ana_thema

Thank you, I’ll be waiting ??

Hello, I had the same problem, but got it solved. The solution is to both configure contact forms to be sent from an email address that matches your website domain, like <[email protected]> and configure SMTP according to your hosting provider.

The Contact Form should be configured something like this:

– Inside Form:
<p>Name
[text* your-name] </p>
<p>Email
[email* your-email] </p>
<p>Message
[textarea your-message] </p>
<p>[submit “Send the message”]</p>
– Inside Mail:
To: (the email address I want the message to go to)
From: [your-name] <[your-email]>
Subject: [your-name] sent you a message from Yoursite.com
– Additional Headers:
From: Site Visitor <[email protected]>
Reply-To: [your-name] <[your-email]>
Subject: [your-name] sent you a message from Yoursite.com
– Message:
From: [your-name] <[your-email]>
Message Body:
[your-message]

(thanks to TheDsutty)

To configure smtp (I’m on Dreamhost) I used the plugin Configure SMTP (https://www.ads-software.com/extend/plugins/configure-smtp), like this:

– set SMTP host to be ‘mail.mydomain.com’ rather than ‘localhost’. (This is a typical DreamHost setting, you should check with your hosting provider your e-mail client configuration. )
– enter the username (the full email address, something like ‘[email protected]’) and password for the send from address

(thanks to Joe Greenwood)

Hope this helps!

thanks alchymyth!
you’re right, it seems the problem came from that post, which I imported from another blog (blogger import pluggin).

I always wondered if the code of the submited posts could interfere with the rest of the blog’s code? it seems it has something to do with that.

for now the problem’s solved. thank you!!

thank you konradS, I can access your contact site but I still can’t figure out how to register, in case I need further support.

I’m still unable to enter. get that same error message, and the only browser with which I’m able to get to the site is Tor browser (which handles ip addresses to surf “anonymously”). with firefox, ie, or chrome I get always the message they “can’t find the server at support.themekraft.com.”

Yes, it seems there’s an issue with the ip address (maybe because of my location?). The only way I found to enter the site was using Tor browser, but I’m trying to register in order to create a support ticket and I get the following error message:

Your IP [31.172.30.2] is found at Stop Forum Spam .
If you feel this is incorrect please contact them.

Protected by: AVH First Defense Against Spam

What can I do?
Thank you

seems to be something related to the ip address, since I’m not “normally” able to open that link.
I will submit the request,
thank you!

I’ve just used the theme options and widgets.
I’ve been trying but I’m unable to open the link you send me, don’t know why

thank you