andris007

Hi,

Thanks very much.

I was able to fix it by deleting everything on the staging site.
It was a plugin issue after all.

Hi,
Thank you for the suggestions,

I’m not sure if you made some changes since the reply was 3 days ago.

I haven’t touched anything related to the checkout page.

(…) things are not lining up.

Since you can’t edit the woocommerce checkout page using elementor, I use a plugin called ‘ShopEngine’ which lets me to edit the checkout page with the elementor toolkit. I assume this is the reason, why it’s handled by both woocommerce and elementor.

I have tried the method you suggested, with a newly created checkout page, but I still have the same issue, VAT is only calculated for logged in users.

Then I disabled the ShopEngine checkout template, and I tried it again with the newly created checkout page, but again the same problem occurs.

Hi, thanks for your reply

I understand that tax is not being calculated for guest users on your site, is that correct?

Yes.

Here are the screenshots:

General Settings:
https://snipboard.io/Mih4x3.jpg
https://snipboard.io/khd5zM.jpg

Tax Settings:
https://snipboard.io/bXuSzU.jpg

Tax Rates (standard – all my products belong here):
https://snipboard.io/5h7PG1.jpg
https://snipboard.io/Jzu9YB.jpg
https://snipboard.io/AXdVWB.jpg
https://snipboard.io/wACKYT.jpg

Tax Rates (zero):
https://snipboard.io/4f9uEL.jpg

Here is the system status report:

### WordPress Environment ###

WordPress address (URL): https://www.localcolor.one
Site address (URL): https://www.localcolor.one
WC Version: 7.1.0
REST API Version: ? 7.1.0
WC Blocks Version: ? 8.7.5
Action Scheduler Version: ? 3.4.0
Log Directory Writable: ?
WP Version: 6.1.1
WP Multisite: –
WP Memory Limit: 1 GB
WP Debug Mode: –
WP Cron: ?
Language: en_US
External object cache: –

### Server Environment ###

Server Info: Apache
PHP Version: 7.4.33
PHP Post Max Size: 256 MB
PHP Time Limit: 90
PHP Max Input Vars: 10000
cURL Version: 7.86.0
OpenSSL/1.1.1s

SUHOSIN Installed: –
MySQL Version: 5.7.40-log
Max Upload Size: 256 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 7.1.0
WC Database Prefix: wp_
Total Database Size: 60.31MB
Database Data Size: 55.14MB
Database Index Size: 5.17MB
wp_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_actions: Data: 0.14MB + Index: 0.11MB + Engine InnoDB
wp_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_actionscheduler_logs: Data: 0.09MB + Index: 0.09MB + Engine InnoDB
wp_aioseo_cache: Data: 0.09MB + Index: 0.03MB + Engine InnoDB
wp_aioseo_notifications: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_aioseo_posts: Data: 0.05MB + Index: 0.02MB + Engine InnoDB
wp_aryo_activity_log: Data: 0.25MB + Index: 0.00MB + Engine InnoDB
wp_cky_banners: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_cky_cookies: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_cky_cookie_categories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_comments: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wp_e_events: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_mailchimp_carts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_mailchimp_jobs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_options: Data: 5.06MB + Index: 0.14MB + Engine InnoDB
wp_postmeta: Data: 15.50MB + Index: 0.59MB + Engine InnoDB
wp_posts: Data: 12.45MB + Index: 0.28MB + Engine InnoDB
wp_smush_dir_images: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_trp_dictionary_en_us_hu_hu: Data: 0.09MB + Index: 0.08MB + Engine InnoDB
wp_trp_gettext_en_us: Data: 1.52MB + Index: 0.61MB + Engine InnoDB
wp_trp_gettext_hu_hu: Data: 1.52MB + Index: 0.56MB + Engine InnoDB
wp_trp_gettext_original_meta: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_trp_gettext_original_strings: Data: 0.47MB + Index: 0.36MB + Engine InnoDB
wp_trp_original_meta: Data: 0.06MB + Index: 0.08MB + Engine InnoDB
wp_trp_original_strings: Data: 0.06MB + Index: 0.05MB + Engine InnoDB
wp_ups_shipping_accessorial: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_ups_shipping_account: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_ups_shipping_config: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_ups_shipping_delivery_rates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_ups_shipping_fallback_rates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_ups_shipping_license: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_ups_shipping_logs_api: Data: 0.48MB + Index: 0.00MB + Engine InnoDB
wp_ups_shipping_log_frontend: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_ups_shipping_orders: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_ups_shipping_package_default: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_ups_shipping_product_dimension: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_ups_shipping_retry_api: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_ups_shipping_services: Data: 0.11MB + Index: 0.00MB + Engine InnoDB
wp_ups_shipping_shipments: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_ups_shipping_tracking: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_usermeta: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
wp_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wc_admin_notes: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
wp_wc_admin_note_actions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wp_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wfblockediplog: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wfblocks7: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wfconfig: Data: 0.09MB + Index: 0.00MB + Engine InnoDB
wp_wfcrawlers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wffilechanges: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wffilemods: Data: 10.52MB + Index: 0.00MB + Engine InnoDB
wp_wfhits: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wfhoover: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wfissues: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_wfknownfilelist: Data: 4.52MB + Index: 0.00MB + Engine InnoDB
wp_wflivetraffichuman: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wflocs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wflogins: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wfls_2fa_secrets: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wfls_settings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wfnotifications: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wfpendingissues: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_wfreversecache: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wfsnipcache: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wfstatus: Data: 0.14MB + Index: 0.09MB + Engine InnoDB
wp_wftrafficrates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_woo_shippment_provider: Data: 0.09MB + Index: 0.00MB + Engine InnoDB
wp_wotv_woo_track_info: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpforms_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wpr_rocket_cache: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wpr_rucss_used_css: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wp_yoast_indexable: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wp_yoast_indexable_hierarchy: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_yoast_seo_links: Data: 0.02MB + Index: 0.03MB + Engine InnoDB

