andypp

That fixed it, thank you!

I have contacted your customer care specialists via the provided form to request the fixed zip file. I’ll follow up with them directly for further support.

Thank you again for your help!

Thank you for your reply.

Here are the details you requested:

Poll Maker plugin version: 5.5.1.
PHP version: 8.0.30.
WordPress version: 6.6.2.
Video demonstration: https://streamable.com/p79pme.
Website link: keblog.

Please let me know if you need any further information.

Thank you for your assistance!

Thank you for your reply.

Here’s a link to a screenshot showing the issue on the “Statistics” tab for a poll with active votes: https://ibb.co/GCdrLTx

Here is the additional information:

WordPress version: 6.4.5
Poll Maker plugin version: 5.4.8
URL of the page where the issue occurs: /wp-admin/admin.php?page=poll-maker-ays-results-each&poll=7&title=TITLE (where TITLE is an example)

Thank you.

Thank you for your detailed response.

I apologize for the confusion. After further testing, I realized that I was not logged in on mobile and was logged in on desktop. Since my caching settings are configured to bypass the cache for logged-in users, this explains why the issue didn’t occur on desktop, as I was seeing the non-cached version of the page.

I’ll try adjusting the cache expiration time for non-logged-in users.

Best regards,
Andy

Thank you for your response.

I understand the limitations regarding dynamic content and caching.

I would also like to mention that I’ve discovered the issue occurs only on mobile browsers (iOS Safari and Chrome, in my case). On desktop (Chrome), when I reload the page after voting, the results are correctly displayed according to the settings.

If this additional detail helps in any way, please let me know.

Thank you again for your assistance!

The polls are integrated directly into the articles, which are the most important and frequently visited pages on the site. Therefore, excluding the articles from caching isn’t a viable option as it could negatively impact performance.

Since the articles need to be cached, it seems that the only option is to reduce the cache expiration time.

Do you think this approach could work, or would you recommend any specific settings or alternative methods to balance caching performance with dynamic poll updates?

Thank you for your assistance!

UPDATE: I had the ‘Disable Share Options Meta Box’ option selected in the Settings section under General. After I deselected this option, the errors disappeared. However, having to deselect this option to resolve errors is not a desirable solution.

Hi,

Thanks for your efforts in trying to recreate the issue.

I’m not using any addons of MashShare, just the basic plugin.
Unfortunately, I haven’t been able to pinpoint specific pages that trigger the warning.
This is the website.

Thank you!

Hi,

Thanks for getting back to me.

The installed version of the plugin is indeed 4.0.47.

The PHP version on the server is 8.0.30.

Here’s a link to a screenshot: https://snipboard.io/UN1y9b.jpg

Thanks!

After further investigation, I realized that the modifications were being made by WebTotem, which is a security application installed on my Plesk server.

Unless WebTotem’s support advises otherwise or the Wordfence experts caution against it, I am considering allowing these modifications as a WordPress allowlisted exception in Wordfence.
Please let me know if you have any other recommendations, thanks.

Great, thanks!

Thank you for your help and for the links! It doesn’t sound like fun but I’ll try.

It says: utf8_unicode_ci