andreadelriva

Hi @danielinhou

I’ve just submitted the email, thanks for the assitance.

Hi @kellymetal

That has solved the problem, thanks. I also tought to try that out, but I prefered to hear yours account first.

There is still an issues, when I send a test email i get the green message that it was sent, but nothing arrives to my mail box. Nothing the spam folder or others… Any guess?

Hi @bruberries

Have not heard you in a while. Any insight about the issues?

Hi @bruberries

I did it trough FTP. Unfortunnately, that does not fix the problem. As soon as I activate the plugin the site crashes.

Here are the current error logs

[Tue Sep 26 05:16:45.686756 2023] [autoindex:error] [pid 27683:tid 140257559295744] [client 194.169.175.23:0] AH01276: Cannot serve directory /home/624781.cloudwaysapps.com/nthxtphnae/public_html/wp-content/uploads/: No matching DirectoryIndex (index.php,default.php,index.html,default.html) found, and server-generated directory index forbidden by Options directive
[Tue Sep 26 07:10:55.219456 2023] [proxy_fcgi:error] [pid 19222:tid 140258138064640] [client 114.108.219.28:0] AH01071: Got error 'PHP message: PHP Fatal error: Uncaught PDOException: SQLSTATE[42S02]: Base table or view not found: 1146 Table 'nthxtp............vendor-prefixed/doctrine/dbal/lib/Doctrine/DBAL/Connection.php(500): MailPoetVendor\\Doctrine\\DBAL\\Driver\\PDOConnection->query()\n#3 /home/624781.cloudwa...', referer: https://incontritransessualionline.com/wp-admin/update.php?action=upload-plugin
[Tue Sep 26 07:10:59.873445 2023] [proxy_fcgi:error] [pid 19228:tid 140256409822976] [client 114.108.219.28:0] AH01071: Got error 'PHP message: PHP Fatal error: Uncaught PDOException: SQLSTATE[42S02]: Base table or view not found: 1146 Table 'nthxtp............trine/dbal/lib/Doctrine/DBAL/Connection.php(500): MailPoetVendor\\Doctrine\\DBAL\\Driver\\PDOConnection->query()\n#3 /home/624781.cloudwa...', referer: https://incontritransessualionline.com/wp-admin/options-general.php?page=wpsupercache&tab=contents
[Tue Sep 26 07:11:10.072215 2023] [proxy_fcgi:error] [pid 19228:tid 140256393037568] [client 114.108.219.28:0] AH01071: Got error 'PHP message: PHP Fatal error: Uncaught PDOException: SQLSTATE[42S02]: Base table or view not found: 1146 Table 'nthxtp............trine/dbal/lib/Doctrine/DBAL/Connection.php(500): MailPoetVendor\\Doctrine\\DBAL\\Driver\\PDOConnection->query()\n#3 /home/624781.cloudwa...', referer: https://incontritransessualionline.com/wp-admin/options-general.php?page=wpsupercache&tab=contents
[Tue Sep 26 10:14:07.701311 2023] [proxy_fcgi:error] [pid 3246:tid 140256846243584] [client 2404:3c00:4a3f:b060:15c4:702d:f20c:f20a:0] AH01071: Got error 'PHP message: PHP Fatal error: Uncaught PDOException: SQLSTATE[42S02]: Base table or view not f............nt/plugins/mailpoet/vendor-prefixed/doctrine/dbal/lib/Doctrine/DBAL/Connection.php(500): MailPoetVendor\\Doctrine\\DBAL\\Driver\\PDOConnection->query()\n#3 /home/624781.cloudwa...', referer: https://incontritransessualionline.com/wp-admin/plugins.php
[Tue Sep 26 10:17:32.158210 2023] [proxy_fcgi:error] [pid 3246:tid 140256510535424] [client 2404:3c00:4a3f:b060:15c4:702d:f20c:f20a:0] AH01071: Got error 'PHP message: PHP Fatal error: Uncaught PDOException: SQLSTATE[42S02]: Base table or view not f............y()\n#2 /home/624781.cloudwaysapps.com/nthxtphnae/public_html/wp-content/plugins/mailpoet/vendor-prefixed/doctrine/dbal/lib/Doctrine/DBAL/Connection.php(500): MailPoetVendor\\Doctrine\\DBAL\\Driver\\PDOConnection->query()\n#3 /home/624781.cloudwa...'
[Tue Sep 26 10:17:47.182760 2023] [proxy_fcgi:error] [pid 3246:tid 140256409822976] [client 185.196.220.26:0] AH01071: Got error 'PHP message: PHP Fatal error: Uncaught PDOException: SQLSTATE[42S02]: Base table or view not found: 1146 Table 'nthxtph............y()\n#2 /home/624781.cloudwaysapps.com/nthxtphnae/public_html/wp-content/plugins/mailpoet/vendor-prefixed/doctrine/dbal/lib/Doctrine/DBAL/Connection.php(500): MailPoetVendor\\Doctrine\\DBAL\\Driver\\PDOConnection->query()\n#3 /home/624781.cloudwa...'
[Tue Sep 26 10:18:02.893387 2023] [proxy_fcgi:error] [pid 3241:tid 140256695174912] [client 157.55.39.49:0] AH01071: Got error 'PHP message: PHP Fatal error: Uncaught PDOException: SQLSTATE[42S02]: Base table or view not found: 1146 Table 'nthxtphna............y()\n#2 /home/624781.cloudwaysapps.com/nthxtphnae/public_html/wp-content/plugins/mailpoet/vendor-prefixed/doctrine/dbal/lib/Doctrine/DBAL/Connection.php(500): MailPoetVendor\\Doctrine\\DBAL\\Driver\\PDOConnection->query()\n#3 /home/624781.cloudwa...'
[Tue Sep 26 10:18:19.166493 2023] [proxy_fcgi:error] [pid 3246:tid 140256535713536] [client 2404:3c00:4a3f:b060:15c4:702d:f20c:f20a:0] AH01071: Got error 'PHP message: PHP Fatal error: Uncaught PDOException: SQLSTATE[42S02]: Base table or view not f............y()\n#2 /home/624781.cloudwaysapps.com/nthxtphnae/public_html/wp-content/plugins/mailpoet/vendor-prefixed/doctrine/dbal/lib/Doctrine/DBAL/Connection.php(500): MailPoetVendor\\Doctrine\\DBAL\\Driver\\PDOConnection->query()\n#3 /home/624781.cloudwa...'
[Tue Sep 26 10:18:26.890634 2023] [proxy_fcgi:error] [pid 3246:tid 140256552498944] [client 2404:3c00:4a3f:b060:15c4:702d:f20c:f20a:0] AH01071: Got error 'PHP message: PHP Fatal error: Uncaught PDOException: SQLSTATE[42S02]: Base table or view not f............y()\n#2 /home/624781.cloudwaysapps.com/nthxtphnae/public_html/wp-content/plugins/mailpoet/vendor-prefixed/doctrine/dbal/lib/Doctrine/DBAL/Connection.php(500): MailPoetVendor\\Doctrine\\DBAL\\Driver\\PDOConnection->query()\n#3 /home/624781.cloudwa...'

