AndreeaR

Hey @hullukettu,

Thank you for sharing!

This behavior is not expected, as we don’t intend to make dismissed notices reappear. It may be related to your environment, as the option to dismiss is not necessarily saved.

Since you are a premium user, feel free to reach out to us on the dedicated channels so we can get more details about the problem – https://store.themeisle.com/.

Best regards,

Andreea

Hey @asurawill,

Thank you very much for your feedback! We’re glad to see you enjoy working with the Blocks Animation.

If you need any help, don’t hesitate to contact us!

Best regards,

Andreea

Hey @ijed,

Thank you for using Otter and for sharing your feedback!

If you need any help, feel free to let us know.

Best regards,

Andreea

Hey @webavante,

Thank you for using our plugin and for reaching out!

I forwarded your suggestion to our development team for review. They will evaluate the feature request and then decide upon the following actions.

Feel free to let us know if you encounter any other difficulties!

Best regards,

Andreea

Hey @bpatel,

Thank you for using our plugin and for letting us know!

I tested and replicated the behavior you described, so I forwarded the issue to our development team for review. In the meantime, you can still assign images to such categories if you upload them directly to the media library, then manually open the images and select a category.

I will let you know as soon as we have updates!

Best regards,

Andreea

Hi @lswebs,

Thank you for your cooperation!

Here are some actions that you can perform to see if we can find the root cause:

• duplicate the Flavor three input and disable the original one – check if the issue persists
• create a new Flavor three input and configure its conditions to see if it works

If the issue persists, install the Query Monitor plugin, go to the product page, and check if there are errors displayed.

Let me know how it goes!

Hey @zronankrugh,

Thank you for using Feedzy and for reaching out!

The images from the Feedzy widget can be adjusted from the settings. Go to the page where you have the widget, select it, and open the style settings. There, you will see the Thumbnail dimensions – https://vertis.d.pr/i/M1ZdD1.

I hope this helps!

Hey @kromaweb,

I tried to replicate the behavior on a clean instance, but once I closed the ad, it didn’t appear again.

Can you please make sure you clear the cache and see if the issue persists – https://docs.themeisle.com/article/1526-how-to-clear-the-cache-in-wordpress?

Hey @jdr66,

Thank you for using our plugin!

We are happy to hear you find it easy to use. If you encounter any difficulties, don’t hesitate to reach out to us!

Best regards,

Andreea

Hey @robertkk,

I am sorry for the confusion our reply created. We treated it as a priority issue, and our development team worked on addressing it. We will let you know as soon as the solution will be released.

Thank you for your patience!

Hi @ltelles,

Thank you for trying our plugin and for sharing your experience!

I am sorry to hear you encountered difficulties while using it. If you are still interested in using it, we are here to help you with this situation. We have not encountered a similar case for now, so feel free to share more details about the issue.

Best regards,

Andreea

Hey @hullukettu,

Thank you for using Feedzy and for letting us know about your experience!

Could you please provide information on which plugins are mentioned in the promo notifications you referred to?

I am asking because Feedzy doesn’t display such notifications by default, so it might be another plugin that generates them. Please try deactivating the other plugins, except for Feedzy, and see if the issue persists. Here is a doc that should help – https://docs.themeisle.com/article/1112-theme-doesnt-work-as-expected-troubleshooting-guide.

Looking forward to your reply!

Hi @oraduwur,

Thank you for using PPOM and for reaching out!

I checked the currently displayed product and didn’t encounter any issues when selecting options from the dropdown. Regarding the price not being displayed, can you please check if the issue persists on a product that doesn’t have PPOM inputs?

Hey Lori,

Thank you for the recording!

Can you please perform these actions to see if there is a plugin conflict – https://docs.themeisle.com/article/1112-theme-doesnt-work-as-expected-troubleshooting-guide?

Hi @mikefitzman,

Thank you for being a loyal user and for trying to use Otter!

For these situations, we prepared a doc that explains how to migrate from WP Product Review to Otter – https://docs.themeisle.com/article/1360-migrating-from-wp-product-review-to-otters-review-block.

I hope this helps!

Best regards,

Andreea