Aori Nevo

The following solution has worked for some users: gradebook and settings page not displaying.

Hey giovanniganzinotti,

Happy to see this issue got resolved.

Regards,
Aori Nevo

Hi all,

Some tests on a multisite installation of AN_GradeBook have shown that the plugin depends on the hosting provider. Some hosting sites interpolate the percent symbol which causes the inclusion of the template files, within the js/app/templates directory, to fail. These files contain the conventional underscore interpolation symbols, the percent symbol.

To test if this is the case on your installation, edit js/app/templates/settings-template.js removing all percent symbols. Save the file. Navigate, in your browser, to the settings page of AN_GradeBook. If the settings page renders, then you are experiencing the issue described above.

One option to correct this issue is to contact your hosting provider and ask them if they can fix this by preventing interpolation of the percent symbol.

Regards,
Aori Nevo

Hi benedetti,

Can you try some of the troubleshooting steps in troubleshoot?

Regards,
Aori Nevo

Hi kapilganu,

I set up a network development site for WordPress to test the plugin’s functionality on a multisite installation. The plugin behaves as expected.

Regards,
Aori Nevo

Hi all,

The latest version, v4.0.1, now includes role management.

Regards,
Aori Nevo

Hi all,

The latest version, v4.0.1, now includes role management.

Regards,
Aori Nevo

Hi all,

I set up a network development site for WordPress to test the plugin’s functionality on a multisite installation. I can’t seem to reproduce this error. The plugin behaves as expected. This leads me to believe that it is something to do with your hosting service. I recommend reaching out to them to see what exactly is going on.

Regards,
Aori Nevo

Hi mlkayser,

I have been troubleshooting giovanniganzinotti installation and it has provided us with a good deal of insight as to why you are experiencing this error. There are two likely issues:

1) You are trying to run the plugin in a multisite installation (This is not supported by the plugin).
2) You are receiving a 500 error. This might be able to be solved by reaching out to your service provider.

Regards,
Aori Nevo

Hi mlkayser and giovanniganzinotti,

Are either of you willing and able to add me as an administrator to your site?

You can send me login information at https://www.aorinevo.com/more/contact-me/.

Regards,
Aori Nevo

There is a ‘Headers’ tab to the right of these links. Can you click on it and send me screenshots. You will want to increase the size of the Developers Tool window so that you can capture most of the data displayed under this tab. You’ll probably need more than one screenshot per link to capture all the data under this tab.

Can you click on the red link and send me a screenshot?

There should be two screen shots, one for each red link.

Can you take a screenshot after clicking on the first link ( fonts.googleapis.com/css )?

Can you take a screenshot after clicking on the first link fonts.googleapis.com/css?

We’ll need to troubleshoot a little.

1) Go to the plugins page.
2) Scroll down to the AN_GradeBook plugin.
3) Click on the edit link.
4) Scroll down to the line:
$an_gradebook_develop = false;
and replace false with true.
5) Open Developer Tools in Google Chrome (View -> Developer -> Developer Tools).
6) Make sure the Network tab is selected from the Developer Tools window.
7) Make sure the javascript console is displaying as well by click on the vertical three dots at the top right corner of the Developer Tools window.
8) Clear the results in the Network tab and then navigate to the GradeBook page.
9) Look for any entries listed that are red.

Let me know the results.