• This reply was modified 1 year, 5 months ago by andreadelriva.
• This reply was modified 1 year, 5 months ago by andreadelriva.
• This reply was modified 1 year, 5 months ago by andreadelriva.

Hi @bruberries

No, it does not appear to be there

View post on imgur.com

And, I’m also unable to update the plugin, for the record. If I do it, the wordpress/thesite crashes

I’ve updated the topic as unresolved since I’m back at it, and reported a new issues.

Update

I was able to sucecssfully renamed the DB prefix, however I still get the following error when sending a newsletter

An exception occurred while executing ‘INSERT IGNORE INTO inctsita_wp_mailpoet_scheduled_task_subscribers (task_id, subscriber_id, processed) SELECT DISTINCT ? as task_id, subscribers.id as subscriber_id, ? as processed FROM inctsita_wp_mailpoet_subscriber_segment relation JOIN inctsita_wp_mailpoet_subscribers subscribers ON subscribers.id = relation.subscriber_id WHERE subscribers.deleted_at IS NULL AND subscribers.status = ? AND relation.status = ? AND relation.segment_id IN (?)’ with params [133, 0, “subscribed”, “subscribed”, 1]: SQLSTATE[42S02]: Base table or view not found: 1146 Table ‘nthxtphnae.inctsita_wp_mailpoet_scheduled_task_subscribers’ doesn’t exist

