Andy Cook
Forum Replies Created
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Forum: Plugins
In reply to: [HubSpot Tracking Code for WordPress] not displaying since WP updateHi Sean –
So sorry about the issues with the new version. Do you mind sending me an email directly with your website URL and I’ll take a look for you?
My email address agcook [at] hubspot [dot] com.
– Andy
Huh – that’s strange… do you mind emailing [email protected] with your WordPress website URL so we can take a closer look? Also, it’d be super helpful if you can create an administrative WordPress Dashboard login for [email protected] so we can take a closer look. Thanks!
That’s a big problem and I’m sorry for the issue. Do you mind telling me what browser the people who couldn’t close out of the popup are using?
Also, if you don’t mind creating [email protected] and administrative WordPress login to your dashboard I can definitely take a deeper look at the issue here.
Just as a follow up – there was a bug in 3.1.8 which made it seem like the tables were dropped when in fact they actually weren’t. We’ve since fixed the bug in 3.1.9, so if you update you might find that all the data is actually there. Sorry every one for any heart attacks we might have caused – we’ve since removed the functionality that checks to see if your tables were dropped so that error shouldn’t show up again.
Hi Thomas –
Sorry about the issue. I think I figured out the problem here though. Somehow the “trunk” folder from SVN got added into the 3.1.9 folder, so Leadin existed inside of itself. If you read the last comment on this thread, WordPress doesn’t like unzipping a folder with the same name inside of itself.
I removed the double folder from version 3.1.9 so I think it should start working correctly again. If not, just let me know and I’ll keep debugging.
Thanks for reporting this issue so we could get to the bottom of it.
Cheers,
– AndyForum: Reviews
In reply to: [HubSpot - CRM, Email Marketing, Live Chat, Forms & Analytics] Very NiceThanks for your review of Leadin! ??
Forum: Plugins
In reply to: [HubSpot - CRM, Email Marketing, Live Chat, Forms & Analytics] CPU usageSorry for the issues. The GetResponse integration caused a few issues in older versions of the plugin because of conflicts with GetResponse libraries. It’s probably namespaced though now so it shouldn’t be causing any issues.
Is it possible for you to grab your PHP error logs and email them to [email protected] so I can try to figure out why it is breaking your site?
As for the memory issue, we actually know Leadin is a bit of a resource hog, so we’ve been busily rewriting the entire plugin to start storing all your data on the cloud. In early tests we’ve seen 10x speed increases and you’ll have peace of mind knowing all your Leadin data is backed up regularly on our secure servers.
We haven’t written the GetResponse integration yet for the beta of the Cloud version. Once it’s ready though do you want me to ping you to invite you to the beta?
Thanks so much for the amazing review! And more importantly, thanks for sticking with us all the way from version 0.5.0 while we continuously improved the product based on your feedback. We really appreciate your support and encouragement.
Cheers to another great year together! ??
Forum: Plugins
In reply to: [HubSpot - CRM, Email Marketing, Live Chat, Forms & Analytics] A few issuesHmm – that’s strange. We’ve admittedly run into a lot of issues with multisite. Building a plugin like Leadin on that platform is challenging at times.
Would you be able to spin me up an administrative WordPress login to your multisite network so I can take a look at what’s going on here? Please use [email protected] as the email so we’re sure to see it and we’ll go from there.
Sounds like there’s a bug with creating the flag to not show the pointer to setup your settings…
Do you mind emailing [email protected] so we can take a closer look at this one? An administrative login to your WordPress dashboard would be ideal, but I’m also happy to hop on a screen share with you to try to diagnose what’s going on here.
That’s not good… Do you mind email [email protected] with a link to your website so we can take a look for you?
Thanks for the nice review too – I’m hoping by fixing this bug we can get you up to 5-stars so I’d be keen to hear from you and get this one solved.
Cheers!
Can you please post a link to your site or email [email protected] so we can take a closer look?
@Virtality Marketing Solutions – Sorry about the issues… we’re looking into this in the current version.
In the meantime, our beta customers have seen the load times drop dramatically in the beta. If you want to test it out we’d love to have you aboard the Beta Team. Just shoot me an email if you’re interested – andy [at] leadin [dot] com.
Thanks so much for the great review! We really appreciate it ??
There’s no way to disable the powered by links right now in the plugin. But since we’re all friends here I wrote out some CSS code that will hide it ??
#leadin-subscribe-powered-by { display: none; }