andrewews

In terms of fixing the order numbers, I had to go into the database, open the wp_postmeta table and insert a new record.

The meta_id should autoincrement
post_id is the current order number
meta_key is _order_number
meta_value is the actual order number desired

I dunno if this is okay or whether there will be unintended consequences. Thoughts developers?

Also confirming I had a similar issue and the patch has fixed it. Thank you ??

Can confirm a similar situation is happening with a site I am developing, resolved temporarily using the same solution mentioned here. Hoping a bug report has been filed.

Thank you Mirko for the clarification, good to know it’s not a bug on my end.

Agreed, also identified the same comma issue and did a manual deletion.

Hi,

The situation is still occurring, around once in every 20 orders. With nothing in the side order notes bar and no logs, it’s difficult to know how to proceed. Even a message that their order failed because of a timeout would be helpful.

Please can you advise?

Thanks for the reply, appreciated the clarification.

Hi Daniyal,

Actually, I think there’s a misunderstanding, I am able to get the apple and google pay buttons to show.

All I want is to know is a way to detect when the buttons are unavailable so I can style the checkout page differently!

Hi Niklas, could you advise whether the log was received? I had included a link referencing this forum thread.

With it being the holidays period, roughly when can I expect this to be looked into? Just so I know when to next check back.

Hi Niklas, I hope the log was received?

Thank you Niklas, I have sent that over.

Hi Inpsyde,

Thank you for your insight. I have taken a look through the PayPal logs and found the one related to the recent customer.

Observations:

– Does not log the breakdown by item, only one total (the incorrect ￡191.80)
– No shipping

So that is very unusual that their order gets sent to PayPal as one chunk with no breakdown. The customer had sent a screenshot showing the items in the basket.

Is there a way I can send the log file to you privately?

Regards,
Andrew

Closing topic. In the end we decided to upgrade to FiboSearch premium to resolve the issue.

Thank you for your reply, I will need to schedule time to investigate further.

Hi, thank you for your reply.

Is there any possible insight into why it is generating the list as it does? Why 4 products list? Why 1004, 1000, 100 and 353 URLs respectively?