andotek

I have sent through an email with screen shots to settings on our development site.
You can compare the results with our production site where the chat is disabled.

I can confirm that the Chat box for logged in users only: is NOT enabled.

I do have the box: Dont Enable For Mobile Users checked but I have tested toggling this off and on but doesnt make a difference.

I will email through the URL and screen shots of our test site so you can see.

Ok another thing Ive noticed is that the plugin when enabled breaks some of the content on our homepage. Our svg files and instagram plugin dont show when the 3cx plugin is enabled for mobile users.

I think for now I will look for another solution as this plugin breaks too many things.

If you want to diagnose further I have a testing site when you can log into and have a look at the behavior of the client if your wanting to fix it.

Ok looks like the chat box will only appear now for logged in users. For guest users the chat box does not even appear.

I will continue testing the office hours once the time ticks over 9am our time.

Yes sure will download and test today and report back.