### Post Type Counts ###

attachment: 19
customize_changeset: 61
elementor_library: 3
elementskit_template: 4
language_switcher: 4
nav_menu_item: 11
page: 10
polylang_mo: 2
post: 1
product: 4
revision: 1157
shopengine-template: 6
shop_order: 3
wpforms: 1
wp_global_styles: 11
wp_navigation: 1
wp_template: 1
wp_template_part: 2
yay-currency-manage: 3
yith_wcan_preset: 2

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (24) ###

Advanced Google reCAPTCHA: by WP Concern – 1.0.12
All in One SEO: by All in One SEO Team – 4.2.7.1
Antispam Bee: by pluginkollektiv – 2.11.1
Activity Log: by Activity Log Team – 2.8.5
CookieYes | GDPR Cookie Consent: by CookieYes – 3.0.6
DHL Shipping Germany for WooCommerce: by DHL – 3.2.1
GTM4WP: by Thomas Geiger – 1.16.2
Elementor: by Elementor.com – 3.8.1
ElementsKit Lite: by Wpmet – 2.7.5
Essential Addons for Elementor: by WPDeveloper – 5.4.4
EU/UK VAT for WooCommerce: by WPWhale – 2.8.4
Filter Everything?— WooCoomerce Product & WordPress Filter: by Andrii Stepasiuk – 1.7.1
Site Kit by Google: by Google – 1.88.0
Maintenance: by WebFactory Ltd – 4.07
One Stop Shop for WooCommerce: by vendidero – 1.3.3
ShopEngine: by Wpmet – 3.0.0
TranslatePress - Multilingual: by Cozmoslabs
Razvan Mocanu
Madalin Ungureanu
Cristophor Hurduban – 2.4.2

UPS Shipping and UPS Access Point? : Official Plugin: by UPS – 3.4.2
WooCommerce Stripe Gateway: by WooCommerce – 7.0.1
WP Menu Cart: by WP Overnight – 2.12.1
WooCommerce Multilingual & Multicurrency: by OnTheGoSystems – 5.0.2
WooCommerce PayPal Payments: by WooCommerce – 2.0.0
WooCommerce: by Automattic – 7.1.0
Wordfence Security: by Wordfence – 7.8.0

### Inactive Plugins (6) ###

Autoptimize: by Frank Goossens (futtta) – 3.1.3
Multi-Carrier Shipping Plugin for WooCommerce Basic: by PluginHive – 1.3.6
UPS (BASIC) WooCommerce Shipping: by PluginHive – 1.2.15
WP Rocket: by WP Media – 3.12.3.2
YITH Color and Label Variations for WooCommerce: by YITH – 1.25.1
YITH WooCommerce Product Add-ons & Extra Options: by YITH – 2.16.0

### Dropin Plugins (1) ###

advanced-cache.php: advanced-cache.php

### Settings ###

API Enabled: –
Force SSL: –
Currency: HUF (Ft)
Currency Position: right_space
Thousand Separator: .
Decimal Separator: ,
Number of Decimals: 0
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –
Enforce Approved Product Download Directories: ?

### WC Pages ###

Shop base: #5 - /
Cart: #6 - /cart/
Checkout: #7 - /checkout/
My account: #8 - /account/
Terms and conditions: #1274 - /terms-conditions-policy/

### Theme ###

Name: Storefront
Version: 4.2.0
Author URL: https://woocommerce.com/
Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ?

### Templates ###

Overrides: –

### Admin ###

Enabled Features: activity-panels
analytics
coupons
customer-effort-score-tracks
experimental-products-task
experimental-import-products-task
experimental-fashion-sample-products
shipping-smart-defaults
shipping-setting-tour
homescreen
marketing
multichannel-marketing
mobile-app-banner
navigation
onboarding
onboarding-tasks
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
shipping-label-banner
subscriptions
store-alerts
transient-notices
woo-mobile-welcome
wc-pay-promotion
wc-pay-welcome-page

Disabled Features: minified-js
new-product-management-experience
settings

Daily Cron: ? Next scheduled: 2022-12-02 10:05:59 +01:00
Options: ?
Notes: 54
Onboarding: completed

### WooCommerce PayPal Payments ###

Onboarded: ?
Shop country code: HU
WooCommerce currency supported: ?
Advanced Card Processing available in country: –
Pay Later messaging available in country: –
Webhook status: –
Vault enabled: ?
Logging enabled: ?
Reference Transactions: –
Used PayPal Checkout plugin: –
Tracking enabled: ?

### Action Scheduler ###

Complete: 307
Oldest: 2022-11-02 13:08:18 +0100
Newest: 2022-12-01 15:06:13 +0100

Failed: 2
Oldest: 2022-10-29 11:00:19 +0200
Newest: 2022-10-29 11:24:25 +0200

Pending: 5
Oldest: 2022-12-01 15:21:13 +0100
Newest: 2022-12-02 04:02:32 +0100

### Status report information ###

Generated at: 2022-12-01 15:21:01 +01:00