andersce

Steve,

Sorry for the delayed reply.
??

I’ve tried all of the steps on the troubleshooting doc and:

Question #1. Is the issue with all the slides in your slideshow?
Yes. None of the slides display. Instead of the slide in the header there is the text ‘[metaslider id=92]’ that shows up throughout the site.

Question #2. Is the issue with all your slideshows?
Yes. See above.

Question #3. Are your plugins updated?
Yes.

Question #4. Does it help to use “No Conflict Mode”?
It was already ‘checked’.

Question #5. Does it help to use an earlier version of MetaSlider?
No. Rolled back to 3.29.1. No change

Question #5. Does it help to disable optimization plugins?
No optimization plugins.

Question #6. Does it help to disable plugins one-by-one?
No. Disabled all plugins, except MetaSlider, but still didn’t work.

Question #7. Does it help to change your theme?
No. I only have the WP Twenty Nineteen theme. I switched to that, but it wasn’t setup to display MetaSlides.

Also, I found the original errors in the error.log in the root directory. Now the slides still don’t show but there are no errors in that logfile.

Any ideas?
Your expert assistance is much appreciated!

Thanks
Chris

Kat,

Thanks for working on this ??

I went back to my websites that have your plugin installed, tested each by running an on-demand backup and no errors.

Not sure what changed but it’s working correctly now. ??

Thanks

Chris

Was there ever a fix for this? I’m getting lots of sucuri.php line 7307 headers already sent warnings in my error_log (1859 times in the last 37 days).

I’ve only edited the site once in that time so I don’t think it’s connected to editing the site.

Thanks in advance.

Kat,

I tried the 3.6 version but still the same issue.

These errors in the WP backend:

Mysqldump: mysqldump: Got error: 1044: “Access denied for user ‘xxxxxx_ttttttt’@’localhost’ to database ‘eeeeeee_kkkkkkkk'” when using LOCK TABLES

IMysqldump: SQLSTATE[42000]: Syntax error or access violation: 1044 Access denied for user ‘xxxxxx_ttttttt’@’localhost’ to database ‘eeeeeee_kkkkkkkk’

No errors pertaning to this in the error logs.

Thanks

Oh and,

After looking at that mysql error I checked my php version and it’s PHP Version 5.4.45. Then I checked a few of my other sites and found that the plugin has this error on two sites but not on the other five.

My WP is version 4.4.2
I have pretty similar plugins across the sites.
I have several different themes across the sites but the two that show the error have different themes.

Thanks for your help.

??

Kat,

Thanks for the quick response. I’ve got a screenshot but I don’t see a way to attach it. Here is the full text of the error(s).

Mysqldump: mysqldump: Got error: 1044: “Access denied for user ‘xxxxxxxx_xxxxxxx’@’localhost’ to database ‘yyyyyyyy_yyyyyyyyyyyyy'” when using LOCK TABLES

IMysqldump: Connection to mysql failed with message: SQLSTATE[HY000] [2000] mysqlnd cannot connect to MySQL 4.1+ using the old insecure authentication. Please use an administration tool to reset your password with the command SET PASSWORD = PASSWORD(‘your_existing_password’). This will store a new, and more secure, hash value in mysql.user. If this user is used in other scripts executed by PHP 5.2 or earlier you might need to remove the old-passwords flag from your my.cnf file

I checked and my php version is
PHP Version 5.4.45

Thanks for your help!

Chris

Thanks for the links to older versions. I tried rolling back a couple of versions but no joy.

So let me make sure I’m understanding the correct plugin behaviour.

What I think these instructions:

Posts from several categories with an OR relationship, posts that belong to any of the listed categories: [catlist id=17,24,32]

are saying is the catlist shortcode will pull the most recent posts from categories with the id of 17 or 24 or 32 and display them.

Is that the correct?

If so there is something weird going on with my implementation.

When I add this to my page:

[catlist id=7,8,9,10 numberposts=2]

I get two posts from category id=10. I thought it might just pulling back posts from the last category but when I changed the shortcode to:

[catlist id=10,9,8,7 numberposts=2]

I still get two posts from category 10.

Am I using the shortcode correctly? Could this be a theme conflict? I’m using the Weaver II theme.

Your assistance is appreciated.

Thanks

Chris

Thanks b1bz!

So if I had a copy of an older version and I understood php could I add the ‘union’ back in?

Thanks

Yorman,

Thanks for your quick reply and yes I switched to the brute force alert when I started getting 80 to 100 emails everyday from my site.

The reason I’m interested in a digest summary of the failed login’s is because the second brute force alert email I received showed that the failed login attempts were made using my un-guessable admin username for that site.

How the hackers were able to get that username is beyond me, but I obviously need to closely monitor login attempts while I’m working to increase my security procedures.

If you have any ideas how my admin username could have been compromised by the bad guys I’m all ears.

So I really appreciate your willingness to improve your excellent tool based on customer feedback.

Thanks

Chris

Thanks esmi. That worked.

I had never heard of WP admin themes. Learn something every day.

WordPress is Killer.