angelagrey

We share your priority on security. Unfortunately, we weren’t aware of the issue until you reported it. Once notified, we immediately contacted Wordfence and Patchstack for more details to address it. And yes, we did make some minor to the plugin code but they are more of internal maintenance and code optimization, which we do not explicitly list in the changelog unless it affects user functionality directly.

While I understand your concern about transparency, please rest assured that no sites were compromised, and the fix was implemented solely to enhance the plugin’s security

Thank you for your suggestion. We appreciate your interest in the plugin and the integration ideas you’ve shared. While these are great feature ideas, they are not currently part of the plugin’s functionality. However, we will definitely consider your suggestions for future.

Thanks again for your valuable input.

Hi,

Thank you for reaching out to us.

Yes, the integration is available in the premium plugin only.

Best regards.

Hi,

Thank you for reaching out to us.

I’m afraid I’m confused about the use case. Theoretically, when the subscription process begins, each item in the initial (parent) order is converted into an individual subscription. Admin should not be able to renew the subscription for the entire original order as a single unit

Best regards.

I see. For now we have shortcode for order meta data, but this is available in the premium plugin only.

Hi Johannes,

Thank you for reaching out to us.

I’m afraid I don’t fully grasp what you’ve written. However, it seems you were referring to the compatibility of New account activation link, is that it? Could you take a look at this documentation and let me know if that’s what you’re looking for?

And for the missing email types, which specific types do you not see under Email Types dropdown?

Best regards.

Hi,

Thank you for reaching out to us.

Theoretically, our plugin doesn’t interfere product price. Would you mind disabling it and check again if the issue persists?

Best regards.

Hi,

Thank you for reaching out to us.

I’m afraid not. At the moment, the available rules for templates are: Billing countries, Products/Product categories, Payment methods, Language (if you use WPML/Polylang), Price. But there’s no rule for shipping method just yet.

Best regards.

Hi,

Thank you for reaching out to us.

I checked the site above and didn’t see any button. However, you can find the option to edit its color here: https://share.nmblc.cloud/7f73f5fc

For button/background color, I’m afraid there’s no option to adjust.

Best regards.

Hi,

Thank you for reaching out to us.

Support for this plugin is available in the premium plugin only. For more details, you can visit this article: https://villatheme.com/knowledge-base/how-to-include-shipment-tracking-numbers-in-message-templates/

Best regards.

This should be addressed in the latest version, you can find the confirmation from patchstack team here:?https://share.nmblc.cloud/4b9f3fdb

This error was originally reported by Patchstack, and we’ve already fixed it on our end. However, updating the vulnerability report isn’t within our control if Wordfence hasn’t yet updated their records.

Hi,

Thank you for reaching out to us.

Our plugin only works on Archive pages, WooCommerce archive pages; it won’t activate on a page created simply by using a shortcode. Please ensure the page is set as a WooCommerce archive page for it to work correctly.

Best regards.

Hi,

Thank you for reaching out to us.

I see the problem. Can you please open a ticket on this Support Forum?

Best regards.

Hi,

I’m not sure if you encountered the same problem as reported lately, but we just updated to the version 1.2.9.2 addressing some problems. If possible, I appreciate if you could give it a try.

Thank you.

Hi,

Thank you for reaching out to us.

This should be addressed in the latest version, you can find the confirmation from patchstack team here: https://share.nmblc.cloud/4b9f3fdb

Best regards.