AnnaStylemixThemes

Hi,

Thank you for reaching out!

Please be informed that your request was transferred to the development team for further discussion.

Kind regards

Hi,

Thank you for reaching out! Most probably the problem occurred because of the incorrect translation file location, please make sure that you have all translations saved under the System location.

Kind regards

Hi,

Thank you for your review!

As was mentioned in your support thread – the issue was transferred to the development team and the solution will be available in the nearest update.

Kind regards

Hi,

Thank you for reaching out!

Please be informed that uListing plugin is not WPML ready plugin and is not compatible with any multilanguage solutions. We are planning to work on this integration, however, we do not have particular information regarding the release date.

Kind regards

Hi,

Thank you for reporting a bug! It was transferred to the development department and the solution will be available in the nearest update.

Kind regards

Hi,

Thank you for your request!

Please be informed that the error is not related to the plugin but to the low PHP version. Since you are using WordPress 5.6 make sure that the PHP version is 7.4. https://www.ads-software.com/about/requirements/

Kind regards

Hi,

Thank you for reaching out! Sorry for the delayed reply.

Zoom API returns max 300 string during 1 API call so it is impossible to show all your users in the dropdown users list, we are planning to add search option in the future updates.

‘Because i only need one host for all my meetings’

If you need only 1 person to be host for all meetings, you can connect this person’s Zoom account with the plugin instead of company Zoom account.

Kind regards

Hi,

Thank you for your request!

Please be informed that you need to save translation under the System location [screenshot], so all translations will be applied correctly and won’t be erased during the plugin update.

Kind regards

Hi,

Thank you for your request!

Please be informed that Zoom meetings can be scheduled from the website only through the dashboard. To schedule a meeting with another Zoom user as a meeting host – this particular user Zoom account should be connected with the Zoom account. Please check this manual for more info https://docs.stylemixthemes.com/eroom/getting-started/how-to-add-new-users

Kind regards

Hi,

Thank you for contacting us! Could you please contact us via the support platform https://support.stylemixthemes.com/tickets/new so we could check your case? Or please send your support ticket IDs for investigation.

Kind regards

Hi,

Thank you for contacting us! Could you please contact us via the support platform https://support.stylemixthemes.com/tickets/new so we could check your case? Or please send your support ticket IDs for investigation.

Kind regards

Hi,

Thank you for contacting us!

Please be informed that LMS Forms Editor is a part of the MasterStudy Pro plugin, if you have any support requests for Pro features, please submit a ticket on the support platform https://support.stylemixthemes.com/tickets/new and support managers will check your website and provide you with the solution.

Kind regards

Hi,

Thank you for your review!

Please be kindly informed that the support team is not intended to provide the customization of the item, and your request is a customization request if you need to change the default behavior of the MasterStudy LMS you need to modify the plugin files or hire a developer to apply the changes for you.

Kind regards

Hi,

Thank you for your request!

Please be kindly informed that this section is for free MasterStudy plugin support requests only.

The issue you reported is not related to the plugin or the theme. So, the issue is in server permissions as user nginx OR/AND website users have no permissions to access wp-content/admin-ajax.php file. Without the permission to access this file 403 Error will occur https://prnt.sc/1259cpl

Kind regards

Hi,

Thank you for reaching out!

The lesson available for the preview looks differently and has unusual content width. Unfortunately, since the F12 is disabled on your website – it is impossible to check where this styling comes from. The lesson page looks like it was customized. It also might be affected by the theme stylesheets. Could you please inform me how the lesson was built exactly? Is it possible to disable the restrictions on your website to investigate the issue more accurately?

Kind regards