aneherdes

Thank you for the thorough reply, @zoonini ! ? That is exactly what I was looking for.

If anyone else stumbles upon this topic looking for the changelog, there’s this link as well.

• This reply was modified 1 year, 11 months ago by aneherdes. Reason: open link in new tab

We found another website with an in-depth log of messages between the poster (another hostgator/Bluehost/Endurance user) facing the exact same issue.

I’ll leave it here in case it is helpful. I recommend folks with those 409 errors read the whole thing.

The post lists many possible culprits and suggestions, but we found out that our websites’ IP is blacklisted in 2 spam lists, via this website. According to the spam lists responsible for the blacklist, our case is the host’s fault — for not controlling/banning other ips from our “neighboring block” that are malicious.

??

I’m tired of contacting Hostgator for now LOL, so I’ll give it a few days and gather some screenshots and data before calling them again.

Cheers ?

I talked to them again and mentioned both to check the Ahrefs bots, and WAF issues.

Hostgator guaranteed there were no issues on their side, and that those crawl bots were whitelisted in ModSecurity as well.

I scanned the site again and Ahrefs is still reporting the same conflict issues.

I’m back to testing plugins (could be a cache issue) in the meantime, so, sadly, for now I have no answers. However, if I have any updates I’ll bring those to the forums!

Thank you for the support!

Hi @takayukister, thank you for your time!

The form is used only in the page https://anebarone.com/contact/

But it has been loading the same recaptcha file in all pages and it seems to be broken. This is the site audit report by Ahrefs listing 300+ pages with the same issue: https://imgur.com/a/4RhxcRo

I just found something, though, that may be useful for other users.

ModSecurity also blocks Ahrefs from crawling the site, which may be the cause of those error logs. So when contacting the host, we should ask both about checking CF7 AND Ahrefs in the error logs.

Would it be alright to leave this topic open for a little longer? I’ll try to talk to Hostgator again and return with any news.

Thank you!

Hi nK! Thank you very much for your time and the plugin recommendation, it worked perfectly.