And from the Server Error Logs

Mon Jun 05 06:14:17.176788 2023] [proxy_fcgi:error] [pid 21588:tid 140257139857152] [client 114.108.219.10:0] AH01071: Got error ‘PHP message: PDOException: SQLSTATE[42S02]: Base table or view not found: 1146 Table ‘nthxtphnae.inctsita_wp_mailpoet_s…………oetVendor\\Doctrine\\DBAL\\Connection->executeQuery()\n#3 /home/624781.cloudwaysapps.com/nthxtphnae/public_html/wp-content/plugins/mailpoet/lib/Segments…’, referer: https://incontritransessualionline.com/wp-admin/admin.php?page=mailpoet-newsletters

The good news are, for at least it is not breaking my site this time.

• This reply was modified 1 year, 9 months ago by andreadelriva.

Hi @bruberries

Thanks for the assitance. I’ll get to it right now and let you know as soon as I have news.

And from server end

[Wed Apr 26 02:46:19.895220 2023] [proxy_fcgi:error] [pid 2932:tid 139649511024384] [client 114.108.219.181:0] AH01071: Got error ‘PHP message: WordPress database error Table ‘nthxtphnae.incontritransessualionline_wp_mailpoet_automations’ doesn’t exi…………n\\Engine\\Engine->initialize, MailPoet\\Automation\\Engine\\Engine->registerActiveTriggerHooks, MailPoet\\Automation\\Engine\\Storage\\AutomationStorage->getActiveTriggerKeys’, referer: https://incontritransessualionline.com/wp-admin/update-core.php

Edit

I’m forced to uninstall the plugin untill a fix is found. It is breaking my site. Maybe was the recent update of a few ours ago worsening the issue, can’t tell.

• This reply was modified 1 year, 10 months ago by andreadelriva.

Another error today

Errore MailPoet: Exception: SQLSTATE[42S02]: Base table or view not found: 1146 Table ‘nthxtphnae.incontritransessualionline_wp_mailpoet_subscriber_segment’ doesn’t exist in /home/624781.cloudwaysapps.com/nthxtphnae/public_html/wp-content/plugins/mailpoet/lib/Models/Model.php:373
Stack trace:
#0 /home/624781.cloudwaysapps.com/nthxtphnae/public_html/wp-content/plugins/mailpoet/lib/Segments/WP.php(352): MailPoet\Models\Model::__callStatic()
#1 /home/624781.cloudwaysapps.com/nthxtphnae/public_html/wp-content/plugins/mailpoet/lib/Segments/WP.php(234): MailPoet\Segments\WP->insertUsersToSegment()
#2 /home/624781.cloudwaysapps.com/nthxtphnae/public_html/wp-content/plugins/mailpoet/lib/Config/Populator.php(357): MailPoet\Segments\WP->synchronizeUsers()
#3 /home/624781.cloudwaysapps.com/nthxtphnae/public_html/wp-content/plugins/mailpoet/lib/Config/Populator.php(172): MailPoet\Config\Populator->createDefaultSegment()
#4 /home/624781.cloudwaysapps.com/nthxtphnae/public_html/wp-content/plugins/mailpoet/lib/Config/Activator.php(80): MailPoet\Config\Populator->up()
#5 /home/624781.cloudwaysapps.com/nthxtphnae/public_html/wp-content/plugins/mailpoet/lib/Config/Activator.php(60): MailPoet\Config\Activator->processActivate()
#6 /home/624781.cloudwaysapps.com/nthxtphnae/public_html/wp-content/plugins/mailpoet/lib/Config/Initializer.php(381): MailPoet\Config\Activator->activate()
#7 /home/624781.cloudwaysapps.com/nthxtphnae/public_html/wp-content/plugins/mailpoet/lib/Config/Initializer.php(315): MailPoet\Config\Initializer->maybeDbUpdate()
#8 /home/624781.cloudwaysapps.com/nthxtphnae/public_html/wp-includes/class-wp-hook.php(308): MailPoet\Config\Initializer->initialize()
#9 /home/624781.cloudwaysapps.com/nthxtphnae/public_html/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters()
#10 /home/624781.cloudwaysapps.com/nthxtphnae/public_html/wp-includes/plugin.php(517): WP_Hook->do_action()
#11 /home/624781.cloudwaysapps.com/nthxtphnae/public_html/wp-settings.php(623): do_action()
#12 /home/624781.cloudwaysapps.com/nthxtphnae/public_html/wp-config.php(93): require_once(‘/home/624781.cl…’)
#13 /home/624781.cloudwaysapps.com/nthxtphnae/public_html/wp-load.php(50): require_once(‘/home/624781.cl…’)
#14 /home/624781.cloudwaysapps.com/nthxtphnae/public_html/wp-admin/admin.php(34): require_once(‘/home/624781.cl…’)
#15 {main}

