Forum Replies Created

Viewing 9 replies - 1 through 9 (of 9 total)
  • Thread Starter aneresnyy

    (@aneresnyy)

    There was no custom code added. I had this working on multiple woocommerce sites and it disappeared from all of them, all of them used basic woocommerce settings with no additional plugins or code.

    Thread Starter aneresnyy

    (@aneresnyy)

    What I described is exactly how my site used to function, no extra plugins were in use. It looked similar to the mockup I shared. It seems like a pretty basic function for woocommerce, to be able to choose a shipping method for each shipping class in the cart instead of merging all the items into one method. Isn’t that the whole purpose of having shipping classes?

    Thread Starter aneresnyy

    (@aneresnyy)

    I already disabled all the plugins and tested with a basic theme, just tried it again with the same results.

    The problem with the free shipping is that it should ONLY apply to the sticker and not the entire order. So if there are items from 2 different shipping classes in the cart, there should be 2 sections from which to select each shipping method. 

    I think there is some confusion as to what the exact issue is, so here’s a mockup to clarify what I’m trying to fix.

    https://snipboard.io/HB1qc7.jpg

    Thread Starter aneresnyy

    (@aneresnyy)

    The issue occurs when more than one type of shipping class is added to the cart. If there are only stickers are in the cart it works correctly.

    https://snipboard.io/dYae6c.jpg

    https://snipboard.io/CgG0zI.jpg

    https://snipboard.io/KADSE1.jpg

    It used to give a breakdown in the cart of each item separately since they don’t all ship together. So if you have a tote bag, t-shirt and sticker in the cart there should be 3 different sections visible in the cart listing each shipping price separately. That no longer appears and it’s all getting added together with no breakdown of the shipping charges..

    Thread Starter aneresnyy

    (@aneresnyy)

    I do have a subscription, however I don’t think the issue is related to WooCommerce Conditional Shipping and Payments. As I mentioned before I tried disabling each plugin to try and find the cause. I have also been using that plugin for months and didn’t make any changes to the settings.

    Thread Starter aneresnyy

    (@aneresnyy)

    The Printify shipping method is not currently active since I started using my own shipping classes, however it was working fine with it previously. I did try disabling all of my plugins (including Printify and Conditional Shipping) and switching to a default theme to see if there was a conflict causing the issue and it didn’t change anything.

    https://snipboard.io/c9106S.jpg
    https://snipboard.io/2dsLMf.jpg

    Thread Starter aneresnyy

    (@aneresnyy)

    I temporarily added a condition to hide the Free shipping option when another item is added to the cart so that is why you’re not seeing it. However the cart used to show a breakdown of each separate shipping class, even within the flat rate option. For example, if you have a t-shirt, hat and sticker added to the cart, it should show a breakdown of the flat rate price for each one individually instead of merging into one price.

    This is important since most of my items ship separately and some also have an option for express shipping so it needs to be selectable and not applied to the whole order. It’s also important that I can offer the free shipping/no tracking option for stickers and right now that’s only visible if nothing else is in the cart.

    Thread Starter aneresnyy

    (@aneresnyy)

    https://snipboard.io/dYae6c.jpg

    https://snipboard.io/CgG0zI.jpg

    https://snipboard.io/KADSE1.jpg

    
    ### WordPress Environment ###
    
    WordPress address (URL): https://kteezwonderland.com
    Site address (URL): https://kteezwonderland.com
    WC Version: 7.1.0
    REST API Version: ? 7.1.0
    WC Blocks Version: ? 8.7.5
    Action Scheduler Version: ? 3.5.2
    Log Directory Writable: ?
    WP Version: 6.1.1
    WP Multisite: –
    WP Memory Limit: 768 MB
    WP Debug Mode: –
    WP Cron: ?
    Language: en_US
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: Apache
    PHP Version: 7.4.33
    PHP Post Max Size: 256 MB
    PHP Time Limit: 120
    PHP Max Input Vars: 3000
    cURL Version: 7.66.0
    OpenSSL/1.1.1q-fips
    
    SUHOSIN Installed: –
    MySQL Version: 5.7.39-42-log
    Max Upload Size: 256 MB
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ?
    DOMDocument: ?
    GZip: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ?
    
