AnnaStylemixThemes

Thank you for getting back! The developers are working on the issue, it should be fixed in the nearest update. In case if you have Pro license you have access to the support platform, so if you have any support queries, please submit a ticket on https://support.stylemixthemes.com/tickets/new. Make sure to provide your website URL and valid admin panel credentials for more accurate assistance.

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Hi,

Thank you for reaching out! It can be change under Settings > General > Duration of the time slot. Please check this [screenshot]

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Hi,

Thank you for your review! Could you please provide your ticket IDs in order to investigate your case more accurately?

Thank you in advance!

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Hi,

Thank you for reaching out!

Please be informed that the ‘Preview this course’ option is a standard for the course archive page, it is only possible to buy the course from the single course page.

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Hi,

Thank you for reaching out!

Please be informed that 2FA for Stripe is not integrated with the MasterStudy LMS. However, if you enable WooCommerce checkout for the courses – you will be able to use WooCommerce Stripe integration that supports 2FA

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Hi,

Thank you for reaching out!

Please be informed that your request relates to Pro plugin features, so please submit a support ticket on https://support.stylemixthemes.com/tickets/new

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Hi,

Please check this manual for the Paid Membership Pro integration https://docs.stylemixthemes.com/masterstudy-lms/getting-started/paid-memberships-pro

No there is no option to add woocommerce products automatically with the course.

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Hi,

Please be informed that this plugin is not the one that is included in the Motors theme, you need to submit a support ticket on https://support.stylemixthemes.com/tickets/new/support?item_id=14 in order to get a theme support.

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Hi,

Please be informed that this is not the plugin that is included in the Motors theme. For Motors theme support you need to create a support ticket on https://support.stylemixthemes.com/tickets/new/support?item_id=14

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Hi,

Thank you for your review!

Please be informed that there is no need to create lessons, quizzes, or assignments separately and after that connect them with the course, this is just an additional feature that you can connect the existing lesson with the new course using the search option, moreover, if you have a Pro license – you have a Frontend Course Builder, where you can create courses in one place. For more, please check
https://docs.stylemixthemes.com/masterstudy-lms/getting-started/how-to-add-a-course

If you need your visitors to go through the checkout process before registration – you just need to enable guest checkout under MasterStudy LMS Settings > General

We provide a refund in a 14-day period starting from the purchase date. If you have any support requests please submit a ticket on https://support.stylemixthemes.com/tickets/new/support?item_id=26 we will check the issues you have. Also could you please share your support ticket IDs so we could investigate your case more accurately?

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Hi,

Thank you for getting in touch! Unfortunately, the status is not translatable for now. Your request was transferred to the development department for further consideration.

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Hi Darkooo,

Thank you for getting in touch!

Your request is transferred to the development team for further discussion and consideration.

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Hi Michael,

Thank you for pointing this out! This was fixed from version 2.1.1 of the BookIt free plugin.

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Hi,

Thank you for reaching out!

This is very weird behavior, that only replicated once on one of the client’s websites and it was caused by a browser extension. Please try to check your admin dashboard with another browser and with another device.

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Hi,

Thank you for reaching out!

Unfortunately, right now, there is no such option available in the plugin. Your request was transferred to the development department for further discussion and consideration.

Kind regards