angelleye

Ah, yeah, it seems maybe you just need to use the correct variables for those parameters and that might fix it.

You can also check your MySQL logs to see if you’re showing any errors there from queries failing.

@schmutly I think you are understanding the use of the method correctly, but it seems that you may be passing data that may not be valid.

Where is $serial coming from? Does that have an email address in it?

It seems the issue you’re having is with special characters in your data that is conflicting with the IPN validation with PayPal.

I’m going to reply directly to your ticket so we can work more closely on this. Closing this ticket here.

@mikeyhash Yes, we’ll definitely get this included on our March Sprint, and should have an update early in the month.

@rikofert Sorry for the delay here. This has been in our backlog, but never made it to a Sprint because we haven’t had any other reports of this.

I’ll go ahead and get this added to our March sprint so we can least take a quick look to see if we can reproduce the problem. We’ll be sure to get you an update early next month. Thanks!

Actually, it will be best to submit a ticket at our help desk please. https://www.angelleye.com/support

Do you have logging enabled in the IPN plugin? Can you provide a copy of the log file?

I’m not sure I fully understand. Are you saying that you are seeing the IPN data in our IPN log provided by the plugin, but the Woo order is not getting updated?

We could potentially adjust this so that we add that particular note before the others, which would make it show up below the rest of the notes we’re adding.

However, there is no guarantee it would be at the very bottom. If you have any manual notes, or any other plugin or something that ever adds notes, and they get added before ours, they would be on the bottom.

Also, I’m curious what 3rd party service you’re using that would require such a unique thing..?? Truly, if that system is pulling order notes from your WooCommerce REST API (which I’m assuming must be the case) then you should also be able to filter the notes you get back to find the one you want regardless of what order it’s in. In my opinion, that would be the better solution.

Let me know your thoughts on that. Again, we could probably make a quick adjustment to make it our first note, but I probably wouldn’t be able to get that done until our March Sprint.

@alx359 Thanks for this feedback! We’ll get this added to the plugin backlog and get it fixed in our next update. Thanks!

Ours will work well for you if you want to give it a shot. ??

https://www.ads-software.com/plugins/paypal-for-woocommerce/

Ours will work well for you if you want to give it a shot. ??

https://www.ads-software.com/plugins/paypal-for-woocommerce/

I would recommend you give ours a try. It does work with manual orders. ??

https://www.ads-software.com/plugins/paypal-for-woocommerce/

Happy to help! If you have a moment to leave a review for the plugin that would be greatly appreciated. Thanks!

@johnelk I’m not sure I fully understand what you are saying here. It sounds like you have more payments hitting your PayPal account besides just WooCommerce payments.

If you have our IPN URL configured in your PayPal account profile, then any transaction that hits your PayPal account will trigger an IPN there (unless the transaction made use of the notify URL parameter to override your profile setting.)

So if you’re finding additional orders in there that aren’t showing up in Woo, that sounds like those simply are not Woo orders, and they are IPNs that were triggered from payments through another source.

Does that sound right, or am I misunderstanding?