anasazixxx

Thank you so much @nazmulhassann20

Really appreciate you taking the time to spot my silly error. It is now working!

Have a great weekend!
Marc

Hi @shaunkuschel

I installed wordpress on a test domain (https://pruebas.space), the iBid theme, all required/recommended plugins and still have the same issue.

If I activate a free plugin like 2020, the ‘My Account’ link in the menu area doesn′t appear, so I am unable to test it.

If I physically add the ‘My Account’ page to the main menu, it works perfectly.

Although I don′t wish to do it, maybe I need to just add a ‘My Account’ link to the menu area with its own dropdown menu for the pages such as ‘dashboard’, ‘edit account’, ‘logout’, etc

Any thoughts or advice?

Thank you
Marc

Hi Shaun,

Thanks so much for your assistance. I followed all your instructions, however ‘My Account’ link remains totally useless.

I was wondering if I should remove the woocommerce plugin (along with its database info) and re-install the plugin, configure the settings, then see if the link functions as it should.

Not sure what esle to do at this point
Cheers

Ok, thank you for your advice David

Have a great day!
Marc

You′re welcome @davidlillo , really appreciate your rapid support!

My client and website owner of https://www.carniceriamiranda.com has a mobile phone with whatsapp installed and when he taps the whatsapp icon, he is directed to the whatsapp download page. Do you think he needs to clear the cache/history on his phone?

Thank you
Marc

Hi David, thank you kindly for replying to my issue.

For some reason the icon is not displaying on my mobile phone (windows phone nokia lumia 520). I cleared the cache, but icon still not showing. Sounds like my mobile phone could be the issue.

Appreciate your help, thanks again!
Cheers
Marc

Thank you very much for your rapid assistance, plugin seems to be functioning, however sends website visitors to whatsapp website

I cannot find “App First” in the settings

Cheers
Marc

• This reply was modified 4 years, 10 months ago by anasazixxx.
• This reply was modified 4 years, 10 months ago by anasazixxx.