Anjeela Shrestha

Hi there,

Thank you for writing again,

Could you please kindly follow this instruction:
Go to your Dashboard >> Appearance >> Customize >> Additional CSS and add this CSS codes.

.apss-share-text {
    display: none;
}

Please follow it once and if the solution doesn’t work then please let us know.

Regards!!
Anjeela Shrestha
AP Support Team

Hi there,

Thank you for writing again,

We are glad that your issue has been fixed. We will fix these issues and bring an update in our theme documentation as soon as possible. If you have anything else then please let us know, we will help you best we can.
And also, could you please do us a favor?
Please support us by rating and reviewing our theme at https://www.ads-software.com/themes/accesspress-parallax/
So that many people can know of us.

Thank You !!

Hi there,

Thank you for writing again,

If you have anything else then please let us know, we will help you best we can.
And also, could you please do us a favor?
Please support us by rating and reviewing our theme at https://www.ads-software.com/themes/zigcy-lite/
So that many people can know of us.

Thank You !!

Hi there,

Thank you for writing in,

Could you please kindly follow this instruction:
Go to your Dashboard >> Add New Pages >> Shop >> and add shortcodes as shown in the screenshot below:

https://prnt.sc/p1166y
https://prnt.sc/p1145s

Please follow it once and if the solution does not works then please let us know.

Regards!!
Anjeela Shrestha
AP Support Team

Hi there,

We really appreciate you writing in,

Thank you for your patience and sharing with us. If you have anything else then please let us know, we will help you best we can.
And also, could you please do us a favor?
Please support us by rating and reviewing our theme at https://www.ads-software.com/themes/accesspress-parallax/
So that many people can know of us.

Thank You !!

Hi there,

Thank you for writing in,

Could you please go through this documentation of FotoGraphy theme?
Below is the URL link:
https://doc.accesspressthemes.com/fotography-pro/

Follow it once and if the solution does not works then please let us know.

Regards!!
Anjeela Shrestha
AP Support Team

Hi there,

Thank you for writing in,

Could you please provide us your site URL? We will look into your site and provide you a proper solution.

Regards!!
Anjeela Shrestha
AP Support Team

Hi there,

Thank you for writing in,

If you are going to create a shop section then there is no need for any code just add the new product along with product description phase and fill up the area as required as shown in the documentation.
https://accesspressthemes.com/documentation/theme-instruction-accesspress-parallax/

Regards!!
Anjeela Shrestha
AP support Team

Hi there,

Thank you for writing in,

In Electronics demo we are using the smart slider 3 recommended plugin to display the full-width slider. The default slider can not be changed to the full width so that we have added the smart slider feature as recommended plugin for such purpose.

Please create the slider using the smart slider then use the shortcode of the plugin to replace the default slider.

Regards!!

Hi there,

Thank you for writing again,

We are glad that your issue has been fixed and thank you for sharing with us. It can be helpful for other customers who may face the same issues in the near future.

For the header section could you please kindly follow this instruction kindly:
Please go to your Dashboard >> Appearance >> Customize >> Additional CSS and add this CSS codes.

#content {
    position: relative;
    z-index: 99;
    padding-top: 0px !important;
}

Regards!!
Anjeela Shrestha
AP Support Team

Hi there,

Thank you for writing in,

Currently, the theme has a unique class for section title so that it is not possible to provide the design for all sections. If you would like to change the design section of each section then please check the premium version of One Paze theme.

Thank You,
Anjeela Shrestha
AP Support Team

Hello there,

Thank you for writing in,

Could you please kindly follow this instruction:

Currently to transparent the header from your site, please go to your Dashboard >> Appearance >> Customize >> Additional CSS and add this CSS codes.

.site-header {
    background: transparent !important;
}

Thank you,
Anjeela Shrestha
AP Support Team

Hi there,

Thank you for writing in,

We have checked your site properly and provided the recommended image size for your full promo banner. Please check this screenshot: https://prnt.sc/oufp6r, we have changed the link of the image of your full promo banner and it looks fine.

1920 x 1080 pixels is the dimension of the image, not a size you can reduce the size of the image using the photo editing tools or you can use wp smush plugin: https://www.ads-software.com/plugins/wp-smushit/ to reduce the size of your site image.

We provide the instruction with a good reason, please follow once and if the solution does not works then please let us know.

Regards!!

Hi there,

Thank you for writing back,

We have checked your site but we did not find any issues with your site. The contact form 7 and the site origin page builder is the recommended plugin by the theme and it can not be a conflict with each other.

The update of the theme release for the compatibility of the recent resource and we did not think the rollback version is the solution. If you need the old version of the theme in any condition then you can check this plugin, it will help you to roll back to the old version of the theme.

Plugin: https://www.ads-software.com/plugins/wp-rollback/

Regards!!

Hi there,

Thank you for writing in,

It seems like you have just deactivated your theme. Could you please activate your theme and create contact page again then provide us your site URL? We will look into your site and provide you a proper solution.

Thank You!!