anniekjose

Hi,

Sorry, I have been sick, so thats why my response has been a bit late. I will try this today and get back to you.

Kind regards

Hi @wpmudev-support8 ,

The error I get from the file is :
An error occurred processing the form. Please try again

The error I see in the console during the upload is:
TypeError: function is not a constructor (evaluating ‘new DataTransfer’)

And after I press “Send message” I get the error:
Failed to load resource: the server responded with a status of 500 ()

No, there is no CDN connected to the website.

Kind regards,
Anniek

Hi @wpmudev-support8,

It says:

We’ve detected your server will allow uploads up to 536MB in size currently. You can set a lower limit than this using the input below, however if you want uploads of more than 536MB you’ll need to adjust this in your server PHP.ini settings.

The file I am trying to upload is only 60mb, so that should be no problem.

Kind regards,
Anniek

Hi @wpmudevsupport11,

I check that, it works fine.

Kind regards,
Anniek

Hi @wpmudevsupport13 ,

Thank you for your response and suggestions. The limit was already set to 500mb, but I checked with my host and there the limit was indeed to low. I upped it, but unfortunately it still gives the same upload error. I saw that with the host I have, the I/O usages is also limited to 1 MB/s, but as far as I know that only limits the speed, not the max file size. It doesn’t matter if it isn’t very fast, as long as it works.

I hope you have any other suggestions!

Thanks in advance

I have the same with the notifications, I now set it to send me one notification a day, showing how many times the form was filled, this did work for me.

As for the other questions, I have no answer unfortunately, but I would like to hear the answer as well.