andreashelley

Again I say I CANNOT get to the last step. I CANNOT GET PAST STEP 2. It won’t let me continue past verifying my site because I get the error.

I can’t finish onboarding.

I can’t go to the track conversions selection.

I can’t get to any of the menus to erase data or stop sync or ANYTHING.

I can connect or disconnect my pinterest account on step one then that’s it.

The new version came out so I did the update, unclaimed my site again, and tried to do the setup all over. STILL THE SAME ISSUE.

“there was an error saving the settings” when I try to verify my website.

I can’t do ANY of the other steps you mentioned because I can’t get through setup and therefore have no other menus. I have unclaimed and reclaimed probably 30 times now and STILL the same error.

When I check on Pinterest after, it has re-claimed my website for me, it’s just the setup that is glitching and won’t let me get to the next step.

Yes, I did that also. No change. I still get the same error “there was an error saving the settings”

I can’t even get to the step where you set up conversion tracking. In setup, I can’t get past step #2: verify your website. Which also means I can’t do the other steps because the only option I have under marketing >> pinterest is “get started”.

None of the other menus will show up until I can get through set up. Which I can’t.

This is the “official” Pinterest/WooCommerce plugin and it absolutely does not work. When will you be fixing this?

Just tried installing the latest update and still the same problem.

“there was an error saving the settings” during the “verify your website” step.

Pinterest has now put me on notice to lose my verified status if I don’t solve the issues by July 17.

What is going on with this plugin? It can’t even get through the setup stage. Please help.

The same problem.

I was installing 1.1.0

Well, I went through the steps despite my better judgment and it doesn’t work.

I got to step two in the plugin onboarding “verify your website” and it just puts up an error every time. “there was an error saving the settings”

I did all the prior steps, even unclaiming my website on Pinterest. Now everything is disconnected, and the plugin won’t do anything.

That seems ridiculous just for a changed password. If I unclaim my website, I lose my verified merchant status and have to start over with the verification process. And if I ever change my password again, I have to do it again.

Not to mention if I erase all plugin data, after I reinstall I’ll have to go through all of my products to set the “condition” again since there’s no bulk way to do that.

Obviously a huge glitch in the plugin that should be fixed.

The problem seems to be from how WooCommerce Square plugin passes information to Square.

If I look back at my orders, sometime in the first week of July, my transactions switched from just showing “custom amount” from WooCommerce to now showing item detail — which causes the calculation issues with gift cards.

I updated my WooCommerce Square plugin that week.

Whatever update was made, that seems to be where the issue is.

Is there a way to switch it back to handling WooCommerce transactions just as custom amounts always?