    ### Database ###
    
    WC Database Version: 7.1.0
    WC Database Prefix: jwu_
    Total Database Size: 44.55MB
    Database Data Size: 37.99MB
    Database Index Size: 6.56MB
    jwu_woocommerce_sessions: Data: 0.03MB + Index: 0.02MB + Engine InnoDB
    jwu_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    jwu_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    jwu_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    jwu_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    jwu_woocommerce_order_itemmeta: Data: 0.11MB + Index: 0.03MB + Engine InnoDB
    jwu_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    jwu_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    jwu_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    jwu_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    jwu_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    jwu_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    jwu_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    jwu_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    jwu_acfw_store_credits: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    jwu_actionscheduler_actions: Data: 1.02MB + Index: 0.64MB + Engine InnoDB
    jwu_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    jwu_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    jwu_actionscheduler_logs: Data: 0.30MB + Index: 0.25MB + Engine InnoDB
    jwu_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    jwu_comments: Data: 0.05MB + Index: 0.09MB + Engine InnoDB
    jwu_e_events: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    jwu_e_notes: Data: 0.02MB + Index: 0.17MB + Engine InnoDB
    jwu_e_notes_users_relations: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    jwu_e_submissions: Data: 0.02MB + Index: 0.27MB + Engine InnoDB
    jwu_e_submissions_actions_log: Data: 0.02MB + Index: 0.11MB + Engine InnoDB
    jwu_e_submissions_values: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    jwu_jet_smart_filters_indexer: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
    jwu_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    jwu_mailchimp_carts: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    jwu_mailchimp_jobs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    jwu_options: Data: 7.03MB + Index: 0.16MB + Engine InnoDB
    jwu_postmeta: Data: 17.48MB + Index: 2.86MB + Engine InnoDB
    jwu_posts: Data: 10.31MB + Index: 0.30MB + Engine InnoDB
    jwu_redirection_404: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    jwu_redirection_groups: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    jwu_redirection_items: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
    jwu_redirection_logs: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    jwu_rtafar_rules: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    jwu_search_filter_cache: Data: 0.05MB + Index: 0.05MB + Engine InnoDB
    jwu_search_filter_term_results: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    jwu_termmeta: Data: 0.14MB + Index: 0.17MB + Engine InnoDB
    jwu_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    jwu_term_relationships: Data: 0.08MB + Index: 0.06MB + Engine InnoDB
    jwu_term_taxonomy: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
    jwu_usermeta: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
    jwu_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    jwu_wc_admin_notes: Data: 0.06MB + Index: 0.00MB + Engine InnoDB
    jwu_wc_admin_note_actions: Data: 0.05MB + Index: 0.02MB + Engine InnoDB
    jwu_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    jwu_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    jwu_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    jwu_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    jwu_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    jwu_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    jwu_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    jwu_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    jwu_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    jwu_wc_product_meta_lookup: Data: 0.06MB + Index: 0.09MB + Engine InnoDB
    jwu_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    jwu_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    jwu_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    jwu_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    jwu_woo_shippment_provider: Data: 0.09MB + Index: 0.00MB + Engine InnoDB
    jwu_wt_abandonment_coupon: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    jwu_wt_sc_coupon_lookup: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    
    ### Post Type Counts ###
    
    attachment: 482
    custom_css: 1
    elementor_font: 1
    elementor_library: 17
    elementor_snippet: 2
    jet-smart-filters: 6
    jet-woo-builder: 4
    nav_menu_item: 32
    page: 11
    post: 2
    product: 116
    product_variation: 529
    revision: 752
    search-filter-widget: 1
    shop_coupon: 7
    shop_order: 10
    
    ### Security ###
    
    Secure connection (HTTPS): ?
    Hide errors from visitors: ?
    
    ### Active Plugins (25) ###
    
    Akismet Anti-Spam: by Automattic – 5.0.2
    Astra Pro: by Brainstorm Force – 3.9.3
    Classic Editor: by WordPress Contributors – 1.6.2
    Custom Adobe Fonts (Typekit): by Brainstorm Force – 1.0.18
    Yoast Duplicate Post: by Enrico Battocchi & Team Yoast – 4.5
    Elementor Pro: by Elementor.com – 3.8.2
    Elementor: by Elementor.com – 3.8.1
    Facebook for WooCommerce: by Facebook – 3.0.5
    JetSmartFilters: by Crocoblock – 3.0.2
    JetWooBuilder For Elementor: by Crocoblock – 2.1.0
    Jetpack: by Automattic – 11.5.1
    Mailchimp for WooCommerce: by Mailchimp – 2.7.6
    Mime Types Plus: by Katsushi Kawamori – 2.03
    Printful Integration for WooCommerce: by Printful – 2.1.34
    Printify Shipping Method: by Printify – 2.7
    Redirection: by John Godley – 5.3.5
    SiteGround Optimizer: by SiteGround – 7.2.9
    Ultimate Addons for Elementor: by Brainstorm Force – 1.36.13
    Advanced Shipment Tracking for WooCommerce: by zorem – 3.5.1
    WooCommerce Conditional Shipping and Payments: by WooCommerce – 1.14.4
    WooCommerce Payments: by Automattic – 5.1.2
    WooCommerce PayPal Payments: by WooCommerce – 2.0.0
    WooCommerce Shipping & Tax: by WooCommerce – 2.1.0
    WooCommerce: by Automattic – 7.1.0
    Smart Coupons for WooCommerce Pro: by WebToffee – 2.0.6
    
