Anjeela Shrestha

Hi there,

We really appreciate you writing back,

If you have anything else then please let us know, we will help you best we can.
And also, could you please do us a favor?
Please support us by rating and reviewing our theme at https://www.ads-software.com/themes/fotography/
So that many people can know of us.

Thank You !!

• This reply was modified 5 years, 6 months ago by Anjeela Shrestha.

Hi there,

Thank you for writing in,

If you want the site menu as a fixed menu then it can be done by the custom CSS code.
Please go to your Dashboard >> Appearance >> Customize >> Additional CSS and add this CSS codes.

.site-header{
    position: fixed;
    width: 100%;
}

We have checked your site and it seems you didn’t configure the homepage properly please follow these steps to configure your home page with the “homepage” template.

1) Go to Dashboard > Pages > Add New.
2) Create a Page (for your home page).
3)Enter the Title (e.g. “Home” ) and assign the page with “HomePage” Template.
4)Click on the “Publish” button.
5) Now Go to Dashboard > Settings > Reading / Set “Front page displays” option to display “A static page”.
6)Then Select the Page (home page created with “home page” template) from “Front Page” Drop Down List.

Now you need to Configure the slider, etc home pages section.

Regards!
Anjeela Shrestha
AK Happiness Engineer

• This reply was modified 5 years, 6 months ago by Anjeela Shrestha.

Hi there,

Thank you for writing in,

Could you please provide us your site URL? So that we can help you to fix your issues and provide you with the proper solution.

Regards!
Anjeela Shrestha
AK Hapiness Engineer

Hi there,

Thank you for writing in,

Could you please tell us when does this error message occur? Like is the issue shows after the plugin activation? Where does the error message shows? Is it on backend side or frontend? If possible could you please provide us a screenshot so that we can help you to fix your issues and provide you with the proper solution.

Regards!
Anjeela Shrestha
AK Happiness Engineer

Hi there,

Thank you for writing in,

Basically, browse categories only display the main categories so currently, your requirements do not meet with the features of the theme so that it is not possible.

Regards!
Anjeela Shrestha
AK Happiness Engineer

Hi there,

Thank you for writing in,

Could you please send us your site URL? We will look into your site and help you to fix your issues and provide you with the proper solution.

Regards!
Anjeela Shrestha
AK Happiness Engineer

Hi there,

We really appreciate you writing back,

This problem has occurred from official facebook. These days facebook security is very high. So, we are searching for an alternative solution for these changes and shall provide you with an appropriate solution. We will fix these issues and bring an update in our plugin as soon as facebook maintain their security concern.

Please have patience and get updated with our plugin.

Regards!!
Anjeela Shrestha
AK Happiness Engineer

Hi there,

We really appreciate you writing back,

Basically, the free version of the plugin does not allow you to uncheck the required checkbox for post content. Please do check the premium version of the plugin to get this option.

If you are interested then please click this below link for premium version:
https://codecanyon.net/item/accesspress-anonymous-post-pro/9160446

Regards!
Anjeela Shrestha
AK Happiness Engineer

Hi there,

Thank you for writing in,

Currently, the free version of the plugin does not have the features to upload videos and other files. Please do check the premium version of the plugin to get this option.

If you are interested then please click this below link for premium version:
https://codecanyon.net/item/accesspress-anonymous-post-pro/9160446

Regards!
Anjeela Shrestha
AK Happiness Engineer

Hi there,

We really appreciate you writing in,

Could you please kindly follow this instruction:
Please go to your Dashboard >> Apex Notification Bar >> Components Settings >> Components Setup and please follow as shown in the screenshot below:

https://prnt.sc/p51cgu

Please follow once and if the solution doesn’t work then please let us know. We will assist you best we can.

Regards,
Anjeela Shrestha
AK Happiness Engineer

Hi there,

We really appreciate you writing in,

If you are using graph API then is the API already reviewed and verified by the Facebook team? As due to strict changed rules and security restriction, facebook APP ID and secret key need to be reviewed at first before using for auto posting. If the graph API is not working then please do try Mobile API once.

Regards,
Anjeela Shrestha
AK Happiness Engineer

Hi there,

Thank you for writing back,

This problem has occurred from official facebook. These days facebook security is very high and if you try to upload more than one auto-post then facebook will track your IP address then the login session will be closed. So, we are searching for an alternative solution for these changes and shall provide you with an appropriate solution.

We won’t disappoint our clients and make them wait for a long period. We will fix these issues and bring an update in our plugin as soon as facebook maintain their security concern.

Please have patience and get updated with our plugin.

Regards!!
Anjeela Shrestha
AP Support Team

Hi there

Thank you for writing again,

Could you please kindly follow this instruction:
Please go to your Dashboard >> Pages >> Add New >> Add title eg: Test then adds the shortcodes as shown in the given screenshots below:
https://prnt.sc/p3ltva
https://prnt.sc/p3lyx8

As we have checked it on our site and it is working fine. Here is the screenshot :
https://prnt.sc/p3lzds
Also, make sure that you have updated your plugin and if you still have an issue then please clear cache and try it once again.

Please follow it once and if the solution doesn’t works then please let us know. We will assist you best we can.

Regards!!
Anjeela Shrestha
AP Support Team

Hi there,

Thank you for writing again,

We have gone through your site URL, it is working fine as you can see in the screenshot below:
https://prnt.sc/p22fjp

Regards!!
Anjeela Shrestha
AP Support Team

Hi there,

Thank you for writing again,

If you have anything else then please let us know, we will help you best we can.
And also, could you please do us a favor?
Please support us by rating and reviewing our plugin at
https://www.ads-software.com/plugins/accesspress-social-counter/
So that many people can know of us.

Thank You !!