AndreeaR

Hey @bedigital,

Thank you for the details!

I replicated the issue and forwarded it to our development team. I will let you know as soon as we have updates.

Best regards,

Andreea

Hey @anarchinity,

Thank you for using Feedzy and for reaching out!

To help you address your issue effectively, we need a few more details from you:

• Feed source URL
• How are you displaying feeds? Are you using the feed-to-post feature, Feedzy block, or shortcode approach?
• Can you share some screenshots of your configuration?

In the meantime, here are a few steps you can try:

• Test if the feed is valid using this link:?W3C Feed Validator
• Check how the feed is displayed on SimplePie:?SimplePie Demo?(Feedzy uses this library to display feeds)

Let us know the results!

Hey @bedigital,

Thank you for reaching out!

Can you please share what PHP and WP version are you using?

Hey @zizomody,

Thank you for sharing your feedback! It means lot to us ??

If you have any questions, please don’t hesitate to reach out to us!

Best regards,

Andreea

Hey @andreafiorini,

Thank you for your cooperation!

We’re glad to know everything works as expected now. If you’ve had a positive experience with Otter and would like to share it, we would greatly appreciate your review –https://www.ads-software.com/support/plugin/otter-blocks/reviews/#new-post.

Have a great day!

Hi @crispybran,

Thank you very much for sharing your thought! We’re glad to see you had a good experience.

Can you please share more details about the issue you encountered with Font Awesome, to see what we can do?

Best regards,

Andreea

Great! Thank you again for your cooperation! ??

Hey @brendanshanahan,

Thank you for giving LightStart a try! I am sorry to hear you faced inconveniencies!

Allow me to share some insights about this: to make sure you get the most out of LightStart, we prepared some engaging, ready-to-use templates using the Otter Blocks. The connection between LightStart and Otter Blocks is included in the?Plugin Documentation and also on the plugin’s main page after installation and activation:?Main Page.

I hope this helps clarify things for you!

Hey @silvirivili,

Thank you for pointing this out!

I managed to replicate it on my website and forwarded it as a bug to our development team for review. You can check the progress here: https://github.com/Codeinwp/woocommerce-product-addon/issues/337.

I will let you know as soon as we have updates!

• This reply was modified 3 months ago by AndreeaR.

Hey @silvirivili,

Thank you for the new screenshot.

I will share my thoughts to see if I understand the issue: The problem is that the Choose Color Fabrics for the mattress is not visible, as it happened for Milano (https://vertis.d.pr/i/tkm7D6) and Giovanni (https://vertis.d.pr/i/WRs9bH), where it is correctly displayed.

If this is the issue, please share a screenshot of the configurations you made for the mattress’s Color Fabrics. Otherwise, please share more details, mentioning the exact names of the fields.

Hey @silvirivili,

The first link is not correct and I cannot see its content. Can you please share a screenshot of the PPOM meta group panel so I can understand what you mean?

Also, if you made changes, please clear the cache first – https://docs.themeisle.com/article/1526-how-to-clear-the-cache-in-wordpress.

Hey @izas1993,

Thank you for sharing the details!

Unfortunately, I was not able to replicate the issue on my end. Can you kindly follow these troubleshooting steps to make sure that this is not a plugin conflict? – https://docs.themeisle.com/article/1112-theme-doesnt-work-as-expected-troubleshooting-guide

Looking forward to your reply!

Hey @silvirivili,

Great, I’m glad you solved the displaying issue.

I checked your website, and the values in the dropdown are visible: https://vertis.d.pr/i/1n7av4. Have you set a default value in the settings, and is it not displayed? Can you share some screenshots of the configuration of this input?

Hey @andreafiorini,

We appreciate your cooperation in reporting the issue you’re encountering. We are sorry for the inconvenience, and we have confirmed the problem. A bug report has been created and forwarded to our product development team for review. You can check its progress here – https://github.com/Codeinwp/otter-blocks/issues/2349.

What happens next?

Our product team will evaluate the impact of this issue compared to other open bugs and upcoming features, and assign a priority level to the bug report.

Our developers prioritize the highest-priority issues first, so we cannot provide a specific timeline for resolution at this time.

We will update you via email once the issue is addressed and a fix is released. You may also check the product’s changelog for updates and fixes included in each release.

If you have any additional questions or concerns, please feel free to open another thread. Again, we apologize for the inconvenience and thank you for your patience.

Hey @sethy89,

Thank you for using Neve and for your kind words!

If you need any help, please don’t hesitate to reach out to us!

Best regards,

Andreea