    ### Inactive Plugins (3) ###
    
    Advanced Coupons for WooCommerce Free: by Rymera Web Co – 4.5.1.1
    Better Find and Replace: by CodeSolz – 1.4.2
    Yoast SEO: by Team Yoast – 19.11
    
    ### Settings ###
    
    API Enabled: ?
    Force SSL: –
    Currency: USD ($)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    subscription (subscription)
    variable (variable)
    variable subscription (variable-subscription)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: ?
    Enforce Approved Product Download Directories: –
    
    ### WC Pages ###
    
    Shop base: #5 - /
    Cart: #6 - /cart/
    Checkout: #7 - /checkout/
    My account: ? Page does not contain the [woocommerce_my_account] shortcode.
    Terms and conditions: #1170 - /terms/
    
    ### Theme ###
    
    Name: Astra
    Version: 3.9.4
    Author URL: https://wpastra.com/about/?utm_source=theme_preview&utm_medium=author_link&utm_campaign=astra_theme
    Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
    WooCommerce Support: ?
    
    ### Templates ###
    
    Overrides: –
    
    ### Subscriptions ###
    
    WCS_DEBUG: ? No
    Subscriptions Mode: ? Live
    Subscriptions Live URL: https://kteezwonderland.com
    Subscription Statuses: –
    WooCommerce Account Connected: ? Yes
    Active Product Key: ? No
    
    ### Store Setup ###
    
    Country / State: United States (US) — New York
    
    ### Payment Gateway Support ###
    
    WooCommerce Payments: products
    refunds
    multiple_subscriptions
    subscription_cancellation
    subscription_payment_method_change_admin
    subscription_payment_method_change_customer
    subscription_payment_method_change
    subscription_reactivation
    subscription_suspension
    subscriptions
    gateway_scheduled_payments
    tokenization
    add_payment_method
    
    ### WooCommerce PayPal Payments ###
    
    Onboarded: ?
    Shop country code: US
    WooCommerce currency supported: ?
    Advanced Card Processing available in country: ?
    Pay Later messaging available in country: ?
    Webhook status: –
    Vault enabled: ?
    Logging enabled: –
    Reference Transactions: –
    Used PayPal Checkout plugin: –
    Tracking enabled: –
    
    ### Admin ###
    
    Enabled Features: activity-panels
    analytics
    coupons
    customer-effort-score-tracks
    experimental-products-task
    experimental-import-products-task
    experimental-fashion-sample-products
    shipping-smart-defaults
    shipping-setting-tour
    homescreen
    marketing
    multichannel-marketing
    mobile-app-banner
    navigation
    onboarding
    onboarding-tasks
    remote-inbox-notifications
    remote-free-extensions
    payment-gateway-suggestions
    shipping-label-banner
    subscriptions
    store-alerts
    transient-notices
    woo-mobile-welcome
    wc-pay-promotion
    wc-pay-welcome-page
    
    Disabled Features: minified-js
    new-product-management-experience
    settings
    
    Daily Cron: ? Next scheduled: 2022-12-06 11:02:14 -05:00
    Options: ?
    Notes: 112
    Onboarding: completed
    
    ### WooCommerce Payments ###
    
    Version: 5.1.2
    Connected to WPCOM: Yes
    Blog ID: 203121508
    Account ID: acct_1KW5KP2EKiFEpMsr
    
    ### Action Scheduler ###
    
    Complete: 1,626
    Oldest: 2022-11-05 00:12:45 -0400
    Newest: 2022-12-05 22:10:05 -0500
    
    Failed: 2
    Oldest: 2022-11-04 09:59:47 -0400
    Newest: 2022-11-14 00:08:11 -0500
    
    Pending: 2
    Oldest: 2022-12-06 08:39:32 -0500
    Newest: 2022-12-06 10:59:50 -0500
    
    ### Status report information ###
    
    Generated at: 2022-12-05 22:46:14 -05:00
    
    Thread Starter aneresnyy

    (@aneresnyy)

    Yes, that option is selected for all my shipping zones. It was working correctly and then just stopped recently, but I had not made any changes to the settings during that period.

Viewing 9 replies - 1 through 9 (of 9 total)