Anjeela Shrestha
Forum Replies Created
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Forum: Themes and Templates
In reply to: [AccessPress Store] Promo FullWidth Widget on mobileHi there
Thank you for writing in,
Could you please provide us a screenshot so that we can check your issue and provide you with the proper solution for this.
Thank You!!
Forum: Themes and Templates
In reply to: [AccessPress Store] Text and images overlappingHi there,
Thank you for writing in,
We have just gone through your link. It seems like there is a problem in your image size. Please kindly follow 1920 x 1080 pixels image size. If this does not help you to fix your issue then please let us know we will look into your issue.
If you mean the slider button is not showing then this is not an issue. If the slider button is removed because it takes space and covers slider images and the slider information is not useful to the visitors.
Thank You!!
Forum: Themes and Templates
In reply to: [AccessPress Parallax] WordPress removed 3 AccessPress pluginsHi there,
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Thank you for understanding. If you have anything else then please let us know. We will assist you best we can.
Thank You!!
Hi there
Thank you for writing in,
We have tested the theme browse category features but we did not find such duplicating category issues. Please go to your dashboard >> products >> category >> check the category list. If you have single category but it is displaying double in your site then it may be a plugin that conflicting in the browser category list feature.
Could you please check by deactivating all your plugins excepts Woocommerce plugin. If this also does not help you to fix your issues then please let us know with your site URL.
Thank You!!
Forum: Themes and Templates
In reply to: [AccessPress Parallax] WordPress removed 3 AccessPress pluginsHi there,
Thank you for writing in,
We have not deliberately removed the plugins form the repository rather it was deleted by WordPress as per its new privacy policy regarding social media. However, those plugins will certainly be available very soon with some changes. Stay patient and keep supporting us.
Thank you !!