Update

Here are the error logs on the staging version

[Thu Aug 18 04:23:41.870388 2022] [proxy_fcgi:error] [pid 6331:tid 139949118203648] [client 114.108.219.166:56906] AH01071: Got error ‘PHP message: WordPress errore sul database Incorrect table name ‘incontritransessualionline_wp_mailpoet_scheduled_t…………(click_id, order_id)\n) DEFAULT CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci fatta da activate_plugin, do_action(‘activate_mailpoet/mailpoet.php’), WP_Hook->do_…’, referer: https://wordpress-624781-2819588.cloudwaysapps.com/wp-admin/plugins.php
[Thu Aug 18 04:31:54.690867 2022] [proxy_fcgi:error] [pid 6625:tid 139948992313088] [client 114.108.219.166:57464] AH01071: Got error ‘PHP message: WordPress errore sul database Incorrect table name ‘incontritransessualionline_wp_mailpoet_scheduled_t………… SET utf8mb4 COLLATE utf8mb4_unicode_ci fatta da activate_plugin, do_action(‘activate_mailpoet/mailpoet.php’), WP_Hook->do_…’, referer: https://wordpress-624781-2819588.cloudwaysapps.com/wp-admin/plugin-install.php?s=mailpoet&tab=search&type=author
[Thu Aug 18 05:01:12.135364 2022] [proxy_fcgi:error] [pid 6625:tid 139949017491200] [client 114.108.219.166:58706] AH01071: Got error ‘PHP message: WordPress errore sul database Incorrect table name ‘incontritransessualionline_wp_mailpoet_scheduled_t………… SET utf8mb4 COLLATE utf8mb4_unicode_ci fatta da activate_plugin, do_action(‘activate_mailpoet/mailpoet.php’), WP_Hook->do_…’, referer: https://wordpress-624781-2819588.cloudwaysapps.com/wp-admin/plugin-install.php?s=mailpoet&tab=search&type=author
[Thu Aug 18 03:34:51.587241 2022] [proxy_fcgi:error] [pid 15953:tid 139949672122112] [client 114.108.219.166:54284] AH01071: Got error ‘PHP message: WordPress errore sul database Incorrect table name ‘incontritransessualionline_wp_mailpoet_scheduled_………… SET utf8mb4 COLLATE utf8mb4_unicode_ci fatta da activate_plugin, do_action(‘activate_mailpoet/mailpoet.php’), WP_Hook->do_…’, referer: https://wordpress-624781-2819588.cloudwaysapps.com/wp-admin/plugin-install.php?s=mailpoet&tab=search&type=author

• This reply was modified 2 years, 6 months ago by andreadelriva.

Hi there @kellymetal

In your conflict testing, did you try with only MailPoet active and a default theme like Twenty Twenty?

Yes, I did also that, and it did not work. Anyways, here are some curious developments.

This time around, I’ve created a staging copy of that site, and instead of disabling I’ve uninstalled all plugins except m2p, with the 2012 wp theme. In this occasion, I did not see the pop-up “unknown error” after migrating to Mp3, but, the wizard skipped the step to import the mail list and went right to the settings set up window 4 steps.

However, I was able to import the contact list with CSV file.

Here is the link to the staging version of the site https://wordpress-624781-2819588.cloudwaysapps.com/

@misplon
Oh, btw, I do have premium lincese since it was available! ??

Is just that , I have the habit of using this forum, eheh

Be kind, remind me the email address for customer support, ty!

• This reply was modified 2 years, 9 months ago by andreadelriva.
• This reply was modified 2 years, 9 months ago by andreadelriva.

Great! Thanks!

Marking thread as solved

Cheers! ??

Thank you Andrew, that worked like a charm!

Do you have maybe any link for updated CSS snippets for Vantage to download?