

Regards!!

Hi there,

Thank you for writing in,

The theme breadcrumb does not have any issues our other users are using the breadcrumb different images without any issues.

The breadcrumb has multiple options for your page, posts, a single product, and the archive products. Please set images for your all settings then check.

Please check the following screenshots as proof. https://prnt.sc/ou4w9g
https://prnt.sc/ou4wi1.

The breadcrumbs are working fine, your site is customized and you are using the lots of plugins. It must be the problem in your customization or the plugin. You should try to deactivate the plugin. If that does not work then you need to contact again for the further support.

Regards!!