AnnaStylemixThemes

Hi,

Thank you for reaching out!

Please be informed that this is only possible with the LMS Forms Editor addon that is available in the MasterStudy Pro plugin.

Kind regards

Hi,

The Profile page is a dynamic page that is generated by the MasterStudy LMS and can not be changed with the page builders, your request requires page template customization that is possible by applying custom CSS, or if the changes are more complex – only by customization of the plugin code.

The strings of the plugin can be simply translated using the Loco Translate plugin, just please make sure to store the translation under the System location [screenshot]

Kind regards

Hi,

Thank you for your request!

Please be informed that MasterStudy LMS doesn’t work with Math formulas and some symbols are not supported, it is only possible to run a math quiz with the H5P plugin that is fully compatible with MasterStudy LMS, please check this manual for more information https://h5p.org/documentation

Kind regards

Hi,

Thank you for your request!

Unfortunately, this is not included in the plugin and requires setting a custom redirection after WooCommerce checkout.

Kind regards

Hi,

Thank you for reaching out! Yes, the MasterStudy theme includes the MasterStudy Pro plugin in the theme package.

Kind regards

Hi,

Sorry, the link you provided in the request doesn’t exist [screenshot] Unfortunately, your request is related to the MasterStudy theme and to get theme support you need to submit a support ticket In case if you don’t have support, you can renew it in your Envato account.

The problem you described might occur because you have updated only the free plugin and the theme and MasterStudy LMS Pro were not updated.

Kind regards

Hi,

Thank you for your request!

Please make sure that the Paid Membership Pro pages for Log in page and for Member profile edit page are set as follows [screenshot]

The problem with the login process might occur because of several reasons. Could you please inform me if there is e-mail confirmation for the registration is enabled on your website?

Kind regards

Thank you for getting back!

Unfortunately, there is no sich email on [email protected], it might be that it didn’t pass the spam filter.

If you have a Pro license, please submit a support request on the support platform https://support.stylemixthemes.com/tickets/new/support?item_id=29 the support team will handle your request.

Kind regards

Hi,

Thank you for reaching out!

We do our best to train each of our support staff on how to properly handle our customers’ issues, including how to escalate problems that they are unable to assist with. Your concern was not handled properly in your support ticket, and we are going to take steps to ensure that this situation does not repeat itself.

Thank you for bringing this issue to our attention – please don’t hesitate to contact us with any further concerns.

Kind regards

Thank you for your review!

Could you please inform us what exactly doesn’t work for you in the plugin?

Thank you in advance!

Kind regards

Hi,

Please be informed that “Total” is a title of the element that you can easily change by editing this total element of the calculator [screenshot]

The ‘- Select value -‘ string can be translated with the Loco Translate plugin [screenshot] [screenshot]

When working with Loco Translate, please make sure that the translation file is stored in the system location [screenshot]

Kind regards

Hi,

Thank you for reaching out!

Could you please clarify what do you mean by ‘because of bundle.js (which has been renamed I suspect from polyfill.js)’? We have never used the polyfill.js name for the plugin’s files.

The errors in the console refer to the total calculation problem, because one or several dropdown options have no option value set, or it set in a wrong format (for example, text string instead of numbers)

Kind regards

Hi,

Thank you for reaching out!

Unfortunately, there is no way to move the Total Summary even with the Pro version of the plugin. I will transfer your request to the development team for further discussion.

Kind regards

Hi,

Thank you for getting back!

The problem occurs because of the Divi theme, unfortunately, the Cost Calculator Builder plugin is not compatible with the Divi theme and builder for now.

Kind regards